RisControl User Manual Model: RP432KPT
Contents INTRODUCTION ........................................................................................................... 5 INSTALLING THE RISCONTROL ..................................................................................... 6 Mounting the RisControl.............................................................................................. 6 RisControl Setup ........................................................................................................
Removing Shortcut Buttons from the Overview Screen ...................................... 32 Using the Shortcut Buttons from the Overview Screen ............................................ 32 Incoming Alarm on the Overview Screen .................................................................. 33 SECURITY ................................................................................................................... 34 Partitions ........................................................................
Screen Brightness....................................................................................................... 53 Session Timeout ......................................................................................................... 54 Screen Saver............................................................................................................... 54 Language ....................................................................................................................
INTRODUCTION RisControl is a high-resolution Smart Touchscreen Keypad with an intuitive, easy to navigate user interface. RisControl combines standard keypad functionality with the ability to operate RISCO’s cloud-based solutions and products, such as alarm, video and Smart Home devices, from one customizable screen.
INSTALLING THE RISCONTROL Note: This chapter is intended for the installer. Mounting the RisControl 1. Remove the RS 485 connector. 2. Insert the wires into the RS 485 connector and secure with screws.
3 Gang Flush Mounting Box Installation 3. Remove screw to separate the bracket from the RisControl.
4. Push down and then outward to remove the bracket. 5. Position the bracket on the wall / Flush Mounting Box and secure with 5 screws including tamper (Wall installation) / 3 screws including tamper (Flush Mounting Box installation).
3 Gang Flush Mounting Box Installation 6. Insert the RS 485 connector into its location in the rear side of the RisControl. 7. Position the 4 grooves of the RisControl over the bracket’s 4 pins and slide downward to secure.
RisControl Setup After wiring the RS-485 bus of the Security System successfully, the powerup procedure will begin automatically and shortly after the installer will be able to perform the RisControl setup. The following workflow illustrates the recommended method for setting up the RisControl.
Figure 2: Welcome Screen Step 2: Setting the Bus Address (Virtual DIP Switch) 1. Set the virtual toggle switches on the screen below to indicate the BUS address of the RisControl. For detailed instructions, refer to your receiver’s installation manual, Setting BUS Accessories ID Numbers section. Note: The RisControl will not communicate by BUS until prompted by the panel following the "Scan for devices" procedure that the installer initiates from the panel. 2.
Figure 3: Bus Address Setting Step 3: Setting the Wi-Fi Connection (optional) The RisControl can be connected to the RISCO Cloud via Wi-Fi. Note: The connection to the Wi-Fi can also be performed by the end-user at a later time. 1. From the screen that appears, select a Wi-Fi network from the list. Note: If RISCO Cloud connection is not required, click the "Skip" button.
2. Enter a password, to ensure Wi-Fi security Figure 5: Enter Password After the RisControl is connected to the router successfully and with the router connected to the Internet, the RisControl will be now connected to the RISCO Cloud.
OPERATING THE RISCONTROL Entering RisControl The RisControl operates most of the time in “Screen Saver” mode (see SCREEN SAVER, page 22). When the user can clicks anywhere on the screen, the RisControl will exit the Screen Saver mode and switch to the “Lock Screen” (page 23). To unlock the “Lock Screen”, the user must type a valid PIN Code.
Figure 8: Main Menu (expanded mode) The user can use the button, at the top left corner of the screen, to change the menu mode of display. Here is how it looks when the display is collapsed: Figure 9: Main Menu (collapsed mode) RisControl Top Bar The “RisControl Top Bar” appears at the top of numerous RisControl Screens with slight variations from screen to screen but with common elements in many of them.
The End-User’s Avatar The End-User’s Avatar appears at the top bar of all the screens. Each user can select his own avatar as described in “Users and Permission Settings”, “Add a User” section (page 58). Manual termination of the RisControl Session - If the End-User wishes to manually lock his open RISCO Cloud Session (to prevent the open screen of the RisControl from being used by an unauthorized user) the user can click the avatar and then click “Lock Screen”.
Troubles Management Click the Trouble icon in the Top Bar of the RISCO Cloud to open a list of all the Troubles that exist in the system, as show in the example below.
Figure 13: Communication Troubles Flow Troubles related to communication failure will be listed first and pinned to the top of the list. Click the “See connection status” button in the Troubles List; a popup is displayed, indicating the status of each of the connections.
