User's Manual

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18
RITRON, INC. LIMITED WARRANTY
WHAT THIS WARRANTY COVERS:
RITRON, INC. ("RITRON") provides the following warranty against defects in materials and/or workmanship in
RITRON Radios
and Accessories
under normal use and service during the applicable warranty period (as stated below). "Accessories" means
antennas, holsters, chargers, earphones, speaker/microphones and items contained in the programming and program-
ming/service kits.
WHAT IS COVERED FOR HOW LONG
WHAT RITRON WILL DO
OUTPOST Callboxes 1 year
*
During the first year after date of purchase,
RITRON will repair or replace the defective
product, at RITRON's option, parts and
labor included at no charge.
Accessories 90 days
**
After date of purchase
WHAT THIS WARRANTY DOES NOT COVER:
• Any technical information provided with the covered product or any other RITRON products;
• Installation, maintenance or service of the product, unless this is covered by a separate written agreement with RITRON;
• Any products not furnished by RITRON which are attached or used with the covered product, or defects or damage from the
use of the covered product with equipment that is not covered (such as defects or damage from the charging or use of bat-
teries other than with covered product);
• Defects or damage, including broken antennas, resulting from:
- misuse, abuse, improper maintenance, alteration, modification, neglect, accident or act of God,
- the use of covered products other than in normal and customary manner or,
- improper testing or installation;
• Defects or damages from unauthorized disassembly, repair or modification, or where unauthorized disassembly, repair or
modification prevents inspection and testing necessary to validate warranty claims;
• Defects or damages in which the serial number has been removed, altered or defaced.
• Batteries if any of the seals are not intact.
IMPORTANT:
This warranty sets forth the full extent of RITRON’s express responsibilities regarding the covered products, and
is given in lieu of all other express warranties. What RITRON has agreed to do above is your sole and exclusive remedy. No
person is authorized to make any other warranty to you on behalf of RITRON. Warranties implied by state law, such as implied
warranties of merchantability and fitness for a particular purpose, are limited to the duration of this limited warranty as it applies
to the covered product. Incidental and consequential damages are not recoverable under this warranty (this includes loss of use
or time, inconvenience, business interruption, commercial loss, lost profits or savings). Some states do not allow the exclusion
or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, so the above limitations
or exclusions may not apply to you. Because each covered product system is unique, RITRON disclaims liability for range, cov-
erage, or operation of the system as a whole under this warranty.
WHO IS COVERED BY THIS WARRANTY:
This warranty is given only to the purchaser or lessee of covered products
when acquired for use, not resale. This warranty is not assignable or transferable.
HOW TO GET WARRANTY SERVICE:
To receive warranty service, you must deliver or send the defective product, de-
livery costs and insurance prepaid, within the applicable warranty period, to
RITRON, INC., 505 West Carmel Drive, Carmel,
Indiana 46032, Attention: Warranty Department.
Please point out the nature of the defect in as much detail as you can. You
must retain your sales or lease receipt (or other written evidence of the date of purchase) and deliver it along with the product. If
RITRON chooses to repair or replace a defective product, RITRON may replace the product or any part or component with re-
conditioned product, parts or components. Replacements are covered for the balance of the original applicable warranty period.
All replaced covered products, parts or components become RITRON’s property.
RIGHTS TO SOFTWARE RETAINED
:
Title and all rights or licenses to patents, copyrights, trademarks and trade secrets
in any RITRON software contained in covered products are and shall remain in RITRON. RITRON nevertheless grants you a
limited non-exclusive, transferable right to use the RITRON software only in conjunction with covered products. No other license
or right to the RITRON software is granted or permitted.
YOUR RIGHTS UNDER STATE LAW:
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
WHERE THIS WARRANTY IS VALID:
This warranty is valid only within the United States, the District of Columbia and
Puerto Rico.