User's Manual

RBS-SERIES DMR/ANALOG BASE RADIO USER MANUAL RITRON WARRANTY INFORMATION
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 16
RITRON, INC. LIMITED WARRANTY
WHAT THIS WARRANTY COVERS:
RITRON, INC. ("RITRON") provides the following warranty against defects in materials and/or workmanship in RITRON Radios and Accessories
under normal use and service during the applicable warranty period (as stated below). "Accessories" means antennas, holsters, chargers,
earphones, speaker/microphones and items contained in the programming and programming/service kits.
WHAT IS COVERED FOR HOW LONG WHAT RITRON WILL DO
Base Radio 1 year* During the first year after date of purchase, RITRON will repair or
replace the defective product, at RITRON's option, parts and labor
included at no charge.
Accessories 90 days* *After date of purchase
WHAT THIS WARRANTY DOES NOT COVER:
• Any technical information provided with the covered product or any other RITRON products;
• Installation, maintenance or service of the product, unless this is covered by a separate written agreement with RITRON;
• Any products not furnished by RITRON which are attached or used with the covered product, or defects or damage from the use of the covered
product with equipment that is not covered (such as defects or damage from the charging or use of batteries other than with covered product);
• Defects or damage, including broken antennas, resulting from:
- misuse, abuse, improper maintenance, alteration, modification, neglect, accident or act of God,
- the use of covered products other than in normal and customary manner or,
- improper testing or installation;
• Defects or damages from unauthorized disassembly, repair or modification, or where unauthorized disassembly, repair or modification prevents
inspection and testing necessary to validate warranty claims;
• Defects or damages in which the serial number has been removed, altered or defaced.
• Batteries if any of the seals are not intact.
IMPORTANT: This warranty sets forth the full extent of RITRON’s express responsibilities regarding the covered products, and is given in lieu of all
other express warranties. What RITRON has agreed to do above is your sole and exclusive remedy. No person is authorized to make any other
warranty to you on behalf of RITRON. Warranties implied by state law, such as implied warranties of merchantability and fitness for a particular
purpose, are limited to the duration of this limited warranty as it applies to the covered product. Incidental and consequential damages are not
recoverable under this warranty (this includes loss of use or time, inconvenience, business interruption, commercial loss, lost profits or savings).
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, so
the above limitations or exclusions may not apply to you. Because each covered product system is unique, RITRON disclaims liability for range,
coverage, or operation of the system as a whole under this warranty.
WHO IS COVERED BY THIS WARRANTY: This warranty is given only to the purchaser or lessee of covered products when acquired for
use, not resale. This warranty is not assignable or transferable.
HOW TO GET WARRANTY SERVICE: To receive warranty service, you must deliver or send the defective product, delivery costs and
insurance prepaid, within the applicable warranty period, to RITRON, INC., 505 West Carmel Drive, Carmel, Indiana 46032, Attention: Warranty
Department. Please point out the nature of the defect in as much detail as you can. You must retain your sales or lease receipt (or other written
evidence of the date of purchase) and deliver it along with the product. If RITRON chooses to repair or replace a defective product, RITRON may
replace the product or any part or component with reconditioned product, parts or components. Replacements are covered for the balance of the
original applicable warranty period. All replaced covered products, parts or components become RITRON’s property.
RIGHTS TO SOFTWARE RETAINED : Title and all rights or licenses to patents, copyrights, trademarks and trade secrets in any RITRON
software contained in covered products are and shall remain in RITRON. RITRON nevertheless grants you a limited non-exclusive, transferable right
to use the RITRON software only in conjunction with covered products. No other license or right to the RITRON software is granted or permitted.
YOUR RIGHTS UNDER STATE LAW: This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
WHERE THIS WARRANTY IS VALID: This warranty is valid only within the United States, the District of Columbia and Puerto Rico.