Technical Specifications

Is backsplash available to be ordered?
Yes, backsplash comes loose and can be ordered in 2 or 3 cm thick material; 2cm thick material is standard. It
can be any height that is desired.
How is a sink or cooktop cutout determined?
If your layout requires a sink or a cooktop, cut outs are not determined by the fabricator but rather the sink or
cooktop manufacturer. Due to the manufacturing process for sinks and cooktops, there is no remnant.
Will my factory included sink come installed?
No, due to the weight of the quartz countertops, kitchen sinks will ship with your countertops uninstalled. The
sinks will ship with all necessary mounting hardware for ease of installation in your home or on your jobsite.
Will the faucet holes be cut in my RiverStone Quartz countertop?
Yes, due to the difficulty of cutting faucet holes on the jobsite, MM Countertops
™
can cut them for you. Faucet
holes are cut at 1-3/8” to accommodate your faucet, soap dispenser, dishwasher vent, or sprayer. Check your
faucet package for the correct number of holes.
Do I need to add support if I have an overhang?
Overhangs 10" should have support added.
Any overhangs 15" or more require support to the floor.
How do I care for my RiverStone Quartz countertop?
Regular cleaning can be done using a damp cloth and mild household detergent. For best results, clean spills as
soon as possible. For tougher spots, use a mild non-abrasive cleaners. DO NOT use bleach or harsh chemicals
such as oven cleaners, drain cleaners, paint removers, acids, etc.
Is RiverStone Quartz resistant to heat?
While RiverStone Quartz
™
withstands heat better than most materials on the market, it can be damaged by
extreme temperature changes, whether sudden or prolonged. Always use a trivet or hot pad when placing hot
items on your countertop surface. These items include, but are not limited to, pots, pans, and crock-pots. Never
use RiverStone Quartz
™
as an ironing board; prolonged exposure to heat will damage RiverStone quartz and such
damage is not covered by the warranty.
Can I cut on a RiverStone Quartz Countertop?
No, avoid cutting directly on countertops, always use a cutting board. This will protect the surface from dulling
that can appear over a long term of cutting on the surface.
Can raw foods such as vegetables, fruits, and meats be placed directly on the RiverStone surface?
RiverStone Quartz
™
is a non-porous surface. This means germs and bacteria cannot accumulate with regular
cleaning. RiverStone Quartz
™
is an approved surface for food preparation areas in restaurants as well as in your
home.
RiverStone Quartz™ Limited Lifetime Warranty
The manufacturer warrants the original purchaser only that this countertop is free from defects in workmanship and material for its
lifetime. The manufacturer, at its sole discretion, agrees to repair or replace the defective product. If the product must be replaced, the
manufacturer will send the replacement product to the store where the product was purchased. The original purchaser will then, at their
own expense, pick up the replacement product. The original purchaser must also return the defective product to the store where it was
purchased, at the purchaser’s sole expense. This limited warranty does not cover any labor for the replacement of any defective product.
This limited warranty does not cover any damage that has resulted from abuse or misuse of the product. This limited warranty does
not cover any miters or eld joints where there was improper gluing when joints were assembled. The rights under this limited warranty
are limited to the original purchaser and may not be transferred to subsequent owners. THIS LIMITED WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Sellers shall not be liable for any special, incidental or consequential damages. THIS SOLE AND EXCLUSIVE REMEDY
AGAINST SELLER WILL BE REPAIR OR THE REPLACEMENT OF ANY DEFECTS as provided herein. As long as the seller is willing or
able to repair or replace the defective product, as provided above, THIS EXCLUSIVE REMEDY shall not be deemed to have failed of its
essential purpose.
For Everything RiverStone Quartz™ has to Offer,
Visit www.midwestmanufacturing.com
- Brochures
- Videos
- Installation Instructions
- Detailed Warranty Information
- Features and Benefits Guides
- New Products
- Energy Efficiency and Performance Data
- Inspirational Images
Questions or Concerns:
For guest assistance contact countertop help
by sending an email to:
[e-mail]