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DriverConnect User Guide 90

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Troubleshoot Common Problems

DriverConnect App

I do not have an ELD yet. Can I still use the DriverConnect app?

Yes! In the setup process, you will need to tap Setup Later, and then

tap Continue without an ELD device. You can use still use some

features of the DriverConnect app.

ELD 50

My ELD 50 and the DriverConnect app on my Android™ device

do not pair using Bluetooth

. How do I fix this?

Please power off and power on the ELD 50 and Android™ device. If

you’re still unable to pair, uninstall the Rand McNally DriverConnect

app from the application manager (available by tapping settings icon),

and then reinstall it. (Uninstalling the app will result in loss of data.)

DC 200

My DC 200 and the DriverConnect app on my Android™ device

do not pair using Bluetooth

. How do I fix this?