User Guide See how to install Original Operating Instructions Robotic Mower RC312 Pro S, RC308u, RC304 Pro, RC304u EN
1/ Learn Your Lawn I’m Robomow, nice to meet you. Your safety is important to us Please review this Manual carefully for all safety warnings and take extra caution to keep both children and pets off the lawn when Robomow is in operation.
Safety first..................... Installation................... Quick reference..............
Safety first IMPORTANT! READ CAREFULLY BEFORE USE KEEP FOR FUTURE REFERENCE Warning decal definitions Safety warnings & precautions Safety features Do not allow children to use or operate the mower. Children must be supervised at all times.
Warning decal definitions 1 2 3 4 5 6 7 1.This is a dangerous power tool. Exercise care when operating it and follow all safety instructions and warnings. 2. Read Safety Instructions carefully before operating your mower. 3. Be careful of thrown objects during operation. 4. Keep a safe distance from the mower while it is operating. Keep people, especially children, pets and bystanders away from the area where the mower is operating. 5. CAUTION – Do not touch the rotating blade.
Safety warnings & precautions A. Before you begin 1. Read this Safety Manual carefully before operating the mower to become familiar with its controls and proper use. 2. Never allow children, persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge or people unfamiliar with these instructions to use the machine. Local regulations may restrict the age of the operator. You are responsible for accidents or for harm to other people or their property. 3.
C. Operation IMPORTANT SAFETY WARNING! Do not leave the mower to operate unattended if you know that there are pets, children or people in the vicinity. Never mow while people (especially children) or pets are nearby. 1. Do not operate the mower if any safety feature or any part is damaged, worn or inoperable. 2. Keep hands and feet away from the cutting blade and other moving parts. 3. Always switch off the Safety Switch before lifting it or planning to operate any adjustments. 4.
D. Transportation Within the working area: 1. Press STOP to stop the mower. 2. Use the Remote Control. (available as an accessory or via the mobile app) to drive it from one place to another. 3. In case of different ground height level, switch off the Safety Switch, and carry the mower by its carrying handle. Over long distances: When transporting your mower over long distances, switch off the Safety Switch. IMPORTANT! It is recommended to keep the original packaging for shipping purposes.
E. Using the remote control (manual mowing) 1. Mow only in daylight or in good artificial light, and avoid operating on wet grass. 2. Do not operate the mower barefoot or wearing open sandals. Always wear substantial footwear and long trousers; always make sure of your footing on slopes. 3. Use extreme caution when reversing the direction of the mower towards you. 4. Always switch on the motor according to the instructions while standing away from the blade. 5.
G. Maintenance and special instructions 1. Always switch off the Safety Switch before clearing blockage/checking/cleaning/working on the mower, or after striking a foreign object to inspect the machine for damage. Never attempt to service or adjust the mower while it is in operation. 2. In case of abnormal vibrations, stop the mower, switch off the Safety Switch and check for any damage of the blade. Replace a worn or damaged blade (Part No. MRK7003A/MRK7003W) to preserve balance.
H. Product end of use 1. The mower and its accessories should be collected separately at the end of their life to prevent waste electrical and electronic equipment from ending up in landfill sites, and to protect and improve the quality of the environment. 2. Do not dispose of the mower or any other of its parts (including the Power Supply and Base Station) as unsorted municipal waste - they should be collected separately. 3.
Safety features WARNING! Your mower is equipped with numerous built-in safety features. However, the mower is a hazardous device with a sharp blade, which can cause major injury to anyone who comes in contact with it. Therefore, it is absolutely forbidden to be on the lawn while the mower is working. Alternatively, halt the mower’s operation when people (especially children) or pets are to stay or play on the lawn. A.
C. Lift Sensor If the mower is raised from the ground during the blade’s operation, the blade will stop rotating immediately. D. Tilt Sensor If the mower is tilted up towards a vertical position, the blade will stop immediately. E. Obstruction Sensor Your mower detects interfering obstacles in its way during operation. When the mower collides with an obstacle, it will stop the rotation of the blade immediately, will stop movement in that direction and reverse itself away from the obstacle. F.
Let’s get started. Can’t wait to mow your lawn.
