User's Manual

________________________________________________________________________________________________
For assistance, call RITRON at 800-872-1872, or go to www.ritron.com
5
QUICK ASSIST
®
PROGRAMMABLE FEATURES ...............................................................................................................................
QC or DQC Code
Select from a list of QC and DQC Codes to transmit subaudible
squelch tones for interference elimination.
The Quick Assist
®
radio transmitter is compatible with two
standard communications industry sub-audible signaling
formats: QC (Quiet Call
®
Interference Eliminator), and DQC
(Digital Quiet Call
TM
Interference Eliminator). Both Quiet Call
formats unlock receivers programmed to require these codes --
they screen out interference from other radio systems
operating on your transmit frequency.
QC Quiet Call
®
is Ritron’s trade name for what the
communications industry calls sub-audible (below the range of
human hearing) tone squelch, or CTCSS (Continuous Tone
Coded Subaudible Squelch).
DQC Digital Quiet Call
TM
is Ritron’s digital coded squelch, and
works the same as QC, except it is a digital code that is
transmitted with the voice messages.
To identify your QC or DQC tone:
Read-out the Tone Code of the RITRON radio you intend to
use with the Quick Assist
®
.
Refer to your radio manual.
Contact your radio dealer or Ritron if you are unsure about
this issue.
DQC Invert
The DQC Digital Quiet Call
TM
code can be inverted for systems
that require inversion.
Compand
Some two-way radios have a feature referred to as
“companding”. It is a way of eliminating background hiss or
noise, making the radio sound clearer. “Companding” is a
combination of audio “compression” in the transmitter and
audio “expanding” in the receiver. The Quick Assist
®
can be
programmed for audio compression. To determine if your
existing 2-way radios are using the Companding feature, you
can check the radio’s User Manual, contact your radio dealer,
or call Ritron for help.
If you are unable to determine if your portable radio uses the
companding feature, we suggest the following:
1. Leave the radio in the factory default setting with no
companding.
2. Activate the transmitter of the Quick Assist
®
and listen to
the message from your portable radio. If the received
audio is acceptable, you should not need to set the Quick
Assist
®
for companding.
TX Alert Tone
By default, the Quick Assist
®
will transmit an alert tone before
each voice message transmission. This feature can be
disabled via the PC programmer.
Press and Hold Reset
Often it is desirable to repeat the “Assistance message”
without limitation until the call has been answered. With Press
and Hold Reset enabled the front panel push button can be
held down for 5 seconds to reset the Quick Assist
®
to the
standby condition.
Example: To use a Quick Assist
®
in a paint department, you
want it to re-transmit a message several times after a “Press
for Help” push-button is pressed. With the Quick Assist
®
set
for Press and Hold Reset an employee can terminate the
message transmissions, and in the process send a “Quick
Assist call cleared” message.
ANI
The “Assistance needed” and “Quick Assist call cleared”
conditions can each be programmed with a unique 1-9 digit
DTMF or 3-7 digit Selcall ANI string. The ANI will be
transmitted immediately prior to the Alert Tone and Input
message. To program an ANI string, select Selcall or DTMF
and enter the string in the value field.
Message Repeat
Number of Message Transmissions
You can set a limit to the number of times the message will be
transmitted at a scheduled interval.
Time Between Transmissions
This sets the amount of time the Quick Assist
®
will wait
between repeated transmissions. You can program a different
Wait Time for the “Assistance needed” condition, and for the
“Quick Assist call cleared” condition.
Example: When the “Press for Help” push-button pressed in
the paint department, an “Assistance needed in paint”
message is to be transmitted every 30 seconds for 5 minutes.
To accomplish this the Quick Assist
®
is programmed for 10
message transmissions with a time between transmissions
setting of 30 seconds.
The Quick Assist
®
is set at the factory to transmit the “Quick
Assist call cleared” message only once.
Repeat Message on each transmission
Your recorded voice message can be programmed to repeat
from one time to nine times on each Quick Assist
®
radio
transmission. Urgent messages may require more phrase
repeats.
Example: The Quick Assist
®
is to be used as an emergency
call button in a parking garage. If “Repeat on each
Transmission” is set to 3, the Quick Assist
®
would transmit
“Emergency in garage level 2, Emergency in garage level 2,
Emergency in garage level 2” when the front-panel pushbutton
is pressed.
Voice Messages
The Assist and Reset messages are recorded via the Input
Screen. Refer to the Recording Your Quick Talk
TM
Messages
section of this manual for instructions on recording voice
messages. The Recorded box indicates whether or not a
message has been recorded. The Maximum Record Time for
each message is also indicated.