User's Manual

Types of Data Collected
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Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you (
“
Personal Data
”)
. Personally identifiable
information may include, but is not limited to:
z
Email address
z
First name and last name
z
Address, State, Province, ZIP/Postal code, City
We may use your Personal Data to contact you with newsletters, marketing or promotional
materials and other information that may be of interest to you. You may opt out of receiving any,
or all, of these communications from us by following the unsubscribe link or the instructions
provided in any email we send.
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Usage Data
We may also collect information on how the Service is accessed and used
(“Usage Data”).
This
Usage Data may include information such as your Renogy One Internet Protocol address (e.g.
IP address), Wi-Fi access information, power usage, sensor history, user log, unique device
identifiers and other diagnostic data.
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Location Data
We may use and store information about your location if you give us permission to do so
(
“Location Data”).
We use this data to provide features of our Service, to improve and customise
our Service.
You can enable or disable location services when you use our Service at any time by way of
your device settings.
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Use of Data
RENOGY uses the collected data for various purposes:
z
To provide and maintain our Service
z
To notify you about changes to our Service
z
To allow you to participate in interactive features of our Service when you choose to do so
z
To provide customer support
z
To gather analysis or valuable information so that we can improve our Service
z
To monitor the usage of our Service
z
To detect, prevent and address technical issues
z
To provide you with news, special offers and general information about other goods, services
and events which we offer that are similar to those that you have already purchased or
enquired about unless you have opted not to receive such information
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Legal Basis for Processing Personal Data under the General Data Protection
Regulation (GDPR)
If you are from the European Economic Area (EEA), UK or Switzerland, RENOGY’s legal basis
for collecting and using the personal information described in this Privacy Policy depends on the