Welcome to a friendly home Congratulations on your purchase! You are just a few steps away from meeting your best team player. Very soon you will come to count on your new friend to do a perfect job. The mower will independently depart from its Base Station on predetermined days and times, mow your lawn and return to base for charging. A preinstalled perimeter wire sets the boundaries (a “virtual wall”) for your mower. It will be laid around the edges of your lawn, and objects that you want to protect.
In addition, it centers itself on top of the perimeter wire to ensure accurate, flawless edging. Good-looking lawns are achieved by consistent mowing, which is exactly what a robotic mower provides. After following the clear installation instructions, you will be ready to enjoy your free time, while your new friend looks after your lawn.
So where are we headed? Correct installation of your mower will ensure maximum results.
What’s in the box The product Your new Robotic Mower Power Supply The power supply for charging of your mower Base Station with Extension Cable The Base Station is where the mower recharges itself.
Blade Tool For safe removal of the blades Spare Plot Connector For connecting the Perimeter Wire to the Base Station Base Station Stakes (x4) For affixing the Base Station to the ground Cutting Height Extender For an easier adjustment of the cutting height Wire Pegs For securing the wire to the ground Wire Connectors For splicing the Perimeter Wire in case of a cut RoboRuler For measuring the Perimeter Wire’s distance from lawn’s edge Ready? Let’s begin...
Know your lawn Understanding your lawn will save you unnecessary mistakes and make the installation process easier and more straight-forward. You can also skip some later sections in this manual that are not relevant to your lawn type. So, what does your lawn look like? Type A Main Zone only Your lawn area is one continuous zone and all areas of the lawn are wide enough for the mower to navigate through (at least 2 m (7 ft) wide at its narrowest point).
Type C Main Zone + Separated Zone Main Zone Separated Zone Your lawn consists of two or more zones that are not connected (separated by a fence, sidewalk, pathway or other obstacle). The mower cannot drive between these zones.
Get Started Choose locations for the Base Station & Power Supply unit The Base Station is where your mower recharges, and where the Perimeter wire starts and ends. In this installation step, you are going to determine a proper location for the Base Station. TIP The Base Station will be installed at a later stage, after the Perimeter Wire is in place.
Follow simple guidelines to place your Base Station Consideration A Up to a max.
Consideration B A min. of 1.5 m [5 ft] of straight wire in front of the base and a min. of 10cm (4 in) behind the base to allow smooth docking n. Mi 10 cm (1 ft) .5 .
Consideration C Make sure the ground is even and flat, and that there are no slopes • If there are additional zones in your lawn, place the Base Station within the largest zone • In a flat and shady spot to extend battery life • Keep a distance of at least 1 m / 3 feet from sprinkler heads to avoid damaging the mower’s internal components TIPS 23
Lay the Wire Lay the perimeter wire (“virtual boundary”), which defines the working area for the mower. Now you’re ready to install the Perimeter Wire. Let’s take it step by step. TIPS WHAT YOU’LL NEED • Have the mower’s package nearby. • Be sure to cut your grass with your old mower one last time before you start wiring. This will make inserting pegs easier and help ensure that the mower doesn’t cut the wire. • Hammer • Small, flat & Phillips screwdrivers • Combination pliers ...
Hard Obstacles Obstacles that are vertical, rigid and higher than 15 cm (6 in), such as trees or telephone poles, do not need to be protected by the Perimeter Wire. The mower will bump into them and turn away.. SLOPES Slopes along the edge To ensure your mower doesn’t slip off the lawn, especially when the grass is wet, the Perimeter Wire must exclude a slope along the edge of your lawn with an incline of over 10% that is, 10 cm rise per 1 m [4 in rise per 3 ft].
A. Make a good start Before you begin, walk along the edge of your lawn and plan how to set up the Perimeter Wire. Take note of all obstacles and slopes. Pull out approx. 30 cm (1 ft) of wire through the hole in the spool’s plastic covering and peg the beginning of the wire to the ground where you intend to install your Base Station.
A helpful video is available online What if you prefer an External Base? Please see the drawings below for proper instructions on how to lay the perimeter wire in this case. 10 cm (4”) Min. 10 cm (4”) cm 4-5 10 cm (4”) Main Zone Note the straight wire section after the Base.
