User's Manual

issues. Upon your verified request, we will delete your personal information unless an
exception applies, and will direct our service providers to do the same.
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Get a timely response. You have the right to make two free requests in any 12 month
period. We will respond to your request within 45 days, and in more difficult cases we may
extend our response time by another 45 days.
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Non-discrimination. We will not hold it against you when you exercise any of your rights,
and we encourage you to review your privacy settings closely and reach out to us with your
questions.
Under the CCPA, we are required to inform you of the data we may collected in the last 12
months:
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Identifiers, such as your name, email address and IP address
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Internet or other electronic network activity information
We may share your personal information with a third party for business purposes or at your
direction. We enter into agreements with our service providers in which they can only use your
information for specific purposes and are required to ensure its confidentiality. In the past 12
months, we have disclosed the above categories of personal information for a business purpose
or at your direction with our affiliates, services providers and third parties. For more details on
third parties we share data with, please see the Service Providers section below.
Please contact us at support@renogy.com if you have any questions about data protection or if
you wish to exercise any of your rights described above.
Service Providers
We may employ third party companies and individuals to facilitate our Serv
ice (“Service
Providers”
), provide the Service on our behalf, perform Service-related services or assist us in
analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf
and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change
becoming effective and update th
e “e󰀨ective date” at
the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us via renogy.com/contact-
us.