User Manual

Table Of Contents
Troubleshooting • 9
157
Errors and unusual behavior
without error messages
Some conditions may arise that have no associated error
or status message.
Message Description
No message or unusual behavior
Meter display does not power on Wait 10 seconds and try powering on the meter
again.
Check that the meter has power (see “Installing the
battery pack” starting on page 38)
Is the battery pack properly installed in the meter?
Does the meter power on when connecting the
external power adapter?
Does the battery pack charge properly?
Meter displays an unexpected result Refer to the package insert for the test strips.
Automatic shutdown
The meter powers off after a configurable time without
activity (e.g., pressing a key, touching the screen) to con-
serve energy. Reactivate the meter/screen as described
in the following:
Shutdown after time specified by
system administrator (default is
5 minutes, configurable by system
administrator)
Press .