B. Maintain Proper Distance The Perimeter Wire is secured to the ground by the pegs supplied with the product. Use the RoboRuler to determine the distances you should leave between the Perimeter Wire and the lawn’s edge and obstacles. TIPS 28 • Insert pegs every few meters / feet and at corners. At this early stage, set a minimal number of pegs. You will insert all necessary pegs later. • Pull the wire tight while hammering the pegs to their final depth in the ground.
When the edge is flat or a drop, use the short distance of the RoboRuler. 20 cm (8in) When the edge is a wall, use the longer distance of the RoboRuler. 28 cm (11in ) Leave a minimum of 1.2 m (4 ft) if the edge of the lawn borders water. Min 1.
TIPS • It is not necessary to bury the Perimeter Wire, though you may do so, up to 5 cm (2 in) deep. • Burying the wire along exposed areas, such as pavements, is usually recommended. • If additional Perimeter Wire is required in order to complete the setup, you can extend it using the waterproof Wire Connectors provided. (See Section “Splicing the Perimeter Wire” at the very end). C. Make Smooth Turns Maintain a 45° angle at all left-turn corners when laying the wire along the perimeter.
D. Protect Soft Obstacles Objects such as flower beds, ponds, or small trees must be protected by setting Perimeter Islands. Perimeter Wire position Perimeter Wire If the distance between an island and the perimeter wire is lower than 1 m (3.3 ft), make the obstacle part of lawn’s edge. Keep min. 1 m (3.
Recall Your Lawn Type Main Zone Main Zone Sub Zone Separated Zone Main Zone Main Zone Sub Zone Type A Type B Type C Type D Main Zone only Main Zone + Sub Zone Main Zone + Separated Zone Main Zone + Sub Zone + Separated Zone E. How to Wire a Sub Zone Type B / Type D Don’t have a Sub Zone? Skip this section! A Narrow Pass connects the Main Zone with a Sub Zone. To allow your mower to drive through, it should be at least 1 m (3.
A helpful video is available online • If a Narrow Pass is shorter than 2 m [7 ft], set up only one square Perimeter Island in the passage • Take care to wire Narrow Passes correctly to ensure that the mower doesn’t cross into different zones spontaneously while mowing Min 10cm [4in] 28cm [11in] Min in] 50c m 20 m[ 50c (20 i 50c m 2 m[ 50c ] 0in TIPS Sub Zone (20 i n) Two wires under same peg n) Main Zone Narrow Passes should be firm, level, and smooth.
F. How to Wire a Separated Zone Type C / Type D Don’t have a Separated Zone? Skip this section! If your Separated Zone is larger than 100 m2 / 1100 ft2, your mower won’t be able to finish it in a single operation. Therefore, it is recommended to wire it separately and connect it to its own Base Station. If your Separated Zone is smaller than 100 m2 / 1100 ft2, you can wire it in one of two ways. OPTION 1 Extend the Perimeter Wire from the Main Zone, over the obstacle.
OPTION 2 Wire the Zone separately and connect it to a Perimeter Switch (optional accessory).
G. Complete Wire Setup Once the Perimeter Wire has been laid completely, the two ends of the wire that meet at the Base Station should be joined together. TIPS • Use the same peg to fasten both tail ends of the wire to the ground • Trim the ends so both wires are the same length Make sure you twist the two wires together properly.
Strip back 5 mm (0.2 in) of insulation from the wire ends, insert the twisted wire into the connector and secure it using a small flat screwdriver.
Power Up Install and connect the Base Station Place the Base Station in its planned location and align its center on the perimeter wire. In case of External Installation, the Base Station should be placed in a small shift to the right, in order to allow smooth entry of the mower to the Base Station.
Connect the green connector of the perimeter wire to the Base Station as shown below, while keeping the right polarity. Insert only two stakes into the Base Station holes as shown. Be careful not to damage irrigation pipes when hammering down the stakes.
A. Connect the Power Supply unit TIP Consider the following in order to select a proper location for the Power Supply unit: • Select a suitable location near a power outlet • Position it outside the lawn perimeter • A dry and sheltered location is preferable Power Supply unit Base Station 15 m (50 ft) Extension cable [low voltage] Connect the DC cable from the Power Supply unit to the 15 m (50 ft) extension cable. Make sure the connector is inserted the whole way up to the white mark.
