User Manual Manual

Publication 2706-UM017C-EN-P - March 2006
5-2 InView Communication Module Troubleshooting
Troubleshooting Table
Problem Probable Cause(s) Corrective Action(s)
Board does not power up. 1. Improper connection to power source.
2. Incorrect input voltage level.
3. DC power wires reversed.
1. Verify wiring and connections to power
source.
2. Verify correct voltage is present at power
terminals.
3. Make sure DC power positive and negative
are connected to the proper terminals.
Application file will not
download (first download).
1. Communication cable disconnected.
2. Incorrect communication rate or
communication settings.
3. Incorrect computer COM port selection.
1. Check communication cable type and
connections.
2. Verify computer and InView messaging
software via RSLinx software are set to
same communication settings.
Communication rate for Application file
download is 19200.
3. Verify correct COM port number in InView
messaging software via RSLinx.
Application file will not
download (subsequent
downloads).
Incorrect communication or communication rate
settings.
1. Verify computer and InView messaging
software via RSLinx have same
communication settings. Change settings in
communication setup screen of the
terminal.