User`s guide

User's Guide DIGI96/8 PST © RME
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14. Troubleshooting
In case the driver icon appears with a red cross after installation of the drivers:
• Is the Error LED of the DIGI96/8 PST lit when no cable is connected to the optical
input? If not, the card is either defective or not sitting properly in its slot.
• The hardware wasn't found because it is not working properly. Try to use the DIGI card in a
different PCI slot.
The card and drivers have been installed correctly, but playback does not work:
• Check that the DIGI96/8 PST has been chosen in the Sound Manager or as ASIO
device in the corresponding software.
Playback works but recording doesn´t:
• Check that there is a valid signal at the input. If so, the Error LED on the hardware extin-
guishes and the current sample frequency is displayed in the Settings dialog.
• If you are sure that a valid signal is being sent but the LED is still red, then check the se-
lected input in the Settings dialog.
• Check whether the DIGI96/8 PST has been selected as recording device in the Sound
Manager or as ASIO device in the audio application.
The recording or the playback is disturbed by crackling:
• Lower the system load by using less tracks and turning off some PlugIns.
• Use different cables (coaxial or optical) to cross-check them for defects.
• Check that cables have not been connected in a closed loop. If so, set the card’s clock mo-
de to ‘Master’.
• In case of loop cabling with an ADAT we recommend to use the ADAT as master (Int) and
the DIGI as slave (AutoSync).
As soon as Logic starts record or playback the digital output of the card is dead:
• As soon as the card is used with more than two channels it switches automatically from
SPDIF into ADAT mode (see 'Output Status Display' in 'RME DIGI Settings'). To prevent
this behaviour limit the maximum numbers of I/O streams in Logic's preferences dialog to
two. In Cubase' Master Output window de-activate all busses except the Master.
More information and frequently asked questions can be found in the HTML document
'faq96e.htm', located in the directory \rmeaudio.web\english\faq on the RME Driver CD.