Warranty

Limited Warranty/ Liability
Products to which this limited warranty applies:
This limited warranty applies to the following models of your newly purchased RIVERSTONE
INDUSTRIES RSI EDUCATIONAL/ INSTITUTIONAL Greenhouses: R-12186-P; R-
12246-P; R-16246-P; R-16306-P; R12188-P; R12248-P; R16248-P; R16308-P. This
limited warranty applies only to purchases made in any province of Canada except for
Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA
(and the District of Columbia) except for Hawaii and Alaska. This limited warranty
applies to the original purchaser of the product only and is not transferable.
What this limited warranty covers and for how long:
Products covered by this limited warranty have been tested and inspected prior to shipment
and, subject to the provisions of this warranty, Riverstone Industries warrants such
products to be free from defects in material and workmanship for a period of 1 year from
the date of the first purchase of such products.
The limited 10-year warranty covers the greenhouse structure including the polycarbonate
panels, metal framework, and metal work benches.
The limited 10-year warranty period for GREENHOUSES also applies to any implied
warranties that may exist under applicable law. Some jurisdictions do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply
to the purchaser.
What this limited warranty does not cover:
This limited warranty does not apply to products that have been repaired (except by
Riverstone Industries or its authorized service representatives) or otherwise altered.
This limited warranty does further not apply to defects resulting from misuse, abuse,
accident, neglect, incorrect installation, improper maintenance or handling, or operation
with an incorrect power source.
This warranty does not cover: shade cloth system (3 yr), heating and ventilation system(2 yr),
& watering system (7yr) which carry the pre-listed years of warranty.
Riverstone Industries is not responsible for personal time lost or paid for during the
construction of its products due to missing or defective parts.
What you must do to get service under this limited warranty:
Defects must be brought to the attention of Riverstone Industries Technical Service by
contacting Riverstone Industries at [e-mail] or 612-RVR-STNE
(787-7863). Please have proof of purchase, catalog/model and serial numbers
available when calling. Limited warranty service requires a proof of purchase of the
product.
What Riverstone Industries will do in the event of a defect:
In the event a product or part covered by this limited warranty is proven to be defective in
material or workmanship during the 10-year limited warranty period for products, you
have the following rights:
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Riverstone Industries will in its sole discretion either repair or replace such defective product
or part without charge. If Riverstone Industries is unable to repair or replace such
product or part, or if repair or replacement is not commercially practicable or cannot be
timely made, Riverstone Industries may, in lieu of repair or replacement, choose to
refund the purchase price for such product or part.
Limited warranty service will be performed solely by dealers or service agents of Riverstone
Industries authorized to provide limited warranty services.