User Manual
License and Warranty
109
12
Warranty
ACCU‑CHEK Aviva Connect Meter 30‑day Money‑back Guarantee for Qualifying Consumers
Roche Diagnostics oers qualifying consumers that purchase an ACCU‑CHEK Aviva Connect meter, a 30‑day
money back guarantee. If you are not fully satisfied with your ACCU‑CHEK Aviva Connect meter, contact the
ACCU‑CHEK Customer Care Service Center toll‑free at 1‑800‑858‑8072 to determine whether you qualify to
receive a full refund within 30 days of purchase. If you are covered under Medicare, Medicaid, other federal/
state programs, or private insurance you are NOT eligible for this money‑back oer. Consumers aected by
this exclusion may instead request a dierent ACCU‑CHEK meter/system. The refund will be limited to the
amount paid by you net of any rebates. You must have a copy of the dated itemized purchase receipt and
the original packaging to obtain this refund.
ACCU‑CHEK Aviva Connect Meter Limited 3‑Year Warranty
Roche Diagnostics warrants to the original purchaser of the meter that your ACCU‑CHEK Aviva Connect
meter will be free from defects in materials and workmanship for three years from the date of purchase. If,
during this 3‑year period, the meter does not work properly because of a defect in materials or
workmanship, Roche Diagnostics will replace it with a new ACCU‑CHEK Aviva Connect meter or equivalent
product free of charge. The warranty on the replacement meter will expire on the date of the original
warranty expiration or 90 days after the shipment of a replacement system, whichever period is longer. The
purchaser’s exclusive remedy with respect to the ACCU‑CHEK Aviva Connect meter shall be replacement.
This warranty does not apply to the performance of an ACCU‑CHEK Aviva Connect meter that has been
damaged by accident or has been altered, misused, tampered with, or abused in any way. Roche Diagnostics
will handle meters that show damage or abuse according to its Non‑Warranty Service Policy described on
the following page.
THE ABOVE WARRANTY IS EXCLUSIVE OF ALL OTHER WARRANTIES, AND ROCHE DIAGNOSTICS MAKES NO
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ROCHE DIAGNOSTICS BE
LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN ANY WAY CONNECTED WITH THE PURCHASE OR
OPERATION OF THE METER OR ITS PARTS. NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IF ANY IS IMPLIED FROM THE SALE OF THE METER, SHALL EXTEND FOR A LONGER
DURATION THAN THREE YEARS FROM THE DATE OF PURCHASE.
Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental
or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives
you specific legal rights, which vary from state to state.
Chapter 12: License and Warranty
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