User guide

HOW TO RETRIEVE YOUR VOICE MAIL
To retrieve your voice messages while outside of North
America you’ll have to place an international call to your
own cell number.
1. Press and hold ‘0’ (zero); it will appear as ‘+’ on the
cell screen. Then press 1 followed by your 10-digit
cell number.
2. Wait until you hear your Voice Mail greeting.
3. Press 7 to interrupt your greeting.
4. Enter your password when you are prompted to do so.
HOW TO USE TEXT MESSAGING
Text messaging service works the same way overseas as it
does in Saskatchewan. All the text messaging functionality
you enjoy while at home is available when you are travelling.
To send a text message while you’re in GSM coverage, press
and hold ‘0’ (zero); it will appear as ‘+’ on the phone screen,
then enter the recipient’s country code, followed by the area
code, and the local phone number.
HOW TO SET THE DEVICE TO GSM MODE
In order for the cell to work when you are in GSM coverage
you will have to switch the cell to GSM mode using the
following instructions.
1. Press Menu;
2. Using the scroll key, scroll to Settings and press Select;
3. Scroll to Phone Mode and press Select;
4. Scroll to GSM and press Select.
HOW TO GET HELP WHEN ROAMING INTERNATIONALLY
For support you can contact the Wireless Support Centre
(WSC) at: [phone]. Remember to press and hold 0
to get the ‘+’ sign before you dial the number. There is no
charge (airtime or long distance) when you call this number.
If your cell is not working, you can contact SaskTel for
help through e-mail. If you aren’t travelling with a laptop,
then we suggest you visit an internet café and e-mail us at:
[e-mail]. As we are not able to speak with
you over the phone about your trouble, please indicate as
many details as possible in your e-mail and someone
should be able to provide a response back to you within
2 business days.
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Travelling With Your Cell