Operation Manual

52
Frequently
Asked Questions
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questions?
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Mower does not dock properly and sometimes misses Base
Station’s contacts
The entrance to the Base Station is not flat. Fill some ground
to flatten the lawn around the Base Station to allow smooth
entrance. Make sure the Perimeter Wire is laid according to the
installation instructions on the supplied installation template.
Make sure that the Base Station is placed on a relatively level
ground.
Poor mowing quality
The blade may be dull. Remove the Disabling Device. Put on
heavy-duty gloves and inspect the blade. Replace if needed.
Avoid mowing wet grass. For the best cut, operate Robomow
when the grass is dry. It is recommended not to mow in the
early morning hours.
Patchy and uneven mowing
Current mowing times are not enough. Increase the time your
Robomow runs on the lawn. Define additional starting points
(RX20u / RX20 Pro models only) for a more uniform coverage.
Mower does not depart from base for a long time (RX20u /
RX20 Pro models only)
Tap and hold the grey Home button in the app for 3 seconds
while the mower is in the Base Station. The non-depart reason
will be displayed.