Confirm Troubles Note: This section is applicable only to Grade-2 and Grade-3 installations. Users of lower grade installations can skip to the next section. Some of the troubles in Grade-2 and Grade-3 installations must be “confirmed” by the user. When such troubles exist in the system, the “Confirm all troubles” button will appear at the bottom of the trouble list. 1. Click the “Confirm all troubles” button in the Troubles List.
Figure 16: Notification List Software Update Notification Whenever a Software Update is available, it will be pinned to the top of the list. The user can click the “Update Now” button to start the process or click the “Schedule Update” button for future update. Note: This procedure is similar to the one described in “System Information” (page 55). Confirm Alarms Note: This section is applicable only to Grade-2 and Grade-3 installations. Users of lower grade installations can skip to the next section.
The following popup message will be displayed. Figure 17: Confirmed Alarms Screen 2. Click the “OK” button, to approve the confirmation or “Cancel” to cancel it.
SCREEN SAVER The RisControl enters Screen Saver mode after a period of at least 45 seconds in which the screen has not been touched. In this case, RisControl will displays one of a variety of screens that is selected by the Grand Master (see page 54). Figure 18: Screen Saver Exit/Entry Screen Saver Mode To exit the Screen Saver mode, simply touch the screen. The RisControl will switch to the “Lock Screen”.
LOCK SCREEN About the Lock Screen The RisControl Lock Screen is the screen that the user sees following a predefined time period during which the screen has not been touched. The Lock Screen is to ensure that a user who has entered the RisControl with the PIN Code, does not make the RisControl available to unauthorized people.
Lock Screen with Quick Arm and/or Quick Stay The RisControl is always assigned to only one partition and can also be masked to other partitions, via the Installer Programing of the Security System. The partition that is assigned to the RisControl can be set (via the Installer Programming Menu) to allow Quick Arm and/or Quick Stay.
the RisControl is assigned to, without having to enter a PIN Code. • Slide to unlock – - the user can slide the Lock Screen from left to right to open the Keypad and then enter a PIN Code to unlock the RisControl. • Emergency – The user can click the Emergency button , at the top right corner of the Lock Screen, to initiate an emergency related call, as described in EMERGENCY, page 69.
Figure 22: Incoming Alarm in Lock Screen The Alarm indication will be accompanied with a beep sound. The user can either click the “Disarm” button (the user will then be required to enter a valid PIN Code) and will then enter the RisControl. The user can also enter the RisControl while the alarm is activated by using the “Slide to unlock”. The user can then disarm the alarm or perform usual operations.
Notes: • Partition Status is not displayed • The vertical arc consists of red, orange and green colors (provides no indication of the RisControl’s partition status) • The user must enter the PIN Code to unlock the screen 27
OVERVIEW SCREEN A practical and time-saving feature of the RisControl is the Overview Screen. The Overview Screen allows each RisControl user to set shortcuts to all frequently used or favorite activities in one screen, without having to navigate multiple screens to access them. Using the Overview Screen When the user unlocks the RisControl with the PIN Code, the Overview Screen opens, as shown below.
Empty Overview Screen When a user unlocks the RisControl Lock Screen for the first time, by entering a valid PIN Code, an empty Overview Screen (one that does not have any shortcut buttons) is displayed, as shown below. Figure 25: Empty Overview Screen The user may want to leave the Overview Screen empty and not use the shortcuts. In this case, the user can click any of the other items in the main menu.
Figure 26: Overview Screen – Edit Mode Adding Shortcut Buttons to the Overview Screen The user can add shortcut buttons to the Overview screen. Note: An Overview Screen that has at least one shortcut button will be the default screen that is displayed upon each unlocking of the RisControl. 1. Click the displayed. , the “Add Buttons to Overview Screen” will be Note: The user can return to the empty Overview Screen, at any time, by clicking “Overview” in the main menu.
Figure 27: Overview Screen – Adding Shortcut Buttons This screen is divided into the following side tabs: • Security • Cameras • Utility Outputs Adding Cameras to the Overview Screen 1. Click the side tab to open the list of cameras. 2. Click the bubble icons of the cameras that you wish to add to the Overview Screen. Adding Utility Outputs to the Overview Screen 1. Click the side tab to open the list of Utility Outputs. 2.
be displayed on the Overview screen upon each entry of the RisControl and independent of the selection and preferences of the other users of the same RisControl. Removing Shortcut Buttons from the Overview Screen Click any of the shortcut buttons with an “x” inside the bubble icon; the shortcut button is removed from the Overview Screen.
