Operation Manual

Page 27
Common questions about the Rio 800
Upgrading the Rio firmware (Mac)
Important: Do not close the programme, turn off the Rio or unplug the USB cable during
the upgrade.
1 Connect the Rio to the computer using the USB cable.
2 Slide the Rio power switch to On.
3 Double-click on the SoundJam icon. The Rio Connector window is displayed.
4 Click on the Settings... button on the Rio Connector window. The Rio Settings window
is displayed.
5 Click on the Upgrade Firmware button on the Rio Settings window.
6 Choose the Rio 800 Update xxxx firmware upgrade file.
7 Click on the Open button.
8 When the upgrade is complete, a check of the firmware version displays the new
version number.
The Rio is connected to the USB, why doesn’t the computer recognise it?
First, make sure the Rio software is running and check to make sure the USB cable is fully
connected to both the Rio and the computer. Then turn the Rio off and back on.
If this does not fix the problem, from within the Rio Audio Manager software click on the View
menu, click on Options, then click on the Portable tab. In the drop-down list, change
Autodetect device to Rio800.
Is the Random menu function truly random?
No. The Random function uses an algorithm called pseudo-random which is common to all
computers. The Rio selects a seed number and then enters a list of predetermined random
numbers to play music in a seemingly random order. If the same seed is picked, the Rio may
play songs in the same order.
Can I play animated graphics on my Rio at startup?
Startup animated graphics may be available at www.rioport.com or other Web sites in the
future. Instructions for their use and how to load them on the Rio will be available on the
Web site.
I registered the Rio Audio Manager software on my first computer, but
when I install it on another computer, it tells me that the code is not valid.
The licence is system specific. If you plan to use the software on multiple computers, you
must register the software on each computer.
How do I unlock Rio Audio Manager so I can encode more CDs?
Rio Audio Manager allows 50 free MP3 encodes prior to a free upgrade that unlocks Rio
Audio Manager for unlimited MP3 encoding. WMA is the default setting for encoding CDs and
there is no limit to how many WMA encodes you can make.