Installation manual
Publication 1747-RM001G-EN-P - November 2008
Troubleshooting Faults 16-7
0021 A remote power failure of an 
expansion I/O chassis has occurred.
Note: A modular system that 
encounters an over-voltage or 
over-current condition in any of its 
power supplies can produce any of 
the I/O error codes listed on pages 
page 16-12 through page 16-14 
(instead of code 002). The 
over-voltage or over-current condition 
is indicated by the power supply LED 
being off.
Fixed in FRN 1 to 4 SLC 5/01 
processors: Power was removed or 
the power dipped below specification 
for an expansion chassis.
SLC 5/02 processors and above and 
FRN 5 SLC 5/01 processors: This error 
code is present only while power is 
not applied to an expansion chassis. 
This is the only self-clearing error 
code. When power is re-applied to 
the expansion chassis, the fault will 
be cleared.
Fixed and FRN 1 to 4 SLC 5/01 
processors: Cycle power on the local 
chassis.
SLC 5/02 processors and above and 
FRN 5 SLC 5/01 processors: Re-apply 
power to the expansion chassis.
0022 The user watchdog scan time has 
been exceeded.
• Either Watchdog time is set 
too low for the user program, 
or
• user program caught in a loop.
• Either increase the watchdog 
timeout in the status file 
(S:3H), or
• correct the user program 
problem.
0023 Invalid or non-existent STI interrupt 
file.
• Either an STI interrupt file 
number was assigned in the 
status file, but the subroutine 
file was not created, or
• the STI interrupt file number 
assigned was 0, 1, or 2.
• Either disable the STI 
interrupt setpoint (S:30) and 
file number (S:31) in the 
status file, or
• create an STI interrupt 
subroutine file for the file 
number assigned in the status 
file (S:31). The file number 
must not be 0, 1, or 2.
0024 Invalid STI interrupt interval (greater 
than 2550 ms or negative).
The STI setpoint is out of range 
(greater than 2550 ms or negative).
• Either disable the STI 
interrupt setpoint (S:30) and 
file number (S:31) in the 
status file, or
• create an STI interrupt routine 
for the file number referenced 
in the status file (S:31). The 
file number must not be 0, 1, 
or 2.
Table 16.3 Run Errors (Continued)
Error Code 
(Hex)
Description Probable Cause Recommended Action
ATTENTION
Fixed and FRN 1 through 4 SLC 5/01 processors: If the remote power failure occurred while the 
processor was in the REM Run mode, error 0021 will cause the major error halted bit (S:1/13) to 
be cleared at the next powerup of the local chassis.
SLC 5/02 and above processors and FRN 5 SLC 5/01 processors: Power to the local chassis does 
not need to be cycled to resume the REM Run mode. Once the remote chassis is re-powered, 
the CPU will restart the system.










