User manual

AC Adjustable Frequency Drives
Technical Services and Support
153
Rockwell Automation is committed to maintaining and supporting
your Allen-Bradley drives and installations. This commitment
includes support for active products, support for products that are
no longer manufactured and consultation for high performance
drive applications. Our Technical Support Center has
knowledgeable and experienced specialists who have the
expertise, equipment and documentation to answer your product
questions accurately and efficiently. To help minimize the expense
of production downtime, our call center provides technical
assistance weekdays from 7:00 a.m. to 6:00 p.m. CST. For
technical support 24 hours a day, 7 days a week, a TechConnect™
support agreement can be purchased which ensures after hours
assistance. For more information on Rockwell Automation's
Technical Support offering for Drives, please visit:
http://www.ab.com/support/abdrives/.
Active/Inactive Product Support
All current drive products receive support at no charge.