User Manual

Problem Possible Causes Possible Solutions
Vibration is faulty; you
cannot feel the alerts.
Vibration feature is turned off. j Check to see if the active mode setting (Normal, Vibrate, Quiet, Loud)
has vibration. See the Mode Settings: Sound, Vibration section in
the Changing Meter Settings chapter in this user’s manual.
j Check to see if the signal suspension is on and is active. Signal
suspension may need to be turned off or its settings changed. See
the Mode Settings: Signal Suspension section in the Changing
Meter Settings chapter in this user’s manual.
j Perform a meter function test. See the Meter Function Test section
in the Care and Maintenance chapter in this user’s manual. If the
meter function test indicates there is a problem with vibration,
contact ACCU‑CHEK Customer Care Service Center at
1‑800‑688‑4578.
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