User`s guide

User's Guide HDSP System Multiface II © RME

7.4 Firmware Update

The Flash Update Tool updates HDSP PCI, PCIe, CardBus and ExpressCard to the latest ver-

sion. It requires an already installed driver.

Start the program hdsp_wdm_fut.exe (for all HDSP cards) or pcie_fut.exe (for all HDSPe

cards). The Flash Update Tool displays the current revision of the HDSP interface, and whether

it needs an update. If so, then please manually select if a PCI card (desktop computer) or a

CardBus card (laptop) shall be flashed. Next simply press the 'Update' button. A progress bar

will indicate when the flash process is finished. The bar moves slowly first (program), then faster

(verify).

If more than one interface card is installed, all cards can be flashed by changing to the next tab

and repeating the process.

After the update the card needs to be reset. This is done by powering down and shutting off the

PC. A warm boot is not enough!

Note that the firmware update is done on the interface card, not on the Multiface. The firmware

of the Multiface is part of the driver, invisible, and loaded automatically during boot.

PCI card revision 1.8 or up (black PCB), CardBus with 6-pin FireWire connector, all PCIe

and ExpressCards

When the update unexpectedly fails (status: failure), the card's Safety BIOS will be used from

the next cold boot on (Secure BIOS Technology). Therefore the card stays fully functional. The

flash process should then be tried again on a different computer.

All other PCI cards and CardBus with 15-pin flat connector

When the update fails (status: failure) the flash process should be repeated several times, until

no error message occurs anymore. If the failure message is displayed nonetheless, the inter-

face will most probably no longer work when the computer is switched off and on again. The

interface then has to be re-programmed at the factory. We have invested a lot of work to pre-

vent the system from getting in this state. If it happens despite our efforts, the best advice we

can give is to not switch off the computer! As long as it is not switched off the old programming

of the PCI/CardBus interface will stay active, and you can continue to work with the system

using the old drivers