Connect the Power Supply unit to a regular power outlet. Now you should see the LED indication on the Base Station blinking green (if the mower is outside, or steady green (if the mower is inside the Base Station). LED indication The Extension Cable from the Power Supply to the Base Station should be securely fastened to the ground! It should never present a tripping hazard. The Extension Cable should cross ONLY over soft surfaces. It should not cross over hard surfaces (e.g.
Ready, Set, Test Prepare your mower and give it a test drive. Congratulations! Now you are ready to give it a whirl. WHAT YOU’LL NEED: • The mower • Remaining Pegs • Remaining Base Station stakes ... A glass of champagne (or equivalent) A. Start up There are a few things to do before your mower can start. 1. Adjust the mowing height (15-60 mm/0.6-2.
Always turn the safety switch off before adjusting the cutting height! • Use the provided extender for an easier adjustment of the cutting height • We recommend starting from the highest cutting height and gradually lowering it to the desired height after a few operations TIPS 2. Switch on the Safety Switch. B. Set Basic Settings Follow the instructions on the screen for a quick initial configuration. Your mower has enough power to complete the configuration.
Using the operating panel: Right/Left arrows Settings button • • • Press the ‘Right’ or ‘Left’ arrows until your desired option is displayed. Press OK to select the value shown on the display. Press ‘Back’ (STOP) to go back or to cancel.
Set Main Zone Area: Scroll to select an approximate area (EU-m2/US-ft2) for the Main Zone, where the Base Station is installed. If an additional zone (Sub-Zone or Separated Zone) exists, do not include it in main zone’s area (it will be set separately). TIPS To restart the One-Time Setup process press and hold STOP + Settings + Left arrow together for more than 4 seconds. This will invoke Factory Defaults (out-of-the-box settings). C.
The mower will drive to the Base Station and enter it. Next, it will drive out and wait in front of the Base Station and display U002 (“Peg Base”). Insert the remaining two stakes into the Base Station. Press OK. • If the E3 (“No wire signal”) message is displayed, check that the Power Supply, extension cable and Base Station wires are all connected properly. Check for possible Perimeter Wire cuts.
D. Test Wire Position When you see the message U003 (“Test wire position”), it means your mower is ready to test the Perimeter Wire installation. Press OK. The mower will start driving. Walk alongside it as it tours the perimeter. At the end of a successful tour, the mower will enter the Base Station and the setup process will be completed. If the UO52 (“Adjust wire”) message is displayed and the mower stops and drives backwards, move the wire slightly inward and press OK to continue the wire test.
TIPS (Not applicable to models for lawns under 800 m2 / 8600 ft2) • When the mower completes its operation, it drives to the Base Station at a dynamic offset from the Perimeter Wire (“Near Wire Follow” mode). This is in order to prevent wheel tracks along the same path. • After completing the Wire Position Test, it is recommended to test the mower in Near Wire Follow mode to make sure it works smoothly. • Press ‘Settings’ for more than 3 seconds and use menu P006 to initiate the test.
E. Finish Installing the Perimeter Wire Insert the remaining pegs along the Perimeter Wire, approx. 1 m (3.3 ft) apart. Hammer the extension cable into the ground so it’s not a tripping hazard. F. Charge your mower Place your mower on the Base Station and let it fully charge before its first mow (up to 24 hours). Once it is fully charged, it willl depart automatically according to its mowing schedule.
Adding Sub Zones If your lawn has additional zones and they are connected to your main zone by a narrow passage (we call such zones “Sub Zones”), you need to tell your mower how to get to these zones. To do this, press “Settings” on mower’s panel for more than 3 seconds. Scroll to get to menu P022. The table below describes how to use this menu to program a Sub Zone. Menu P022 50 Setting Description Add Sub-Zone • Upon entering the menu A1/A2/A3/A4 is displayed.
Are there any Separated Zones? For lawns that have completely noncontiguous Separated Zones, the area size of these zones needs to be set separately. To do this, press “Settings” on the mower’s panel for more than 3 seconds. Scroll to get to the menu P014. The table below describes how to use this menu to program a Separated Zone: Screen P014 Setting Description Add Separated Zone • Enables to add of a Separated Zone. • L2 is displayed for Separated Zone A – press OK.
Well Done! Now relax, and let your mower do the work.
