About the User Guide Page 1 Rio One User Guide About the User Guide The Rio One User Guide includes the following information: Introduction Using your Rio Using the Rio software Understanding digital audio terms Frequently asked questions (FAQ) and troubleshooting Warranty Regulatory Customer care Index To learn more: • Refer to the Getting Started Guide for the basics on how to set up and start using your Rio One.
About the User Guide Page 2 Legal notices Copyright © 2001 SONICblue Incorporated. All Rights Reserved. SONICblue Incorporated does not assume any responsibility for errors or omissions in this document or make any commitment to update the information contained herein. Rio is a registered trademark of RioPort, Inc. in the USA and/or other countries and is used under license. The RealPlayer and the RealJukebox are included under license from RealNetworks, Inc. Copyright 1999. RealNetworks, Inc.
Introduction Page 3 Introduction The Rio One provides the ultimate listening experience while you exercise, commute or relax. Create and mix your favorite selections on your PC or Mac for playback on your Rio One. Your player is similar in function to a portable cassette or CD player. However, it has no moving parts, so it delivers skip-free music under any conditions. It is about the size of an audio cassette or pager and weighs only a few ounces.
Using your Rio One Page 4 Using your Rio One Using buttons and controls Using external flash memory expansion cards This section explains what you need to know about your Rio’s buttons and controls. 6 1 5 2 7 8 11 9 10 12 4 3 1 + and - (Volume): Press + to increase the volume; press - to decrease the volume. Volume level ranges from 0-20. 2 Playback control button includes (clockwise from top) Play/Pause/Power On 4/;, Forward 8, Stop/Power Off <, and Reverse 7.
Using your Rio One Page 5 5 Random: Press to mix the play order of all tracks. Press again to cancel. 6 LCD: Liquid crystal display. The LCD shows the following information (clockwise from the upper right): • Volume level. The bar graph disappears as volume is reduced and reappears as volume is increased. Volume level ranges from 0-20. • Track encoding rate. A higher number indicates higher quality audio output measured in kilobits per second (kbps).
Using your Rio One Page 6 11 Hold: Slide to temporarily lock the buttons on your Rio. This is a useful feature during activities when the Rio buttons can be bumped, for example, while exercising. 12 USB connector: Plug the USB cable into this connector. Note: Do not connect your Rio to the computer before you install the software. This can disrupt the normal installation process. Using external flash memory cards You can expand your Rio’s memory with 3.3 volt external flash memory cards.
Using the Rio software Page 7 Using the Rio software Using RealJukebox RealJukebox audio management software is included on the software CD. Use RealJukebox to: • Organize digital audio tracks on your computer. • Organize and download tracks to your Rio One. • Record (encode) your audio CDs. • Search for tracks on your computer or on the Internet.
Using the Rio software Page 8 Copying tracks to your Rio 1 Plug the USB cable into the USB port on your Rio. 2 Plug the other end of the cable into the USB port on your computer. 3 Click the All Tracks button on the Real Jukebox software. 4 Click the desired track(s). 5 Click the right mouse button and select Copy to Device or click Copy to > Device in the right column on the window. Click OK on the dialog box. 6 Click Copy Files in the right column on the window.
Using the Rio software Page 9 Using iTunes (Mac) iTunes music software takes the confusion out of managing your personal music collection. iTunes turns your Mac into a powerful digital jukebox, complete with easy-to-use tools for recording music from audio CDs (simply insert a CD to import music to MP3s), searching and browsing your entire collection, managing playlists, downloading songs to your Rio One, and listening to Internet radio stations. For more information, visit the iTunes Web site.
Digital audio terms Page 10 Digital audio terms ADPCM Adaptive Differential Pulse Code Modulation (ADPCM), is a form of pulse code modulation (PCM) that produces a digital signal with a lower bit rate than standard PCM. The Rio 800 uses ADPCM for voice recording. ADPCM produces a lower bit rate by recording only the difference between samples and adjusting the coding scale dynamically to accommodate large and small differences.
