User's Manual
Table Of Contents
- XS-3900 User’s Guide
- Front Matter
- Table of Contents
- List of Figures
- Introduction
- Installing the XS-3900
- Installation Prerequisites
- Planning Your Installation
- Installation Workflow
- Unpacking the XS-3900
- Installing the XS-3900
- Powering Up the XS-3900
- Establishing Communication with the Array
- Performing the Express Setup Procedure
- The Web Management Interface
- Configuring the XS-3900
- Logging In
- Making Configuration Changes to the XS-3900
- Array Status
- Express Setup
- Network Interfaces
- IAP Interfaces
- SSID Management
- Security
- Users
- Services
- Software
- Tools
- Event Log
- The Command Line Interface
- Establishing a Secure Shell (SSH) Connection
- Basic Commands
- Command Modes
- Selecting Interfaces
- Command Line Keywords
- Interface Selection
- Interface Configuration
- Radio Configuration
- Beacon Information
- System Administration
- System Testing
- Security
- Station Timeouts
- SSID Configuration
- DNS Configuration
- NTP Configuration
- DHCP Configuration
- Syslog Configuration
- SNMP Configuration
- Filters
- Radius Configuration
- Reports
- Data Handling
- Data Clearance
- Show Information
- Remove Configuration
- Help
- Appendix A: Quick Reference Guide
- Appendix B: Technical Support
- Glossary of Terms
- Index
Wireless LAN Array
Appendix B: Technical Support 185
Appendix B: Technical Support
This chapter provides valuable support information that can help you resolve
technical difficulties. Before contacting Xirrus, review all sections in this chapter
and try to determine if your problem resides with XS-3900 or your network
infrastructure. Section headings for this chapter include:
z General Hints and Tips
z Frequently Asked Questions
z Frequently Asked Questions
z Contact Information
z Contact Information
General Hints and Tips
This section provides some useful tips that will optimize the reliability and
performance of your XS-3900 unit(s).
z The XS-3900 requires careful handling. For best performance, units
should be mounted in a dust-free and temperature-controlled
environment.
z If using multiple XS-3900s at the same location, we recommend
maintaining a distance of at least 50 feet between units.
z Keep the XS-3900 away from electrical devices or appliances that generate
RF noise. Because the XS-3900 is generally mounted on ceilings, be aware
of its position relative to lighting (especially fluorescent lighting).
z If using AC power, each XS-3900 unit requires its own dedicated AC
power outlet. Do not attempt to “piggy-back” AC power to multiple
units. If deploying multiple units, consider using the optional Xirrus
Remote DC Power System (XP-3100).
z If you are deploying multiple units, ensure that the “clock face” of all
units is aligned in the same direction.
z The XS-3900 should only be used with Wi-Fi certified client devices.