Knowing your mower Menu structure Automatic operation Manual operation Features - how to Periodic maintenance Troubleshooting FAQs
Knowing your mower In order to fully enjoy your mower, learn about its different parts and messages. Understanding how it works and “interacts” will lead to its smooth and easy operation.
Mowing Deck Blade Mowing Height Adjustment Knob Carrying Handle External Charging Connector Safety Switch 55
Operating Panel & Display User Messages/ Clock/Next Departure Time Days of the week Battery and Charging indicator: Red lit constantly Low Battery Green blinking Charging Mower is in the Base Station indicator Day and Time setting indicator Green lit constantly Fully Charged Inactive Mowing Rain Hours Sensor Time setting indicator setting indicator Mow without Edging/ Right arrow for scrolling Mow with Edging/Left arrow for scrolling Settings button Home button STOP/ Back Button 56 Area setting ind
Base Station LED indication LED indication Indication Meaning Steady green Perimeter wire signal is OK; the mower is inside the base Blinking green Perimeter wire signal is OK; the mower is outside the base Blinking red fast Perimeter wire is damaged or disconnected Blinking red slow Poor perimeter wire connection or the wire is too long Steady red Faulty power supply 57
Menu structure For the full description of all menu items, please refer to our online Help Center. Basic Settings The Basic Settings are the most frequently used menu options. Each one of the Basic Settings has a dedicated icon on the mower’s panel. Press the “Settings” button. Every press on the “Settings” button will move between the following 4 menu options: Day and Time Set current Time and week Day. Update it every time the mower is switched on. Mowing Hours Add extra mowing time.
Advanced Settings The Advanced Settings are additional menu options that are not changed very often. Press Settings for 3 seconds P001 is displayed 3 second Use the arrow to scroll Press OK to select the desired setting Setting Description P001 Mowing Frequency Select a higher value for more frequent mowing. See section 3 below. P002 Islands On/Off Escape perimeter islands when searching for the base.
Setting Description P004* Max Near-Wire Follow Distance Maximal allowed distance from the edge, when P003 is On. P005* Min Near-Wire Follow Distance Minimal allowed distance from the edge, when P003 is On. P006* Near Wire Follow Test Test the mower at the max distance set in P004. P007 Rain Sensor On/Off Automatically halt operation in rainy weather. P008 Rain Sensor Sensitivity Set higher value for higher sensitivity to rain. P009 Edging On/Off Enable/disable automatic edge-mowing.
Setting Description P017 Mobile Communication System Enable GSM module accessory (if installed). P018 Statistics On/Off Send operating statistics for diagnostics. P019 Bluetooth Remote Control Pairing Pair Remote Control accessory with your mower. P020 Last Termination Event Enable special debug mode (by a Service Station). P021 Program On/Off Enable/Disable automatic operation by zone. See section 4 further. P022 Add Sub-Zone Start the process of adding a sub-zone.
Automatic operation Learn how to configure automatic operation and manually bypass/override it when needed.
Tell the mower how often to mow Mowing Frequency* controls the periodicity of mowing cycles. The higher the frequency, the more frequently your lawn will be mowed and vice versa. Press Settings for 3 second. P001 will be displayed. 3 second Press OK to get in Use the arrows to select the desired mowing frequency: 01 – LOW (one mowing cycle per week) 02 - MEDIUM (two mowing cycles per week) 03 - HIGH (the lawn is mowed daily) Press OK to confirm.
When you need extra mowing time If the mowing results are not satisfactory, the Mowing Hours setting allows adjusting (by percentage) the mowing time allocated for your lawn size. Press Settings twice until the Mowing Hours indication is lit. X2 Use the scrolling arrows to adjust the allocated mowing time (in %) and press OK to confirm. The default value of this setting is 0100 (100%); it can be changed from 0050 (50%) to 0150 (150%).
To set specific “mowing free” days and hours You can set specific days or specific hours during a day, when you don’t want the mower to work on your lawn. For example, during weekends or during hours, when the children usually play in the lawn. To set such “mowing free” times, press Settings three times. Until the Inactive Day(s) will constantly lit. X3 Press OK. Press the RIGHT or LEFT arrows to scroll to the days you want to set as ‘Inactive’.
