Warranty

Q.E.P. Co., Inc. | 1001 Broken Sound Parkway, NW | Boca Raton, FL 33487 | 866.435.8665
Roberts Consolidated Industries, Inc. warrants the Product shown below will be free from manufacturing defects and will not
breakdown or deteriorate under normal use, provided that the Product was properly applied within its applicable shelf life and in
accordance with Roberts’ written guidelines, Product Data Sheets and Specifications found at robertsconsolidated.com.
Product
Description of Use
Warranty Period
Roberts
®
2350 HARD-SET
Resilient Flooring Adhesive
Moisture Control (8lbs MVER / 85% RH)*
15-Year
Direct Bond Installation
15-Year
Double Bond Installation
7-Year
*MVER – Moisture Vapor Emissions Rate per ASTM F1869; RH – Relative Humidity per ASTM F2170; for use over newly poured slabs on- or below- grade with an effective barrier system.
EXCLUSIVE REMEDIES: If a flooring installation fails as a direct result of a manufacturing defect of this Product, Roberts will pay
the reasonable costs for materials and, when installed by a professional installer, Roberts will pay reasonable labor for the repair or
replacement of the defective area, as determined in Roberts’ sole discretion. The Product is warranted provided the initial flooring
installation was installed in accordance with Product instructions, the flooring manufacturer’s instructions and industry standards. The
determination of whether the Product is suitable for its intended use is solely the responsibility of the user of the Product.
Roberts reserves the right to be provided samples of the flooring, adhesive and surface preparation material and reserves the right to
inspect any floor covering installation that is alleged to be defective prior to authorizing any claim. Any claim repaired or replaced
without written authorization from Roberts will void the warranty. Roberts is not responsible for determining the compatibility between
the Product, flooring and subfloor beyond what is stated in Roberts’ written literature.
EXCLUSIONS AND DISCLAIMER OF WARRANTIES: This warranty excludes, but is not limited to, improper workmanship,
improper storage, defective products other than Roberts, products not sold as first quality, substrate irregularities or contamination,
excessive moisture/alkalis, improper maintenance, damage or other harm that is not the result of the acts or omissions of Roberts.
To qualify for the warranty, the batch number of the adhesive and purchase receipt must be supplied to Roberts. This warranty is
non-transferrable and is the only remedy offered. Roberts assumes no responsibility for loss of use or any incidental or
consequential damages.
THERE ARE NO IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM STATE TO STATE.
WARRANTY CLAIM PROCEDURES: To qualify for the remedies described above, before the expiration of the warranty period
shown, Roberts must be notified in writing and be provided with proof of purchase for the Product alleged to be defective. This limited
warranty becomes null and void if the customer does not provide Roberts written notice within thirty (30) days of the discovery of any
alleged deficiency.
SUBMIT CLAIMS TO:
Roberts Consolidated Industries, Inc.
Attn: Technical Services Department
300 Cross Plains Boulevard
Dalton, GA 30722
Effective January 2018
Supersedes all previous warranties
LIMITED WARRANTY