User Guide See how to install Original Operating Instructions Robotic Mower RX20 Pro, RX20u, RX12u EN
1/ Learn Your Lawn I’m Robomow. Nice to meet you. Your safety is important to us Please review this Manual carefully for all safety warnings and take extra caution to keep both children and pets off the lawn when Robomow is in operation.
Safety first..................... Installation................... Quick reference..............
Safety first IMPORTANT! READ CAREFULLY BEFORE USE KEEP FOR FUTURE REFERENCE Warning decal definitions Safety warnings & precautions Safety features Do not allow children to use or operate the mower. Children must be supervised at all times.
Warning decal definitions 1 2 3 4 5 6 7 1. This is a dangerous power tool. Exercise care when operating and follow all safety instructions and warnings. 2. Read the Safety Manual carefully before operating your mower. 3. Be careful of thrown objects during operation. 4. Keep a safe distance from the mower while it is operating. Keep people, especially children, pets and bystanders away from the area where the mower is operating. 5. CAUTION - Do not touch rotating blade.
Safety warnings & precautions A. Before you begin 1. Read this Safety Manual carefully before operating the mower to become familiar with its controls and proper use. 2. Never allow children, persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge or people unfamiliar with these instructions to use the machine. Local regulations may restrict the age of the operator. 3. You are responsible for accidents or for harm to other people or their property. 4.
C. Operation IMPORTANT SAFETY WARNING! Do not leave the mower to operate unattended if you know that there are pets, children or people in the vicinity. Never mow while people (especially children) or pets are nearby. 1. Do not operate the mower if any safety feature or any part is damaged, worn or inoperable. 2. Keep hands and feet away from the cutting blade and other moving parts. 3. Always switch the mower off before lifting it or planning to operate any adjustments. 4.
D. Transportation Within the working area: 1. Press the STOP button to stop the mower. 2. Switch the mower off, and carry it by its carrying handle as shown in the picture to the right. Over long distances: When transporting your mower over long distances, make sure it is switched off. IMPORTANT! It is recommended to keep the original packaging for shipping purposes.
E. Using the remote control (manual mowing) 1. Mow only in daylight or in good artificial light, and avoid operating on wet grass. 2. Do not operate the mower barefoot or wearing open sandals. Always wear substantial footwear and long trousers; always make sure of your footing on slopes. 3. Use extreme caution when reversing the direction of the mower towards you. 4. Always switch on the motor according to the instructions while standing away from the blade. 5.
G. Maintenance and special instructions 1. Always switch the mower off and remove the Disabling Device before clearing blockage/ checking/cleaning/working on it, or after striking a foreign object to inspect the machine for damage. Never attempt to service or adjust the mower while it is in operation. 2. In case of abnormal vibrations, stop the mower, switch it off and check for any damage of the blade. Replace a worn or damaged blade (Part No. MRK9100A/MRK9100W) to preserve balance.
H. Product end of use 1. The mower and its accessories should be collected separately at the end of their life to prevent waste electrical and electronic equipment from ending up in landfill sites, and to protect and improve the quality of the environment. 2. Do not dispose of the mower or any other of its parts (including the Power Supply and Base Station) as unsorted municipal waste – they should be collected separately. 3.
Safety features WARNING! Your mower is equipped with numerous built-in safety features. However, the mower is a hazardous device with a sharp blade, which can cause major injury to anyone who comes in contact with it. Therefore, it is absolutely forbidden to be on the lawn while the mower is working. Alternatively, halt the mower’s operation when people (especially children) or pets are to stay or play on the lawn. A.
D. Tilt Sensor If the mower is tilted up towards a vertical position, the blade will stop immediately. E. Obstruction Sensor Your mower detects interfering obstacles in its way during operation. When the mower collides with an obstacle, it will stop the rotation of the blade immediately, will stop movement in that direction and reverse itself away from the obstacle. F. Emergency Stop Button Pressing the STOP button at any time during operation will stop the mower and the blade immediately. G.
Let’s get started. Can’t wait to mow your lawn.
Installation Congratulations on purchasing your new mower! Your new mower will move randomly within its working area, as defined by the Perimeter Wire. This kind of random movement provides the perfect cut and ensures complete coverage of your lawn. At the end of each mowing ride, your mower will follow the Perimeter Wire and automatically return to the Base Station for charging. After a quick and simple installation, you will be ready to enjoy your free time while your new friend looks after your lawn.
