Roborock S4 Max Robot Vacuum Cleaner User Manual Read this user manual carefully before using this product and store it properly for future reference.
Safety Information IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE), Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. WARNING To reduce the risk of fire, electric shock, or injury: • Do not use outdoors or on wet surfaces. • Do not allow to be used as a toy.
Safety Information • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. • Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present. • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. • Do not use without dust bag. • Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance.
Safety Information • Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion. • Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Safety Information SAVE THESE INSTRUCTIONS Household use only. IMPORTANTES MESURES DE S CURIT L’utilisation d’un appareil électrique demande certaines précautions: LIRE TOUTES LES INSTRUCTIONS AVANT DE FAIRE FONCTIONNER (CETAPPAREIL), Le non-respect des mises en garde et des instructions peut causer des chocs électriques, des incendies et/ou des blessures graves. AVERTISSEMENT • Pour réduire les risques d’incendie, de choc électrique ou de blessure: • Ne pas exposer à la pluie, Ranger à l’intérieur.
Safety Information poignée, le coincer dans l’embrasure d’une porte ou l’appuyer contre des arêtes vives ou des coins. Ne pas faire rouler l’appareil sur le cordon. • Garder le cordonà l’écart des surfaces chaudes. Ne pas débrancher en tyrant sur le cordon. Tirer plutt la fiche.Ne pas manipuler le chargeur, y compris la prise du chargeur, et les bornes du chargeur avec les mains mouillées. • N’insérer aucun objet dans les ouvertures. Ne pas utiliser l’appareil lorsqu’une ouverture est bloquée.
Safety Information l’appareil. Ces mesures de sécurité ont pour but d’éviter une mise en marche accidentelle de l’appareil. • Utiliser uniquement les batteries recommandées pour l’appareil. L’utilisation d’autres types de batteries peut présenter un risque de blessure ou d’incendie.
Safety Information instructions d’utilisation et d’entretien. • Éloigner les cordons d’autres appareils de la zone à nettoyer. • Ne pas utiliser l’aspirateur dans une pièce où un nourrisson ou un enfant dort. • Ne pas utiliser l’aspirateur dans un endroit où il ya des bougies allumées ou des objets fragiles sur le plancher à nettoyer. • Ne pas utiliser l’aspirateur dans une pièce où il ya des bougies allumées sur les meubles que l’aspirateur peut heurter ou se cogner accidentellement.
FCC IC Statement Compliance Information Product Name Robotic Vacuum Cleaner with Dock Charger Produce Model Robotic Vacuum Cleaner Model: roborock S4 Max Dock Charger Model: CDZ11RR or CDZ12RR Compliance Statement This device complies with part 15 of the FCC Rules. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s).
FCC IC Statement Warning Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
FCC IC Statement connected. —Consult the dealer or an experienced radio/TV technician for help. MPE Requirements To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. L’antenne installée doit être située de facon à ce que la population ne puissey être exposée à une distance de moin de 20 cm.
Holiday Energy Saving Function When the robot is docked, press and hold "Recharge" for 10 seconds or until you hear an alert sound. This will activate Holiday mode. In this mode the robot will switch to Low Power mode to minimize power consumption. This includes a dimming of the LED indicator,and the stopping of all non-charging related functions including cleaning, remote control over WiFi, and more. To deactivate Holiday mode, press and hold "Recharge" for 10 seconds until the LED indicator brightens.
Battery and Charging • Keep the dock charger away from heat (such as heating plates). • Do not wipe or clean the charging contact with a piece of wet cloth or wet hands. • Make sure the cleaner is powered off in shipment and original packaging is advised. • If left unused for a long period, please store the cleaner in a cool and dry place after having it fully charged and switched off, charge it at least every three months to avoid the battery being over discharged.
Product Introduction Robot On/Off • Press to start cleaning • Press and hold to power on or off Power indicator • White: Battery level ≥ 20% • Red: Battery level < 20% • Flashing slowly: Charging or starting up • Flashing red: Error Dock/Spot Clean • Press to return to the dock • Press and hold to spot clean Note: Press any button to pause cleaning, returning to dock, or spot cleaning.
Product Introduction Parts list Charging dock Power cable 14
Product Introduction Dustbin Robot WiFi indicator light • Off: WiFi disabled • Slow flashing: Waiting for connection • Fast flashing: Connecting • Steady: WiFi connected Cover latch Dustbin latch System reset Air filter Air vent Main brush cleaning tool Speaker 15
Product Introduction Robot and sensors Wall sensor Recharge sensor Cliff sensor Bumper Omnidirectional wheel Charging contact Laser distance sensor Side brush Main wheels Main brush Vertical Bumper Main brush cover latch 16
Product Introduction Charging dock Charging dock power indicator Locator beacon Power socket Charging contact Charging contact 17
Installation Important Information 1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot. 2. If using this robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.
Installation Using the robot 1. Place the charging dock against the wall on a flat surface and plug it into the mains power. Double-sided tape Note: • Use of the double-sided tape to secure the charging dock is optional. • When necessary, remove the double-sided tape slowly to reduce residue glue. More than 0.5m (1.6ft) More than 1.5m (4.9ft) 3. Power on and charge. Press and hold the button to turn on the robot.
Installation Connect to the app ③ Add device Open the app and tap "+" in the top right corner, then follow the instructions in-app. Once your robot has been added, it will be found in a list on the homepage. 4. Connect to the app. (recommended) ① Download the Roborock app Note: • Due to ongoing app development, the actual process may differ slightly from the above description. Always follow the instructions given in the app. • Only 2.4GHz WiFi is supported.
