Operation Manual

Page 22
FAQ/Troubleshooting
8 Click the Browser button on the software window.
9 Select the .cnt file and click Open.
10 The utility will upload the new firmware file to the Rio.
Important: Do not close the programme, turn off the Rio or unplug the USB cable during the
upgrade.
11 When the upgrade is complete, close the upgrade utility and restart the Rio to load the new firm-
ware.
12 A check of the firmware version will now display the new version number.
Is the Random menu function truly random?
No. The Random function uses an algorithm called pseudo-random which is common to all computers.
The Rio selects a seed number and then enters a list of predetermined random numbers to play music
in a seemingly random order. If the same seed is picked, the Rio may play songs in the same order.
How do I play animated graphics on my Rio at startup?
Startup animated graphics may be available at www.rioport.com or other Web sites in the future.
Instructions for their use and how to load them on the Rio will be available on the Web site.
I registered the Rio Audio Manager software on my first computer, but when I
install it on another computer, it tells me that the code is not valid.
The licence is system specific. If you plan to use the software on multiple computers, you must register
the software on each computer.
How do I unlock Rio Audio Manager so I can encode more CDs?
1 Double click the Rio Audio Manager Icon to run the programme.
2 Click on the Help menu at the top of the screen.
3 Click Upgrade Online.
4 Follow the instructions on the screen.
5 You will receive your unlock code/certificate number by e-mail.
Note: Register Online is NOT the same as upgrading your software. You must complete the above
steps to receive your unlock code.
How do I register the software online?
The Rio must be connected to the computer and turned on for online software registration.
Rio Audio Manager (PC)
Rio Audio Manager allows 50 free MP3 encodes prior to registration. Register Rio Audio Manager on
each computer you plan to use it with. Double click the Rio Audio Manager Icon to run the programme.
1 Click on the Help menu at the top of the screen.
2 Click Upgrade Online.
3 Follow the instructions on the screen.
4 You will receive your unlock code/certificate number by e-mail.