Operation Manual

Page 26
Common questions about the Rio 800
Common questions about the Rio 800
How do I put music on the Rio?
The Rio interfaces with your computer through the USB port. Use the software included to
download digital audio tracks from your computer to the Rio. You can get digital audio from
numerous Internet sites or encode your own digital audio tracks from your audio CDs using
the CD-ROM drive on your computer.
Can I use the Rio with Windows 95? I have the USB supplement pack.
No. The Rio USB devices can only be used with Windows 98, Windows ME or Windows 2000
operating systems, or Mac OS 8.6 or later. The Rio requires a newer standard of USB that is
not available in Windows 95, even with the USB supplement pack.
Where is the serial number located on the Rio?
The serial number is on the back of the Rio under the backpack. Remove the backpack from
the Rio to see the serial number (S/N).
How do I upgrade the Rio firmware?
Checking your Rio’s firmware version
Important: First determine the version of the firmware installed on your Rio. Do not
“downgrade” your Rio firmware by installing an older version.
1 Press the Menu button.
2 Press the
<<
or
>>
(Forward or Reverse) joypad buttons to navigate to About.
3 Press Select (Centre joypad button). The firmware version the Rio is using is displayed.
Downloading the firmware upgrade from the Rio Web site
1 Go to the Rio Web site
2Click on Support, then click on Firmware upgrades.
3 Select and download the latest Rio 800 xxxx.exe (PC) or Rio 800 Update xxxx (Mac)
firmware upgrade file to your computer.
Upgrading the Rio firmware (PC)
Important: Do not close the program, turn off the Rio or unplug the USB cable during
the upgrade.
1 Connect the Rio to the computer using the USB cable.
2 Slide the Rio power switch to On.
3 Double-click on the Rio 800 xxxx.exe firmware upgrade file. The RioFlasher window
is displayed.
4 Click on the Upgrade Now button on the RioFlasher window.
5Click on Yes.
6 When the upgrade is complete, a check of the firmware version displays the new
version number.