Instructions for use On/off Note: • Cleaning cannot start if the battery level is too low. Allow the robot to charge before restarting cleanup. • Tidy away any cables on the ground (including the power cable of the charging dock) before cleaning to avoid losing power or damaging either the robot or the connected device. • If a cleanup finishes within 10 minutes, cleaning repeats by default.
Instructions for use Charging Note: If the robot is left connecting to the network for over an hour, its WiFi will be disabled. Reset WiFi before attempting reconnection. Auto: After cleaning, the robot will automatically return to the charging dock to recharge. button to send the robot Manual: In Pause mode, press the back to the charging dock. The power indicator will flash slowly as the robot charges. Spot Cleaning In Standby or Pause mode, press and hold the button to start spot cleaning.
Instructions for use Selective Room Cleaning Pin n Go Select specific rooms for cleaning in the app. In this mode, the robot will only clean the selected rooms. Use the app to set a destination for the robot to go to. C A Cleaning mode Use the app to choose from Quiet, Balanced, Strong, or MAX modes. The Balanced mode is the default. D Do Not Disturb (DND) mode B In DND mode, no cleanups will start, no voice alerts will play, and the power indicator will dim.
Instructions for use Virtual No-go Zone and Invisible Wall More app functions The app can be used to draw Virtual No-go Zone and Invisible Wall to keep the robot from entering the areas you define. Note: • "Map Saving Mode" must be turned on in the app to use virtual No-go Zone. • Virtual No-go Zone and Invisible Wall should only be used to customize the cleaning area. They should not be used to isolate hazards.
Routine maintenance Main brush Using the main brush cleaning tool *Clean weekly Use the main brush cleaning tool to remove any hair entangled around the main brush. 1. Turn the robot over then unlatch and remove the main brush cover. 2. Take out the main brush, remove and clean its bearings. 3. Remove the main brush cap, rotating in the unlock direction. 4. Use the supplied main brush cleaning tool to remove any entangled hair. 5. Re-install the cap and bearings following the lock direction. 6.
Routine maintenance Dustbin and filter 2. Fill the dust bin with clean water and close the cover. Gently shake the dust bin, then pour out the dirty water. *Weekly cleaning is recommended 2. Open the dust bin lid as indicated by the arrow and pour out the contents. Note: To prevent blockage, only use fresh water without cleaning liquid. Clean the washable filter *Clean every two weeks 3. Remove the filter and clean it with water. 1.
Routine maintenance Clean the washable filter Charging dock 4. Rinse repeatedly and tap the filter frame to remove as much dirt as possible. Use a soft dry cloth to clean the charging contacts of the charging dock. *Clean every two weeks *Monthly cleaning recommended Side brush *Monthly cleaning recommended 1. Turn the robot over and remove the screw holding the side brush. 2. Remove and clean the side brush. 3. Reinstall the side brush and tighten the screw. 5.
Routine maintenance Omnidirectional wheel System Reset *Clean as required If the robot does not respond when you press a button or the robot cannot be shut down, press the Reset button. The robot will then restart. 1. Turn the robot over. 2. Use a small screwdriver to pry out the axle and remove the wheel. 3. Rinse the axle and the wheel with water to remove any hair and dirt. 4. Dry and reinstall the wheel, then press it back in place.
Routine maintenance Robot sensors Firmware update *Clean monthly Update the robot using the app. Place the robot on the charging dock and ensure that the battery level is higher than 20% before updating. The power indicator will flash white quickly during a firmware update. Use a soft dry cloth to wipe and clean all sensors, including: 1. Four cliff sensors at the bottom of the robot. 2. The wall sensor on the right of the robot. 3. The charging contact on the bottom of the robot. 4.
Basic parameters Charging dock Robot Name Parameters Name Parameters Model roborock S4 Max Model CDZ11RR or CDZ12RR Dimensions 350 x 350 x 96.5mm Dimensions 151 x 130 x 98mm Battery 14.4V/5200mAh lithium battery Rated power 28W Weight Approx. 3.3kg Rated input 100-240VAC Wireless connection WiFi Smart Connect Rated output 20VDC 1.2A Rated input 20VDC 1.2A Rated frequency 50-60Hz Charging time <6h Note: The serial number is on a sticker on the underside of the robot.
Troubleshooting If an error occurs during the cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options. Error Solution Error 1: Rotate the laser head to check that it turns freely. The LDS unit is jammed. Remove any items blocking it then move the robot to a new location and restart. Error 2: Clean and lightly tap the bumper. The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed items.
Troubleshooting If an error occurs during the cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options. Error Solution Error 11: High-intensity magnetic field detected. The robot is too close to magnetic tape and cannot start.Move it to a new location and restart. Error 12: Battery level is too low. Recharge before use. Low battery. Recharge before use. Error 13: Charging error. Clean the charging contact area.
FAQs Problem Solution Unable to power on The battery level is low. Put the robot on the charging dock and charge it before use. The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F). Unable to charge If the charging dock is not receiving power, check that both ends of the power cable are properly connected. If contact is poor, clean the contact areas of the charging dock and the robot. Power is restored when the power indicator light turns on.
FAQs Problem Solution Scheduled cleaning is not working The battery level is too low. Scheduled cleaning can only begin when the battery level is above 20%. Is power always being drawn when the robot is on the charging dock? The robot will draw power while it is docked to maintain battery performance, but power consumption is extremely low. Does the robot need to be charged for at least 16 hours the first three times it is used? No. The robot can be used any time after it has been fully charged once.
Robot Vacuum Cleaner Manufacturer: Beijing Roborock Technology Co., Ltd. Product Model: roborock S4 Max Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA For more product information, visit our website: www.roborock.com For after-sales support, email our after-sales service team: US/Non-Europe Support: support@roborock.com Europe Support: support@roborock-eu.