Incoming Alarm on the Overview Screen If an alarm is initiated in any of the partitions assigned to the RisControl (and that are associated with the user that is currently logged in), the alarm will appear as a floating button at the bottom right of the Overview Screen, as shown below. Figure 28: Incoming Alarm Floating Button The name of the Zone/Partition that triggered the alarm is indicated under the floating button.
SECURITY The security section of the RisControl describes all the operations and activities relevant to the Security System. Partitions The Security→Partitions screen is the default screen that is displayed after the user clicks the “Security” option in the main menu, as shown in the example below. Note: If the Overview Screen is empty (the user did not add any shortcuts buttons to it), the Security→Partitions screen will be the default screen that is displayed upon each unlocking of the RisControl.
Stay=Orange Armed=Red Disarmed=Green Not ready=Gray Arming and Disarming The user can Full Arm, Stay Arm or Disarm any of the partitions on the screen. For example, if a user clicks a disarmed partition, a popup screen is displayed that allows the user to either Full Arm or Stay Arm the partition, as shown below. Figure 30: Arming a Partition Screen Exit/Entry Delay A partition that is defined with an Exit/Entry delay will be indicated on the screen via a contour line button.
One Click Activation of all Partitions There are three lock icon buttons at the top of the screen, as follows: • Red Lock Icon button: click to Full Arm all the partitions • Orange Lock Icon button: click to Stay Arm all the partitions • Green Lock Icon button: click to Disarm all the partitions In addition, the user can simultaneously Full Arm, Stay Arm or Disarm all the partitions. Arming/Disarming Selected or All Partitions 1.
Devices The Security→Devices screen lists all the devices that are part of the partitions that the user has permission to view. 1. Click the Devices tab; the following screen is displayed. Figure 32: Security – Devices Screen There are three device icon status indications, as follows: • Green: Disarmed • Orange: Part Arm • Red: Full Arm 2.
Utility Outputs On the Utility Outputs Screen, click the relevant Utility Output button to operate that output.
CAMERAS The camera section lists all the cameras that are used in the system, including: • Video cameras that are connected directly to the RISCO Cloud • Video cameras that are connected to the RISCO Cloud through a RISCO Video Recorder • PIRCAMs that are connected through the RISCO Security System Cameras Screen Selecting the Cameras Menu displays the Cameras Screen, as shown in the example below. This screen is used for viewing the system cameras.
• Video Camera through a Video Recorder . Note: Connection through a Video Recorder is indicated by the dot inside the camera icon. PIR CAM Click any of the PIR CAMs in the screen to view the images take by that camera. Figure 36: PIR Camera Image View Click the “Take Photo” button to command the camera to take a new photo. Use the Quick Buttons to perform selected activities (see Quick Buttons, page 42). Video Cameras Click any of the P2P Cameras in the screen to view live video from that camera.
Figure 37: P2P Camera Live Video Screen From the Live Video screen of the P2P camera, the user will be able to hear audio from the camera’s microphone. However, the user’s own voice will be muted and will not be heard via the camera. Click the icon at the top of the screen to cancel the mute operation of the RisControl microphone. Use the Quick Buttons to perform selected activities, (see Quick Buttons, page 42).
By clicking on a camera icon of a RISCO Video Recorder, the live view of the camera is displayed. Cameras that are connected to the RISCO Video Recorder can also switch to show pre-recorded video clips (see Video Recorder, page 45). An additional “Switch to Recording” button is displayed on the left side of the screen, as shown in the screen below.
Figure 40: Quick Buttons Tray Quick Buttons Tray The Quick Buttons Tray allows the user to perform activities while viewing the image and or video clip. For example, where a living room is monitored by a video camera and the lighting in the living room is controlled via one of the Utility Outputs (UO) of the Security System. In such a setting, the user can add the UO button to the Quick Buttons Tray and turn on/off the lights in the living room while watching it occur on the screen.
Figure 41: Adding / Removing Quick Buttons Adding/Removing Multiple Quick Buttons to/from the Quick Buttons Tray 1. Click the “+” icon above the tray; a new screen is displayed, listing all the available commands. 2. Check/uncheck the checkbox next to each command to add/remove the command to/from the Quick Buttons Tray. Figure 42: Editing the List of Quick Buttons 3. Select the “Apply to all” box to set the current selection of Quick Buttons to all the cameras for which the user has permissions.
