User guide

ROAMING OVERSEAS – GLOBALROAM
™
SERVICE
GlobalRoam service is an international roaming service that
lets you use cellular service when you travel overseas.
Cellular service outside of North and South America is
mostly provided using GSM (Global System for Mobile
Communications) technology, whereas service in North and
South America uses analog or digital technology. In order to
use cellular service overseas, you need a different cell phone
– a GSM phone – and a SIM (Subscriber Identity Module) card.
Your regular cell will not work overseas.
Roadpost, an authorized agent for GlobalRoam service,
provides you with both the SIM card and GSM phone rental.
If you need cellular service while travelling overseas, call
SaskTel at 1-800-667-2355.
HOW IT WORKS
The SIM card is what makes GlobalRoam service work.
The SIM card is the same size as a credit card and contains
a computer chip programmed with your identity, cellular
phone number and billing information. The SIM card is
already programmed when you receive it; you just insert
it into the cell and it’s ready to use. Until the SIM card is
inserted, the cell will not work.
If you want all calls made to your SaskTel cell number to
reach you while you’re away, you can forward your SaskTel
cellular number to the one assigned to your GlobalRoam
service; however, be aware that Roadpost cannot provide
any technical assistance if you experience problems receiving
forwarded calls.
You don’t have to purchase a GSM cell to be able to use
GlobalRoam; you can rent a GSM cell through Roadpost.
Your cell will be couriered to you, usually overnight (shipping
fees apply).
BILLING
Roadpost bills you directly for all charges associated with
GlobalRoam service (i.e. cell rental, usage charges, etc.).
You must have a major credit card since Roadpost requires
all charges be billed to a credit card. No charges will appear
on your SaskTel cellular bill.
40
Travelling With Your Cell