Installation Instructions Owner manual

Publication 1766-IN001C-EN-P - October 2009 PN 953203-13(04)

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At

http://support.rockwellautomation.com

, you can find technical manuals, a knowledge base of FAQs,

technical and application notes, sample code and links to software service packs, and a MySupport feature

that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration and troubleshooting, we

offer TechConnect support programs. For more information, contact your local distributor or Rockwell

Automation representative, or visit http://support.rockwellautomation.com

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of installation, please

review the information that's contained in this manual. You can also contact a special Customer Support

number for initial help in getting your module up and running:

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from

the manufacturing facility. However, if your product is not functioning and needs to be returned, follow

these procedures.

Allen-Bradley, Rockwell Automation, MicroLogix, and TechConnect are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States 1.440.646.3434 Monday – Friday, 8am – 5pm EST

Outside United States Please contact your local Rockwell Automation representative for any technical

support issues.

United States Contact your distributor. You must provide a Customer Support case number (see

phone number above to obtain one) to your distributor in order to complete the return

process.

Outside United States Please contact your local Rockwell Automation representative for return procedure.