Technical information

59
English
Problem Cause Remedy
The fi re box does not heat
Quantity of wood less than
necessary for nominal effi ciency
Use the quantity of wood indicated
in the instructions (See “TECHNICAL
DATA” paragraph)
Undersized grate for the
environment to be heated
Integrate with another product
Inadequate insulation for the
environment in which the fireplace
is installed
Insulate well with suitable materials
Oversized fresh air intake
Decrease the intake section
The fan does not work (*) Incorrect connection to power supply
Correct the connection according to
the assembly diagram
Electronic regulator damaged Replace the regulator
Power failure Power the appliance
Too little and only lukewarm air fl ows
from the outlets
Pipework not insulated Suitably insulate
Pipework too long or with too many
bends
Change the path, complying with
the ventilation kit instruction booklet
Too many branches
Change the path
Environment too large for capacity of
the fan and power of the fi replace
Heat fewer rooms or use the
fi replace as integration
Noisy fan (*)
Presence of dust or similar in the fan
Clean the fan
Vibrations
Check fan position
Worn rotating parts
Replace the fan
Smoke comes out upon opening
the door
Door opened too fast
Keep the door just ajar for a few
seconds before fully opening
There are still fl ames
Only open the door when just embers
remain in the grate
(*) Pursuant to current regulations on the safety of electrical equipment, you must contact a Piazzetta After-Sales Service
Centre or a qualified electrician for all and any work connected with installation, maintenance or servicing that involves
access to electrical parts.