Scroll through all the days to the right, until the ‘Inactive Hours’ will start blinking. Set the time, at which the Inactive Hours start and press OK. Set the time at which the Inactive Hours end and press OK. Plan mowing times for safety. Always make sure that the mower is set to work when the lawn is vacant. In addition, always set “mowing-free” times when people (especially children) or pets may be found in vicinity.
Pause automatic operation for a specific zone If you wish to pause automatic operation in a particular zone of your lawn, you may do so via the Program On/Off menu. Press Settings for 3 seconds. P001 will be displayed. 3 second Use the arrows to scroll to menu P021. Press OK. Use the arrows to scroll to the desired zone: L1 – Main Zone A1 – Sub-Zone 1 A2 – Sub-Zone 2 A3 – Sub-Zone 3 ALL – Entire lawn Press OK to select Toggle between ON/OFF. Press OK to confirm.
Manual operation Manual Operation is used when you want to start a mowing operation regardless of the mowing schedule. Press any button to show the display. If the battery is fully charged, the start time of the next operation is displayed, otherwise the current day and time are displayed. Operation Mode Mowing with Edge Press the LEFT arrow once. Mowing without Edge Press the RIGHT arrow once. Child Lock is Off Press the LEFT arrow, then press OK. Press the RIGHT arrow, then press OK.
Features how to Adjust the cutting height (15-60 mm/0.6-2.4“) of the mower by turning the cutting height adjustment knob: • • • To raise the cutting height, turn clockwise. To lower the cutting height, turn anticlockwise The cutting height is displayed at the side of the mower.
Child Lock If you wish to prevent accidental press by children of the operating buttons on your mower, you may do so via the Child Lock On/Off menu. Press Settings for 3 seconds. P001 will be displayed. 3 second Use the arrows to scroll to menu P010. Press OK. Toggle between ON/OFF. Press OK to confirm. TIP 70 If the Child Lock is set to ‘On’, to operate the mower, first press one of the operating mode buttons and then press OK to confirm.
Anti-Theft feature The Anti-Theft feature sets off an alarm in the event of unintended removal of the mower from its designated area. By default, Anti-Theft is turned Off. To turn Anti-Theft On for the first time: Press ‘Settings for 3 seconds. P001 will be displayed. 3 second Use the arrows to scroll to menu P011. Press OK. Select ON. Press OK to confirm. Choose a PIN code of 4 digits.
TIP • Select a number you can remember. Write it down in the dedicated place at the end of this manual. • The Anti-Theft system will automatically lock the mower, if there is no user activity (button pressing or mobile app’s connection) for 30 minutes. • When the Anti-Theft system is activated, 0000 will be displayed. Enter your 4-digit code to deactivate the Anti-Theft feature. • If the code is not entered, then the message changes to U062 (“Alarm will soon be activated”).
Periodic maintenance WARNING Severe injury and damage hazard! Always turn the Safety Switch off before lifting the mower. The blade is very sharp. It can cause severe cuts or lacerations. Always wear heavy work gloves when working with or around the blades. NEVER use a damaged or broken blade. NEVER sharpen the blade manually. Once a month: • • • Inspect the underside of the mower. Clean if necessary.
Troubleshooting Message Displayed Probable Cause / Event Corrective Action E1 “Stuck In Place” The mower got stuck in Check the ground for holes or place. It cannot continue indentations. Fill it with some earth. driving. Check if the Perimeter Wire is not too close to the edge. Move the wire towards the inner side of the lawn. E2 “Cross Outside” The Perimeter Wire is too close to the edge. Move the wire towards the inner side of the lawn.
Message Displayed Probable Cause / Event / Meaning Corrective Action E8 “Decrease Inactive Time” Too many Inactive Days and/or Hours have been set for your lawn area. Decrease the number of Inactive Days and/or the number of Inactive Hours. Mowing Frequency is too high for current settings of Inactive Time. Decrease Mowing Frequency. See “Tell your mower how often to mow”. Area setting is too high for current settings of Inactive Time. Decrease area setting.
Frequently asked questions Mower does not dock properly and sometimes misses Base Station’s contacts The entrance to the Base Station is not flat. Fill some ground to flatten the lawn around the Base Station to allow smooth entrance. Make sure the Perimeter Wire is straight and centered or shifted 4-5 cm to the left in case of External Installation all the way under the Base Station. Clean the Front Wheel and make sure it rotates freely on its axis.
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