So where are we heading? Correct installation of your mower will ensure maximum results. This is what it takes to prepare it to do a perfect job for you.
This is what you find in the box The product Base Station Your new Robotic Mower This is where the mower recharges Wire Pegs* Perimeter Wire with a plot connector* For securing the wire to the ground (*) Not provided with Pro models Marks the working area for your mower (*) Not provided with Pro models Base Station Head Power Supply Generates Perimeter Wire signal With 10 m / 33 ft extension cable 15
Base Station Stakes (x4) For affixing the Base Station to the ground Wire Connectors For splicing the Perimeter Wire in case of a cut USER GUIDE User Guide Plot Connectors For connecting the Perimeter Wire to the Base Station RoboRuler For measuring the Perimeter Wire’s distance from the lawn’s edge 16 RoboTool For blades replacement and servicing. IMPORTANT! Keep this tool for future use. Ready? Let’s begin...
Get started Choosing the Base Station location The Base Station is where your mower recharges, and where the Perimeter Wire starts and ends. Follow these simple guidelines to find a proper location for your Base Station Rule #1: Up to 10 meters / 33 feet away from a power outlet Base Station Max 10 m / 33 ft Rule #2: A min. of 1 meter / 3.
Rule #4: A minimum of 1 meter / 3.3 feet from a sprinkler head to avoid damaging the mower’s internal components Min 1 m / 3.3 ft Watch the proper direction of the Base Station relative to the lawn’s edge TIP The Base Station will be installed at a later stage, after the Perimeter Wire is in place.
Lay the wire Lay the Perimeter Wire (“virtual boundary”), which defines the working area for the mower. TIPS WHAT YOU’LL NEED • Have mower’s package nearby. • Before you start wiring, use your old mower to cut your grass to the height no more than 6 cm (2.5”) one last time. This will make inserting pegs easier and help ensure the mower doesn’t cut the wire. Hammer Combination pliers Cutter A.
II III IV Min 1.2m (4ft) 20 If the edge is relatively flat, lay the wire at RoboRuler distance II from it. If the edge is a drop, use distance III of the RoboRuler. When the edge is a wall, use distance IV of the RoboRuler. Keep a minimum of 1.2 m (4 ft) if the edge of the lawn borders water.
B. Make a good start • • Pull out the wire end marked “A” from the Perimeter Wire spool Leave a tail of approx.
SLOPES TIP Slopes along the edge To ensure your mower doesn’t slip off the lawn, especially when the grass is wet, the Perimeter Wire must exclude a slope along the edge of your lawn with an incline of over 10% that is, 10 cm rise per 1 m [4 in rise per 3 ft]. Less than 10% More than 10% Max 15% Slopes within the lawn Your mower can mow areas within the lawn with a slope of up to 15% [15 cm rise per 1 m/0.5 ft rise per 3 ft]. Well done! This was the most complex part of the wire installation.
C. Keep laying the wire Start unwinding the wire counter clockwise around the lawn starting at the Base Station’s location. Lay the Perimeter Wire loosely along the perimeter as you walk along the lawn’s edge. • The Perimeter Wire is secured to the ground by the pegs supplied with the product. • Pull the wire tight while hammering the pegs to their final depth in the ground. • Take care not to damage irrigation pipes. • Place the pegs every few tens of centimeters.
D. Protect obstacles Hard obstacles Obstacles that are vertical, rigid and higher than 15 cm (6 in), such as trees or telephone poles, do not need to be protected by the Perimeter Wire. The mower will bump into them and turn away. Soft obstacles Objects such as flower beds, ponds, or small trees must be protected by setting Perimeter Islands. Set the Perimeter Wire CLOCKWISE around the obstacle, otherwise the mower will drive into the Perimeter Island or won’t be able to mow the area around it properly.
F.
• Put one of the provided plot connectors on the second wire end • Use pliers to press the connector and a cutter to cut off the remaining wire • Make both wire end the same length a b • Do not leave or create wire wraps 26 c
3 Set base • Place the Base Station in its planned location • Properly align the center of the Base Station with the Perimeter Wire • Fix the base to the ground with the 4 supplied metal stakes Be careful not to damage irrigtion pipes when hammering down the stakes.
Power up 1. Connect the wire tail marked A to the A terminal and the other tail to the B terminal of the Base Station head. 2. Connect the power supply connector to the Base Station head as well. 3. Note the markings for placing the Base Station Head.
