Operation Manual

Table of Contents Index
49
Rio Carbon
When using Windows
Explorer (i.e. My
Computer) to navigate
the files and folders on
my Rio Carbon, many
folder options are
missing. Why?
• The Rio Carbon communicates with your computer differently in MTP mode than
it does in MSC mode. When in MTP mode, the Rio Carbon cannot display hidden
files in folders, cannot allow transfers to the root Rio Carbon directory, and
cannot allow the creation of new folders. (Folders can be transferred to the Rio
Carbon using drag-and-drop and copy-and-paste methods.)
To use traditional folder options, change the Transfer Mode settings to put the Rio
Carbon in MSC mode.
I can’t find some pictures
and work files I copied to
my Rio Carbon. Where
are they?
•If in MTP mode, all non-audio files are placed into a folder called Data. The
Media and Data folders are created automatically by the player when in MTP
mode.
•If in MSC mode, files remain in the folder structure they were originally
transferred to.
What should I do if my
Rio Carbon is not
detected by my
computer?
• Verify that the USB cable is securely inserted into the USB port on both the Rio
Carbon and your computer.
• Connect the USB cable to a USB port on the back of your computer rather than to
a USB port on the front of your computer.
• If using a USB hub, connect to a powered USB hub. Unpowered USB hubs may
not work.
• Remove USB extension cables from the connection path.
• Disconnect other USB devices.
My Rio Carbon is in MTP
mode but it is not being
detected by Windows
Explorer (My Computer)
on my Windows XP
system. What should I
do?
• Both Windows XP Service Pack 1 (SP1) (or greater) and Windows Media Player 10
(WMP10) must be installed for your computer to detect a Rio Carbon set in MTP
mode.
• If you do not want to install SP1 (or greater) and WMP10 on your computer you
should disconnect the Rio Carbon and change the Transfer Mode setting to MSC
mode.