Installation Sheet
18 Rinnai Rack Installation
Extended Limited LABOR Warranty* Tankless Rack System
REGISTRATION REQUIRED*
Rinnai is providing the opportunity to extend your Rinnai Standard Limited Warranty for labor only on the tankless water
heater product installed as part of the Tankless Rack System and used in a commercial applicaƟon. You must register the
product within 30 days of purchase of the system to qualify.
The limited warranty period on the Labor coverage for Tankless Water Heaters installed on the Tankless Rack System is ex‐
tended for an addional 12 months (a total of 24 months labor coverage from date of purchase), when registered. Products
not registered will sƟll be covered under the Rinnai standard product limited warranty as provided in the OperaƟng In-
strucƟon manual which comes with the Tankless water heater. Warranty informaƟon is also available on Rinnai's web
site at www.rinnai.us. You can register at www.rinnairegistraon.com or by calling 1‐866‐RINNAI‐1 (746‐6241), except
registraon is not required in California and Quebec.
What is covered?
This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according
to Rinnai wrien installaon instrucons, subject to the terms within this Limited Warranty document. This Limited War‐
ranty applies only to products that are installed correctly. Improper installaon may void this Limited Warranty. Rinnai
strongly suggests that you use a licensed professional who has aended a Rinnai installaon training class before installing
this water heater. This Limited Warranty extends to the original purchaser and subsequent owners, but only while the
product remains at the site of the original installaon. This Limited Warranty only extends through the first installaon of
the product and terminates if the product is moved or reinstalled at a new locaon.
How long does coverage last?
Only applicable if product is registered within 30 days of purchase and the other condiƟons are met. Note to California
and Quebec Residents, and residents of other jurisdicƟons that prohibit warranty benefits condiƟoned on registraƟon,
registraƟon is not required to obtain longer warranty periods and failure to register does not diminish your warranty
rights. www.rinnai.us/warranty
[1] The warranty period is reduced to 3 years from date of purchase when the water heater is used as a circulang water heater within a hot water
circulaon loop, where the water heater is in series with a circulaon system and all circulang water flows through the water heater, and where an
on‐demand recirculaon system is not incorporated.
On‐demand recirculaon is defined as a hot water recirculang loop or system that ulizes exisng hot and cold lines or a dedicated return line, and
only acvates when hot water is used. It can be acvated by a push buon, moon sensor, or voice acvaon but not by a temperature sensor. A
mer added to a standard recirculang pump is not considered as on‐demand.
[2] Labor coverage is extended to 5 years in residenal applicaons and to 2 years in commercial applicaons if the product is registered within 30 days
(except registraon is not required in California and Quebec) and/or if the other condions above in the Residenal Applicaons and Commercial
Applicaons secons are sasfied.
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defecve in materials or workmanship as
set forth. Rinnai will pay reasonable labor charges associated with the repair or replacement of any part or component of
the tankless water heater. All repair parts must be genuine Rinnai parts. All repairs or replacements must be performed by
a licensed professional that is properly trained, state qualified or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only. Rinnai does not authorize any person or company to assume
for it any obligaon or liability in connecon with the replacement of the product. If Rinnai determines that repair of a
product is not possible, Rinnai will replace the product with a comparable product at Rinnai’s discreon. If a component or
product returned to Rinnai is found to be free of defects in material or workmanship, or damaged by improper installaon
Item
Period of Coverage (from date of purchase)
Labor Parts Heat Exchanger
Tankless Water Heaters 1 year (2) 5 years (1) 5 years (1)
Rack and Components 1 year