User's Manual

________________________________________________________________________________________________
For assistance, call RITRON at 800-872-1872, or go to www.ritron.com
1
A
BOUT THE QUICK ASSIST
®
WIRELESS CALLBOX TRANSMITTER...................................................................................................
What this Manual Covers
This manual covers basic operation of the Quick Assist
®
Wireless Callbox Transmitter. For most applications, this is
all the information you will need.
General Information
The Quick Assist
®
is a RITRON Wireless Callbox
Transmitter, specialized for indoor retail or commercial use,
and pre-programmed to transmit a custom recorded
“Assistance Needed” message when the Message push-
button is pressed for customer assistance. Personnel know
from these message transmissions in which specific areas a
customer needs assistance.
The Quick Assist
®
is easily programmed to transmit on
either an existing or a new radio frequency, with the most
popular sub-audible coded squelch formats, such as Quiet
Call
®
or Digital Quiet CaII
®
. This enables all your personnel
with JOBCOM
®
, PATRIOT
™
or equivalent two-way radios to
hear the voice messages instantly.
The Quick Assist
®
can be installed in a wide variety of
indoor locations. Because it’s six internal AA Alkaline
batteries will power the unit for about a year, the Quick
Assist® does not require AC line power.
Quick Assist® Features
• Internal radio transmitter (separate VHF and UHF
models).
• User-recorded voice messages; total recording time of 24
seconds.
• Typical range of 1/4 mile.
• Internal battery holder for six (6) AA Alkaline cells.
• Typical operating battery life of 1 year.
• Automatic low battery message.
• Programmable Features:
- Transmit Frequency;
- Tone Coded Squelch Encoder (Quiet Call
®
)
- Digital Coded Squelch Encoder (Digital Quiet CaII
TM
)
- DTMF and Selcall ANI
- Message transmission schedule and limits.
• Limited One-year Factory Warranty.
Quick Assist® Models and Frequencies
There are Quick Assist
®
radios available for each of the three
most popular professional radio communications bands. The
model number appears on a label on the bottom of the case.
MODELS BAND FREQUENCY RANGE
RQA-151 VHF-FM 150 to 165 MHz
RQA-152
RQA-151-CANADA
RQA-152-CANADA
RQA-151M MURS 151.820, 151.880, 151.940,
RQA-152M 154.570, 154.600 MHz
RQA-451 UHF-FM 450 to 470 MHz
RQA-452
RQA-451-CANADA
RQA-452-CANADA
Ritron manufactures mobile, portable and base station two-way
radios and repeaters for use with Quick Assist
®
. Ritron pioneered
the use of Color Dots on radios to identify frequencies.
Factory-programmed, default Quick Assist
®
frequencies are:
MODELS FREQUENCY BANDWIDTH
RQA-151, RQA-152 151.625 MHz (Red Dot) narrowband
RQA-151M, RQA-152M 154.570 MHz (Blue Dot) wideband
RQA-151-CANADA 151.055 MHz wideband
RQA-152-CANADA
RQA-451, RQA-452 467.850 MHz (Silver Star) narrowband
RQA-451-CANADA 458.6625 MHz wideband
RQA-452-CANADA
See page 4 for instructions on changing the Quick Assist
®
transmit frequency to match an existing radio system.
For Your FREE copy of the Basic PC Programmer
go to: www.ritron.com/basicprogrammer
Note: Before you begin using the above PC programmer, you will
also need the following:
• A USB to Mini B 5-pin cable. You can purchase this cable
from Ritron (pn #60201119) or, since this is a commonly
used cable, you may want to check to see if you already own
a compatible cable.
• Also, your PC will need:
- Windows XP or newer version and
- Your PC will need to have a USB port.
IMPORTANT SAFETY INFORMATION...............................................................................................................................................
NOTICE:
The Quick Assist
®
unit should not be used to report conditions relating to safety of life or property.
To reduce the risk of fire, electric shock or personal injury, follow these basic safety instructions when using this unit.
1. Read and follow all instructions.
2. Disconnect the unit before cleaning. Do not use liquid or aerosol cleaners.
3. Use only approved power sources for the unit.
4. During thunderstorms, avoid contact with this unit and any external antenna system or wiring.
5. If you are unsure whether your installation will be safe, contact an experienced electrician or electronics technician.