User manual
4140
Error Messages
You may see the following error messages while using the
CoaguChek XS Meter. If you see an error message, first try to
correct the problem using the solution described below. If the
problem persists, call Roche Diagnostics Technical Service Center
at 1-800-428-4674, 24 hours a day, 7 days a week.
Error: Test Strip
A test strip was already
inserted when the meter was
turned on. If you did not
remove the test strip after the
last test, you will see this error.
This error could also occur if
the meter timed out after you
inserted the test strip.
The test strip is unusable.
The test strip is not a
CoaguChek XS PT test strip.
Solution:
Remove the test strip. Then
repeat the test with a new
CoaguChek XS PT test strip.
Error: Meter Temperature
The meter is too cold or too
warm to measure correctly.
Solution:
Turn the meter off and allow it
to stand for about 30 minutes
at room temperature (between
65°F and 90°F).
Error: Battery
The battery level is too low.
Solution:
Replace the batteries. See
the Batteries section of
this manual.