4. Place the head on the Base Station and align it with the markings as shown in the picture below. 5. Slide the head all the way through. Pay attention to the sliders and a dedicated slot for threading the wires.
TIP If for some reason you need to remove the base station head, you can do so by lifting the lever (A) and pushing it towards the inside of the base. 6. Plug in the power supply into a socket. Take the power cord out of the mowing area (to prevent the mower from damaging it) and secure the cord firmly to the ground (so that it does not become a tripping hazard).
GO! • Place your mower in the center of your lawn • Press GO for 2 seconds to switch it on • Now press the STOP / once to send the mower to the Base Station. 2 sec • The mower will start driving towards the edge of the lawn to locate the Perimeter Wire. Once on it, the mower will follow the wire to reach the Base Station and park there for charging. Operating your mower is super easy! For basic commands and troubleshooting, please refer to the “Quick Reference” part.
Well Done! Now relax, and let your mower do the work.
Quick reference Knowing your mower Single-button operation Additional options with the mobile app Taking care of your mower Troubleshooting FAQs 33
Knowing your mower In order to fully enjoy your mower, learn about its different parts and messages. Understanding how it works and interacts will lead to smooth and easy operation.
Bottom view Floating mowing deck Mowing blade Rugged drive wheels Glider surface 35
Operating panel STOP / Home button Lock indication: Steady orange: child protection is active Blinking orange: theft protection is active Battery indication: Blinking green: mower is charging in the base Steady green: the battery is fully charged Blinking red: the battery is almost empty, recharging will soon be required Steady red: the battery is low and needs to be recharged to resume operation ON-OFF indication: Steady green: mower is switched on / mower is in operation Blinking green: mower is retur
Base Station Base Station head Charging pins Rear slot and opening for head’s removal Base Station Indication: Steady green: perimeter wire signal is OK; the mower is inside the base Blinking green: perimeter wire signal is OK; the mower is outside the base Blinking red fast: perimeter wire is damaged or disconnected Blinking red slow: poor perimeter wire connection or the wire is too long Steady red: faulty power supply 37
Single-button operation Before anything else IMPORTANT SAFETY WARNING! Do not leave the mower to operate unattended if you know that there are pets, children or people in the vicinity. Never mow while people (especially children) or pets are nearby. • Clean the lawn from stones, fallen branches or other foreign objects before using the mower. • Set the mowing height to the desired level.
Powering up To power up your mower, press and hold the GO button for 2 seconds until the ON/OFF indication is lit. When you need to switch it off, simply press and hold GO button for 2 seconds, until the ON/OFF indication goes off. Note: If the theft protection is enabled(not applicable to models for lawns under 200 m2 / 2150 ft2), you will need to unlock your mower via the mobile app before you can switch it off.
Starting a mowing operation Starting a mowing operation is super easy! If you wish to start a regular mowing operation (up to 2 hours of continuous mowing), all you need to do is to press the GO button once. X1 If the regular mowing duration is too long for your lawn, you can initiate a short mowing operation (of up to 60 minutes) by pressing the GO button twice. When child protection is enabled, a special combination of keys is required to start a mowing operation.
Stopping an operation To stop any current operation, press the STOP / button. Sending the mower to its base To send the mower to its base, simply press the STOP / button when the mower is inside the lawn. If child protection is enabled, see the “Starting mowing operation” section above to temporarily unlock it. Then press STOP / button to send the mower to its base. The child protection will relock automatically.
Additional options with the mobile app (not applicable to models for lawns under 200 m2 / 2150 ft2) Your mower is a smart connected product. It comes with a built-in Bluetooth LE (Low Energy) device that enables you to control your mower from your smartphone. A free complementary mobile app will allow you to experience your mower in a whole different way! You can download the app from Google Play Store (Android) or from Apple AppStore (iOS).
Taking care of your mower Periodic maintenance WARNING Severe injury and damage hazard! Always switch the mower off before lifting it. The blade is very sharp. It can cause severe cuts or lacerations. Always wear heavy work gloves when working with or around the blade. NEVER use a damaged or broken blade. NEVER sharpen the blade manually. Once a month: • • • Inspect the underside of the mower. Clean if necessary.
