store your future HX Secure – Encrypted Mobile Drive User Manual
TABLE OF CONTENTS IMPORTANT NOTICES • Safety Notices ________________________________________________________ • General Notices • Capacity Disclaimer ___________________________________________________ • Care and Handling 4 4 4 4 GENERAL • Introduction ____ ________________________________________________ • Box Contents • Minimum System Requirements _____________________________________ • Connectors and Hawker rear view 6 6 7 8 6 MUST BE READ FIRST _________________________________________________ 9 QUI
• Instructions for Partitioning and Formatting from FAT 32 to NTFS _______________ 31 TROUBLESHOOTING 37 • Troubleshooting for Macintosh computers _________________________________ 37 • Troubleshooting for PC Windows based computers 39 KNOWLEDGE BASE 41 • Hawker HX Unique Features _____________________________________________ 41 • Specifications • Encryption Technology (Q&A) ____________________________________________ 42 • Introduction to Interfaces (ports) and Cables 46 o USB (Universal Serial Bus) ____
IMPORTANT NOTICES Safety Notices • • • • • The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive. Read all Manuals and instructions carefully before using the device. Do not spill any liquid or insert any object into the device. Use the device within the specifications indicated, including but not limited to: power requirements, temperature, humidity, sunlight and magnetism from other devices such as computers and televisions. Please visit the Rocstor website, www.
• Do not spill any liquid or insert any object into the device. • • Do not attempt to disassemble and service the Hawker drive during the warranty period. Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website (www.rocstor.com) for further details.
GENERAL Introduction HAWKER HX - Secure – Encrypted Mobile Drive USB 3.0 (2.0) and eSATA interfaces Hawker HX has the world’s most technologically advanced real-time hardware encrypted external drive in the market today. Designed and engineered in the United States to satisfy the requirements of demanding security concerned professionals; the Hawker can support a solid-state drive “SSD” or a fast SATA high-capacity 2.5″ hard drive.
Box Contents • • • • • External hard disk drive USB 3.
Minimum System Requirements Mac Users: Window Users: Hardware: eSATA or USB 3.0 (or 2.0) port(s.) Hardware: eSATA or USB 3.0 (or 2.0) port(s.) Mac: PowerPC or Intel processor running Mac OS 10.5 and later … Operating Systems: Microsoft Windows Me, XP, Vista, Widows 7- 8 … Recommended memory: 512 MB RAM Recommended memory: 512 MB RAM Connectors • • • eSATA port USB 3.
MUST BE READ FIRST Hawker HX uses the most advanced encryption chip. It encrypts and decrypts all the data that is being read and written simultaneously in real-time. It uses a digital key token to authenticate and authorize to access data in the device. This device contains three (3) digital key tokens that bear the mini USB form factor; the three (3) digital keys provided with each device are unique and have the same key codes.
o Once completed, please check and be certain that the data you need is fully transferred; these data if not encrypted are vulnerable at this time. o You are now ready to reformat the drive with the new set of digital keys that you received. NOTE: By reformatting the Hawker device now, you will lose all the data that you have stored in it. However, you had just transferred the data contained into a new temporary device.
QUICK INSTALLATION How to Connect the Interface Cables - Connecting the Drive Connecting the Drive 1. Insert the digital key (key-token) in the back of the Hawker LX for authentication First. Connecting via SATA port: 2. Connect one end of the SATA cable to the SATA ports of your computer and then the other end to the SATA port in the HAWKER LX device. NOTE: eSATA port does not provide power to the drive. Therefore you must connect the SATA cable FIRST, and then connect the USB Cable to power the drive.
NOTE: For security reasons REMOVE (and store in safe place) the Key-token once access to the data is granted. As long as the HX device is ON, the data is accessible. At this stage, the HAWKER device acts as any other standard external drive on the market. Once the drive is powered OFF you are required to insert the key-token and repeat the procedures for authentication again. 4. The Hard drive is preformatted for Plug-and-Play operation.
Cable Types USB supports three data transfer rates: • USB 3.0: A Supper-Speed (USB 3.0) rate of up to 5,000 Mbits/s (1GB/3.3sec) • USB 2.0: A Hi-Speed (USB 2.0) rate of 480 Mbits/s (60 MB/sec) • USB 1.1: A Full Speed rate of 12 Mbits/s (1.5 MB/sec) • USB 1.0: A Low Speed rate of 1.5 Mbits/s (187 KB/sec) Serial Advanced Technology Attachment (SATA) is a computer bus primarily designed for transfer of data between a computer and storage devices (like hard disk drives or optical drives).
Frequency Bits/clock 8b10b encoding Bits/Byte Real speed SATA 1.5 Gbits/s 1500 MHz 1 80% 8 150 MB/s SATA 3 Gbits/s 3000 MHz 1 80% 8 300 MB/s Hawker eSATA offers performance as high as 3.0 GB/sec per device with the current specification. It also offers new features such as hot swapping.