VIDEO RECORDER When a Video Recorder is installed in a site (a physical location in the RISCO Cloud where equipment is installed), a user, with the required permission, can watch live videos and playback video clips from cameras that are connected via the Video Recorder. Note: The user must be logged into the RISCO Cloud via the RisControl to be able to watch playback on the Video Recorder.
Figure 44: Video Rec Live Gallery Screen - 2x2 image layout To change the Live Gallery Image Layout, click the buttons located above the images: . The selected layout will be remembered by the RisControl separately for each user. Figure 45: Video Rec – Live Gallery Image Layouts The Gallery displays a matrix of live videos taken from cameras, with the camera name indicated on each video (empty areas are darkened).
Figure 46: Playback Screen Time Slider The Time Slider that appears under an image, provides the exact time each video clip was recorded. Figure 47: Time Slider Screen Time Slider coverage range - The slider is set to cover 24 hours, from 00:00:00 to 23:59:59 of the current date, by default. You can extend or shrink the slider by pinching it outward, or by using two fingers to cover any time frame between 10 minutes to 24 hours.
Video clip indications on the slider – Recorded video clips are indicated on the Time Slider using blue ticks. See the following example of 3 clips that were recorded: . Playback Controls There are four standard playback control buttons, as follows: Figure 48: Playback Control Buttons Play Click to play the “next clip”, i.e.
SMART HOME RisControl will support the RISCO Smart Home in a future RisControl version.
HISTORY Selecting the History Menu displays the History Screen, as shown in the example below. This screen is used for the viewing a history log of events. For each event you can view the date and time that the event occurred, a description of the event and the detector or device that caused the event. RisControl can store up to 2000 events. These events are logged in chronological order according to date and time.
Select a category to filter the search according to specific types of events Media Events You can view captured snapshot images or video clips recorded during specific related alarm events. Click the “Media Events” option, search for the event and then click on the event to view.
SETTINGS The Settings Menu displays the System Settings Screen, as shown in the example below. This screen is used for defining RisControl parameters and defining date and time settings. Figure 50: Settings Menu Screen Note: All the Menu options are available only to the Grand Master of the system. Only the “Users & Permissions” screen is available to other users, for them to set their own user details.
General Click the “General” Sub-Menu; the following screen is displayed: Figure 51: Settings Menu - General Wi-Fi Connection Click the Wi-Fi connection option to connect the RisControl to a Wi-Fi router that is connected to the Internet. The RisControl will search for available networks and allow the user to select one of them. Note: RisControl can be used without connection to the RISCO Cloud.
Session Timeout The RisControl will automatically lock following a predefined “idle” time (Session Timeout) during which the screen has not been touched. The Grand Master can select between 15, 30- or 40-seconds session timeout. 1. Click the Session Timeout option in the menu. 2. Select the preferred duration.
Language The Grand Master can change the language of the RisControl. Click the “Language” option and select the desired language from the list. The language selection is applicable only to the RisControl that is being set up and is not applicable to the other RisControl units, or to the language of the Security System. System Information The Grand Master can view system information and set additional system parameters. Click the “System Information” option; the following screen is displayed.
Figure 55: Software Update Screen 3. Click the “Update Now” button; a download of the updated software version is initiated. Note The downloaded version is not installed automatically but must be initiated by the Grand Master. If a search for updates by the Grand Master shows an update to be downloaded, the following Software Update menu option is displayed. Figure 56: Software Update Menu Option Screen 4. Click the “Download” button.
Factory Reset 1. Click the “Reset” button to reset the RISCO Cloud. Note: All stored settings will be erased and RisControl will be restored to the original Software Version. The following warning notice will be displayed. Figure 57: Perform Factory Reset Screen 2. =Click “Yes, Perform Full Factory Reset”, or, “No, Cancel”. Security System SW Version Displays the SW Version of the Security System. Security System IP Address Displays the IP Address of the Security System.
Figure 58: Users List Screen Add a User You can add a New User to the system. 1. From the Settings Menu, click “Users & Permissions”. A list is displayed of the Grand Master or Master User and all the users under this level. The Grand Master or Master User can edit any existing user. Other users can only view their own name that is listed with restrictions to the type of editing that can be performed. 2. Click the “+” button at the top bar; the following screen is displayed.