Operating the Disabling Device • The Disabling Device prevents the operation of your mower when it is removed. • If the Disabling Device is pulled out, the current operation will be immediately halted, the Lock indication will blink three times and the ON/OFF LED will switch off. • If any button on mower’s operating panel is pressed, the Lock indication will blink three times to indicate that the Disabling Device is missing.
2.Remove the Disabling Device. Lift Pull 3. Put on heavy-duty gloves, and place RoboTool over the blade so that it covers the whole blade. 4.Use the provided Allen tool (comes with a replacing blade) to unscrew the screws while holding the blade with the RoboTool. 5. Replace the blade with a new one (Part No.MRK9100A/MRK9100W). 6. Make sure to close both screws tightly.
Winter storage The mower • Charge the mower fully in its base • Switch it off by pressing the GO button for 2 seconds • Store in dry indoor conditions at ambient temperatures above 0˚C. Base Station • No winter storage is required for a Base Station. It can be left on the lawn during the winter period. • It is recommended to disconnect the Power Supply from the mains during the winter storage period.
Battery replacement 1. 2. 3. 4. 5. 6. 7. 8. Make sure the mower is not in the Base Station. Power the mower off by pressing GO button for 2 seconds. Remove the Disabling Device. Ensure that only a replacement battery of the right type (Part No. MRK9101A) is used. Warning! Do not use a non-rechargeable battery. For the orientation of the battery with regard to polarity and the method of replacement, refer to the instructions supplied with the replacing battery or to our online Help Center.
Troubleshooting Simple troubleshooting steps In case of a fault, the On/Off indication on mower’s panel will light up in red. Press any button to check for an optional sound indication for the fault. The table below will guide you to the corresponding action to take. No. of ON-OFF Meaning beeps indication • Blinking red Corrective action Mower crossed • Check that the Perimeter Wire is outside / mower not too close to the edge or not on is stuck in place / a sloped area.
No. of ON-OFF Meaning beeps indication Corrective action None • Confirm power supply is plugged into the power outlet. Blinking red No power supply / (two LEDs) charging problem • Confirm a good connection of the power supply to the Base Station. • Clean the charging pins. None Steady red Other faults • Check in the mobile app* or call the service. (*) All faults and corresponding corrective actions are communicated and described in the app as well.
Special indications Indication Meaning Periodic beeps + ON/OFF LED is red The mower has been lifted or tilted up. Error sound + Battery LED blinks red two Mowing attempt while the battery is low. times Need to recharge battery first. Error sound + Lock LED blinks two times Mowing attempt while child protection is enabled. Press the GO and STOP buttons together to temporary release the child protection. Now press GO once or twice to start mowing.
Frequently Asked Questions Mower does not dock properly and sometimes misses Base Station’s contacts The entrance to the Base Station is not flat. Fill some ground to flatten the lawn around the Base Station to allow smooth entrance. Make sure the Perimeter Wire is laid according to the installation instructions on the supplied installation template. Make sure that the Base Station is placed on a relatively level ground. Poor mowing quality The blade may be dull. Remove the Disabling Device.
Mower operates at wrong times (not applicable to models for lawns under 200 m2 / 2150 ft2) Verify that the time on the mower is set correctly. The mower’s time is automatically synchronized when it connects with a mobile device. Mower bumps in a rigid lawn’s border too frequently Move the Perimeter Wire to be at a distance of 45 cm /18” from any rigid border (like a fence) at the lawn’s edge. The mower is very noisy The blade may be damaged or unbalanced.
Appendix A Additional installation options 1. Internal corner installation. Refer to our online Help Center for additional information. 2. External corner installation. Refer to our online Help Center for additional information.
Requires configurin g startin g points via the app Appendix B Secondary areas (n ot ap p lic ab le fo r m od el s un d er 20 0 2 m / 2 15 0 ft 2 ) Connected secondary areas If your lawn has additional areas connected with a passage and the mower is able to drive through it, then you should bear in mind the following rules: • The minimal distance between the wires in such passage should be 15 cm / 6” • The minimal width of such passage should be 57 cm / 22” Min 15 cm Min 57 cm Separated secondary areas
Appendix C Operating basics What to do How to do it Switch ON/OFF Hold for 2 seconds Start regular mowing operation (up to 2 hours) Press once Start short mowing opration (60 min) Press twice Send the mower to the Base Station Press when idle Common indications: Blinking green: The mower is charging in the Base Station. Green Blinking red: There is a fault; go to the“Troubleshooting” section of this guide or connect with the mobile app for more information.
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