User's Manual

For assistance, call RITRON at 800-872-1872, or go to www.ritron.com
6
Compand
Some two-way radios have a feature referred to as
“companding”. It is a way of eliminating background
hiss or noise, making the radio sound clearer.
“Companding” is a combination of audio “compression”
in the transmitter and audio “expanding” in the receiver.
The Quick Assist
®
can be programmed for audio
compression. To determine if your existing 2-way radios
are using the Companding feature, you can check the
radio’s User Manual, contact your radio dealer, or call
Ritron for help.
If you are unable to determine if your portable radio
uses the companding feature, we suggest the following:
1. Leave the radio in the factory default setting with
no companding.
2. Activate the transmitter of the Quick Assist
®
and
listen to the message from your portable radio. If
the received audio is acceptable, you should not
need to set the Quick Assist
®
for companding.
Input Operation
Normal – operation transmits a message each time the
front panel push button is pressed.
Debounce Mode - is an option specifying that the front
panel button must remain pressed for the programmed
debounce time before generating a message for the
changed condition.
Example:
A Quick Assist
®
is used to alert store
personnel that assistance is need. If someone were to
repeatedly press and release the button, it would be
considered a single button press.
Holdoff Mode - option transmits a message
immediately after the front panel push button has been
pressed, but will hold off sending additional messages
for the programmed holdoff time.
Example:
A Quick Assist
®
is used to alert store
personnel that assistance is need. It is practical for the
message to be transmitted immediately, and also
desirable to have a one-minute holdoff before the same
message is re-sent, even if the button is pushed again
by an impatient customer.
Debounce / Holdoff Time – specifies the debounce
time or holdoff time described above.
Latching Input Mode -The Quick Assist
®
is set for
Latching Input mode. The latching effect maintains
message repeats after a momentary switch change has
ended. This is necessary for momentary push button
operation.
Reset Operation
No Reset – operation means that the Quick Assist
®
will
continue with scheduled transmissions with no ability to
stop them.
Example: You recorded the message “Assistance
needed in the paint department”, and then programmed
Quick Assist
®
to transmit the message 8 times with 2
minutes between each transmission. With No Reset
programmed the messages will be sent as scheduled
for the full 16 minutes whenever the push button is
pressed.
Reset from Front Panel Button – allows store
personnel to press and hold the front panel button for a
period of time greater than the programmed Reset
Button Hold Time to terminate scheduled transmissions.
Example: A Quick Assist
®
is used to alert store
personnel that assistance is need in the paint
department. It is practical for an “Assistance needed in
the paint department” message to be transmitted
immediately, and also to be repeated every 30 seconds
until an attendant has responded. The attendant will
then hold down the front panel button until the LED
flashes rapidly to signal that the Quick Assist
®
has been
reset. A “Paint department has been serviced”
message is then sent to notify other store personnel
that the call has been answered.
2
nd
Reset Button Installed – operates the same as
Reset from Front Panel Button except a separate,
momentary button is used for reset.
Reset Button Hold Time – specifies the length of time
the reset button must be held down before reset
operation to occur.
Message Repeat
Repeat Message on each transmission
Your recorded voice message can be programmed to
repeat from one time to nine times on each Quick
Assist
®
radio transmission, depending on how you
program this feature. More urgent messages may have
more phrase repeats.
Example:
You recorded the message “Assistance
needed in the paint department”, and then programmed
Quick Assist
®
to repeat the phrase two (2) times in each
transmission. In this case, activating the switch results
in the Quick Assist
®
transmitting:
“...beep. Assistance needed in the paint department.
Assistance needed in the paint department. beep...”
The beginning and ending beeps are added
automatically to attract attention to Quick Assist
®
transmissions if the TX Alert Tone feature has been set.