Brochure

We’ve Got Your Back
Along with our national network of installers, our products are backed
by commercial services that include application engineering and sizing,
24/7/365 tech support and direct preventive maintenance services,
as well as an extensive warranty. The warranty coverage includes 8
years or 12,000 hours of operation for the heat exchanger, 5 years parts,
and 1 year labor. In other words, we’ve got you covered.
The Highest
Standards of Quality
• Rinnai employs more than 600 research and development engineers,
all focused on uncompromising quality in design and manufacturing
• Advanced automation and precision assembly processes have made
our manufacturing facilities an industry model for eciency
• Every product undergoes a series of live testing before shipping
• Rinnai America is one of the few tankless water heater providers with its
own state-of-the-art Canadian Standards Association (CSA) Certified
Testing Laboratory, including CSA accredited lab technicians
• All products distributed in North America have been approved by the
CSA and adhere to the strict standards of the American National
Standards Institute (ANSI)
First Major Tankless Brand
to Manufacture Tankless in
North America
Rinnai started manufacturing tankless gas water heaters and assembling
all commercial water heating products at its Grin, Georgia factory in
2018. In addition to creating jobs and contributing to the local economy,
the manufacturing facility solidifies the industry leader position Rinnai
holds and further demonstrates its commitment to innovate and drive
category growth in North America.
For complete details on commercial water heating solutions
and maintenance services, call 866-383-0707 or email
[e-mail].
Cover and Tankless Photos by Rick Brazil Photography
CASE STUDIES..................................................
SENSEI™ ..............................................................
WHY CHOOSE RINNAI ...................................
CU AND CU ....................................... 
DEMAND DUO® ...............................................
DEMAND DUO® HSERIES..........................
DEMAND DUO® RSERIES ..........................
TANKLESS RACK SYSTEMS .....................
SPECIFICATIONS ..........................................
VENTING ...........................................................
ACCESSORIES ............................................... 
TABLE OF CONTENTS
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QUALITY AND SUPPORT