® Q uick Assist ® WIRELESS CALLBOX TRANSMITTER Basic Owner's Manual MODELS: RQT- 150-PB (VHF) RQT- 450-PB (UHF) Optional Message Placard Pt. No. 14280011 installed on RQT-PB. Website: www.ritron.com Pub. No. 14500019 Rev.H 10-02 Copyright© 2002,1999 RITRON, INC. ALL RIGHTS RESERVED RITRON, Quick Assist, and Quiet Call are registered trademarks of RITRON, INC. Quick Talk is trademark of RITRON, INC. P.O. Box 1998, Carmel, IN 46032-1998 505 W. Carmel Dr.
qtm9322b.pm5 TABLE OF CONTENTS DESCRIPTION WHAT THIS MANUAL COVERS PAGE WHAT THIS MANUAL COVERS .................................... ii WARNINGS AND CAUTIONS ........................................ ii This manual covers the basic operation of the Quick Assist Wireless Shopper's Callbox Transmitter. For most applications, this is all the information you will need. However, if you have specific questions or need assistance call Ritron at 317-846-1201, or visit the Ritron website at www.ritron.com.
qtm9322b.pm5 QUICK ASSIST APPLICATION The Quick Assist is a radio transmitter, specialized for retail or commercial use, and preprogrammed to transmit a custom-recorded "assistance needed" message when the Message push-button is pressed for customer assistance. Personnel know from these message transmissions in which specific areas a customer needs assistance. The Quick Assist is also equipped with a Reset push-button for the use of personnel.
qtm9322b.pm5 1. 2. 3. 4. BEFORE PROGRAMMING THE QUICK ASSIST: Remove the Message Panel by pulling forward on the top of it. Remove the (4) large screws at the corners of the gray enclosure. Lift the cover from the unit. Use care to not damage or disturb any exposed internal components. Plug a telephone unit that passes the following test into the telephone jack on the radio board. IMPORTANT IMPORTANT The telephone must be capable of "Pulse" mode dialing.
qtm9322b.pm5 TABLE 1: TRANSMIT FREQUENCY CODES (VHF Business Band) TABLE 2: QUICK ASSIST QC CODE 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 QUICK ASSIST FREQ. CODE MHz 01 02 03 04 154.600 154.570 151.625 151.955 05 06 07 08 67.0 71.9 74.4 77.0 79.7 82.5 85.4 88.5 91.5 94.8 97.4 100.0 103.5 107.2 110.9 114.8 118.8 123.0 127.3 131.8 136.5 141.3 146.2 151.4 156.7 162.2 QUICK ASSIST FREQ.
qtm9322b.pm5 (Programming Instructions continued from page 2) C. TO PROGRAM THE ASSISTANCE NEEDED MESSAGE: F. TO PROGRAM THE "LOW BATTERY" MESSAGE: 1. Pick up the telephone receiver and listen for the acknowledge tone. 1. Pick up the telephone receiver and listen for the acknowledge tone. 2. Dial 312. Quick Assist responds with three short tones to prompt you to begin speaking, then records the message. This message is to be no longer than 8 seconds. Remember: speak loudly and clearly.
qtm9322b.pm5 SETTING NARROW OR WIDE-BAND CHANNELS Determine the frequency of your radios. This can be done by checking with your radio dealer, or if you are using Color Dot radios, match the color dot to the frequency table on Page 2. As a general rule, if your frequency has three or less numbers past the decimal point, your radio is set for wideband. Example 154.570 MHZ, 462.625 MHz. If your frequency has more than three numbers past the decimal point, it is probably set for narrowband. Example: 467.
qtm9322b.pm5 J103 JUMPER SETTINGS FOR BATTERY TYPE NOTE: When programming, use either fresh Alkaline batteries (or an external power supply), to power the Quick Assist. When programming is finished, you may either insert Ni-Cd batteries or leave Alkaline batteries in place. WARNING: DO NOT attempt to charge Alkaline batteries from an external +12VDC power supply. When powering Quick Assist with ALKALINE BATTERIES, set J103 as follows to disconnect the charging current paths: a.
qtm9322b.pm5 IDENTIFICATION OF CONTROLS AND CONNECTIONS 1 ANTENNA CONNECTOR The antenna radiates radio signals. Before using Quick Assist, make sure the antenna is fastened securely to this connector. See page 8. 2 TELEPHONE JACK The modular telephone jack provides temporary connection to a standard pulse or rotary mode telephone unit, which is used by the owner to program Quick Assist voice messages and other settings. Refer to FIG-7 below.
qtm9322b.pm5 QUICK ASSIST INSTALLATION WHEN YOU ARE FINISHED PROGRAMMING: CAUTION The antenna connection MUST BE SEALED if the Quick Assist is to be used outdoors. See Step 4 at right. Antenna (Adjust to vertical position.) Optional Message Placard Pt. No. 14280010 installed on RQT-PB. Customeraccessible push-button Reset button (on unit bottom) FIG.-8: QUICK ASSIST INSTALLATION BEFORE SEALING AFTER SEALING Overlap sealing tape to include the antenna connection and the top of the RF enclosure 1.
qtm9322b.pm5 Complete Wireless Communication SolutionsFrom The Leader in Workplace Two-Way Radio Systems Ritron - We Build Wireless Solutions For nearly 3 decades Ritron has been designing, manufacturing, and supplying reliable, professional wireless communication products for users worldwide. Ritron wireless products will improve the operation, safety, and profitability of any organization by providing instant voice communication between key employees throughout the workplace.
qtm9322b.pm5 Advantages of Ritron Wireless Products: Unique products and features not available from any other source Adds speed, flexibility, and responsiveness to any organization Fully compatible with virtually any existing two-way radio system Designed to work together as a complete system No monthly service fees or airtime charges Made in the U.S.A.
qtm9322b.pm5 F.C.C. LICENSING AND REGULATIONS The Rules and Regulations of the United States Federal Communications Commission (FCC) require you or your radio service provider to have a license for your radio system before activating the Quick Talk radio transmitter. If you already are operating a licensed radio system, you probably can add a Quick Talk without any changes to that license.