Digital audio terms Page 11 Firmware Firmware is software–programs or data–that has been written onto read-only memory (ROM). Firmware is a combination of software and hardware that is comparable to an operating system on a computer. The Rio firmware controls everything from the liquid crystal display and codec support to the Rio’s other functions.
Digital audio terms Page 12 USB Universal Serial Bus (USB) is the external bus standard that supports data transfer rates of 12 Mbps (12 million bits per second). The Rio uses USB to communicate with the computer. A single USB port can be used to connect up to 127 peripheral devices, such as mice, modems, and keyboards. USB also supports Plug-and-Play installation and hot plugging. It is expected to completely replace serial and parallel ports.
FAQ & troubleshooting Page 13 FAQ & troubleshooting How do you put music on the Rio? The Rio interfaces with your computer through the USB port. You can get digital audio from numerous Internet sites or encode your own digital audio tracks from your audio CDs using the CD-ROM drive on your computer. Use the software included with the Rio to get audio from the Internet, encode tracks from your audio CDs, or download tracks to your Rio.
FAQ & troubleshooting Page 14 The Rio is connected to the USB, why doesn’t the computer recognize it? First, make sure the Rio software is running and check to make sure the USB cable is fully connected to both the Rio and the computer. You can also try unplugging the USB cable and plugging it back in. Where is the serial number located on the Rio? The serial number (S/N) is on the back of the Rio. The AA battery inside my Rio drains even if I haven’t used it for a while.
FAQ & troubleshooting Page 15 Downloading the firmware upgrade from the Rio Web site 1 Go to the Rio Web site 2 Click the Support link. 3 Navigate to the Rio Technical Support Updates page. 4 Select and download the latest Rio One xxxx.exe (PC) or Rio One Update xxxx (Mac) firmware upgrade file to your computer. Upgrading the Rio firmware—PC Important: Quit all other applications before running the firmware upgrade.
FAQ & troubleshooting Page 16 Why do I get an error when I click Read a CD to start the encoding process? The following factors may interfere with the CD encoding process: 1 Over-utilization of the CPU during the encoding process. Close all other software before encoding. 2 Insufficient RAM to cache the track properly. Generally, 64 MB is fine if no other memory intensive application is running. Close all other software before encoding.
Warranty information Page 17 Warranty information One Year Limited Warranty Our warranty to you SONICblue Incorporated warrants that your product will be free from defects in materials and workmanship for a period of one year from the date of original retail purchase. If you discover a defect covered by this warranty, we will repair or replace the product at our option using new or remanufactured components.
Warranty information Page 18 The fee for out of warranty repairs is payable by credit card at the time the service agreement is created and Return Authorization provided. This fee includes all labor, parts needing replacement, and return shipping. You must deliver the product to SONICblue Incorporated in order to obtain out of warranty service. You must pay for shipping to SONICblue Incorporated.
Regulatory information Page 19 Regulatory information Federal Communications Commission (FCC) The device has been tested and found to comply with limits for a Class B computing device according to the specifications in FCC rules Part 15. Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation.
Customer care Page 20 Customer care Technical support Hours of Operation Monday-Friday 5am-7pm PT Saturday 8am-4pm PT Email customersupport@riohome.com Telephone New product support (541) 967-2450 TDD (541) 967-2451 Fax (541) 967-2401 Web site www.riohome.com Solution Library Customer service Hours of Operation Monday-Friday 6am-5pm PT Email customersupport@riohome.
Customer care Page 21 New Product Support In addition to the services mentioned above, all retail purchasers of Rio products receive person-to-person telephone support for the first 90 days of ownership. Extended Service Option To extend support after the expiration of New Product Support, we offer an affordable, feebased, Extended Service Option. Please see the Web site for details. Premium Support Service Have a tough question and no time to wait? Rio also offers a Premium Support service.
Customer care Page 22
Index Page 23 Index A a-b mode 4 ADPCM 10 audio file size 10 B batteries 1.