User Manual

Troubleshooting Guide

1. Humming Sound: Certain electrical products, such as computer

terminals, emit a high frequency “humming” sound. This sound is

not electrical interference—it represents an actual sound that the

TruTrack is hearing. In almost all cases, this sound is not severe

enough to interfere with leak detection.

2. Hissing Noises: A certain amount of hiss is normal for ultrasonic

detectors. You can expect to hear some hissing. However, if it is so

loud that you cannot hear anything else, investigate the true cause of

the hiss.

3. The signal in the head set cuts in and out: There are two reasons

this problem may occur: (1) a low battery or (2) a bad headset

connector.

4. Not sure the unit is working? Use this test: Can the unit hear the

blink of your eyes? If it can, this unit is probably working well.

Remember that the leak you are trying to find may not be turbulent.

See “Calibration” if you further suspect a problem.

Troubleshooting