User Settings Description Add Name Enter a name for the user User Type Select the User Type from the list Partitions Select one or more partition(s) that the user will have permission PIN Code Enter a PIN code for the New User - one that is not assigned to another user in the system Icon Select an avatar that will represent the user NOTE: The “Add User” button will be enabled after all the fields are entered. 3.
Figure 60: Edit or Delete a User Screen Edit a User’s Own Details Users can edit their own details. 1. From the Settings menu, click “Users & Permissions”. 2. Click on your own username; the following screen is displayed. Figure 61: Edit User’s Own Details Screen The user can modify the details on the screen, such as their name, PIN Code. and RISCO Cloud Account.
Login to the RISCO Cloud The screen below is used to login to the RISCO Cloud. 1. Enter your RISCO Cloud username and password. 2. Click the “Login” button. Notes: 1. The username and password will be remembered for future login attempts, without the need to reenter credentials. 2. Upon each entry of the PIN Code in the RisControl, the user will also be automatically logged into the RISCO Cloud. 3. The login procedure applies only to the RisControl in which the first login was performed.
Figure 63: Date &Time Screen Date & Time Settings When the “Sync Date & Time with Panel” toggle button is turned on, the RisControl obtains the date and time information from the panel. In this case, all settings options on this screen are disabled. When the “Sync Date & Time with Panel” toggle button is turned off, the RisControl manages its own date and time. In this case, the user can define the date and time settings and format.
Figure 64: Maintenance Screen Walk Test 1. In the “Walk Test” option, click the “CHECK” button; the Walk Test begins. 2. Trip the zones to be tested; the results will be displayed on the screen, as in the example below. Figure 65: Walk Test Result Screen The duration for the “Walk Test” is 60 minutes max. A down counter indicates the remaining time for the test. 3. Walk through and trip the zones that are being tested.
The tripped zones that are identified by the Security System will be listed in the RisControl screen. These zones indicate that the zones are responsive and are, therefore, detectable. 4. When done, click the “Finnish Walk Test” button. Note: If the “Finnish Walk Test” button is not clicked, the Walk Test will terminate automatically at the end of the 60-minute period. Sounder Test 1. Click the “CHECK” button to enter the “Siren Test”. Figure 66: Siren Test Screen 2.
which the installer will instruct the user to enter the SETTINGS/MAINTENANCE screen in the RisControl, and enter the Anti Code, as described below. 1. Click the “Get” button for the “Anti-Code, the following screen is displayed. Figure 67: Entering an Anti-Code Screen The “Panel Code” is generated automatically by the Security System 2. Contact the installer and inform him of the Panel Code. The Installer uses the Panel Code to generate the “Anti-Code”. 3.
Figure 68: Sound Settings Screen 2. Drag to set the volume of the RisControl speaker (also increases/decreases all the sounds that are generated by the RisControl). Follow Me User can add Follow Me recipients, up to the limit defined in the panel. Adding a Follow Me Recipient 1. Enter the “Follow Me” option of the Maintenance and click the “+” button at the top bar.
Figure 69: Follow Me Screen The following screen is displayed. Figure 70: Add Follow Me Screen 2. Click to select the type of communication channel you wish to use for this particular Follow Me: 3.
4. Name Enter the name of the recipient Phone or SMS Enter a Phone number Email Enter the email address Click the “Set Follow Me” button to complete the procedure. Test or Edit a Follow Me To edit or send a test message, click the “Test” or “Edit” button in the Follow Me List.
EMERGENCY The emergency button appears at the top of the Lock Screen, at the end of the Main Menu. Figure 71: Emergency Button Screen Emergency Button Position in Lock Screen/Main Menu Click the Emergency button ; the following screen is displayed. Figure 72: Emergency Type Selection Screen Emergency Type Selection To activate Panic/Medical/Fire alert, click the corresponding two buttons simultaneously for at least 2 seconds.
SPECIFICATIONS Operating Voltage 13V ±10% Power consumption 8W Display 8-inch IPS, Resolution 800x1280, Illumination 300 cd/m2 Type of touch screen Capacitive touch, 5-point touch control supported System Android 7.1.2 CPU A83T Octa-core Cortex A7 Memory 1G DDR3M RAM, 8G EMMC Flash Wi-Fi 802.11 b/g/n 2.4 GHz Bluetooth BT 4.
Standard Limited Product Warranty RISCO Ltd.
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