INSTALLING YOUR DRIVE All Rocstor hard drives are formatted as blank FAT32 (32-bit file allocation table) volumes {unless otherwise stated on the box} that are compatible with most modern Windows and Macintosh operating systems. To begin using your Rocstor drive, simply connect a data cable and power cord. There’s no need to shut down your computer because your Rocstor drive is hot-pluggable. Just plug it in and it’s ready to use.
Mac The easiest way to safely un-mount an external hard drive is to drag its Finder icon to the Trash. An alert will notify you if the drive is in use by an application. Close any open documents or applications on the drive and try again. When the drive’s icon no longer appears on the Finder’s Desktop and the drive’s activity light is green, you can safely disconnect or turn off the drive.
PARTITIONING AND FORMATTING THE HAWKER DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Hawker Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device. IMPORTANT NOTES: 1. 2. 3. 4. 5. All programs should be closed before beginning. Connect the Rocstor hard disk drive to your computer using the appropriate cables.
INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to HFS+: 1. 2. Connect the Rocstor drive to the computer via a port. The drive will appear as an icon on the Desktop on the middle right side (figure 1.0 below) the icon will represent the method of connection Figure 1.0 USB Connection Figure 1.
Note: the Hard Drive is connected via USB port; the desktop would indicate the USB 1.1) 3. (figure Once the icon appears on the “Desktop” click on the “Macintosh HD” icon (figure 2.0) Figure 2.
4. 5. In the “Macintosh HD” menu, click on the “Applications” icon. In the “Applications” menu, click on the “Utilities” icon (figure 3.0.) Figure 3.
6. In the “Utilities” menu, click on the “Disk Utility” icon (figure 4.0.) Figure 4.
7. On the left side of the “Disk Utility” menu is a list of available drives (figure 5.0.) One will show as Rocstor drive. Click on the icon showing the disk capacity (figure 5.1.) Figure 5.0 Figure 5.
8. 9. 10. 11. You are now in the Rocstor menu. Click on the “Partition” tab and then click the “Current” tab under “Volume Scheme.” A drop down “Partition” menu will appear. In the “Partition” menu, you may select any number of partitions available under “Volume Scheme.” If you are using Panther proceed to #13 below. If you are using Tiger, Leopard, Snow Leopard or Lion click on Options on the lower center of the window. Select the Partition Scheme for your Rocstor drive.
12. Volume Information: select a name for your drive (figure 7.0.) Figure 7.0 13. Format: Click on either the “Format” area or the Blue up/down arrows. Select Mac OS extended (journal).
14. After selecting the type of format, click the “Apply” tab in the lower right of the screen, (figure 7.1.) On the next screen, Partition Disk, click “Partition” (figure 8.0) Figure 7.1 Figure 8.
15. The drive will begin to format (figure 8.1) and upon completion; the same icon that first appeared on the Desktop will reappear with your designed name on the Desktop (figure 9.0) Figure 8.1 Figure 9.0 16. You can now Exit or close to return to the desktop.
PARTITIONING AND FORMATTING THE HAWKER DRIVE ON WINDOWS 2000, XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Hawker Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device. IMPORTANT NOTES: 1. 2. 3. 4. 5. 6. 7. 8. All programs should be closed before beginning.
DIFFERENT WAYS TO GET TO THE CONTROL PANEL: (You may use any one of the following methods) 1. If the icon “My Computer” shows on your desktop, click or double click on the icon. Under “Other Places” click on “Control Panel.” Under Windows XP under Vista/Windows 7 OS 2. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is displayed, click on the Control Panel link.
3. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is not displayed, click on the Settings link and then click on the Control Panel link. 4. Click on the Start icon on the lower left of your screen. Click on Run. Delete anything listed in the Open window. Type the following: compmgmt.msc and then click OK. Skip to INSTRUCTION # 4 (Instructions for Partitioning and Formatting from FAT 32 to NTFS {page 24}).
INSTRUCTIONS UPON REACHING CONTROL PANEL a. After reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management.
INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.” WARNING: Formatting and Partitioning the Hawker Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device. 2. The next window is “Delete primary partition.” Click on Yes. 3.
4. The Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. You are taken to “Welcome to the New Partition Wizard.” Click “Next”. 8. Click on “Primary partition” (it should be selected as the default partition). Click “Next”.
9. Under “Specific Partition Size,” click Next to accept the default setting, which is the maximum size allowed. 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”.
11. In the “Format Partition,” accept the default setting. 12. The “Volume label” can be changed to any name up to 11 characters. 13. Suggest that “Quick Format” be selected and then click “Next”.
14. You now reached the “Completing the New Partition Wizard” screen. It displays the various settings you previously selected. If you are satisfied with your selections, click “Finish” to complete the new formatting. At this time the Rocstor disk drive is being formatted, which may take a few minutes. 15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected.
entered in the “Volume label,” the Rocstor drive will show up as “New Volume.” To rename the volume at this time, right click “New Volume” and click “Properties.” You can now change the volume name up to 11 characters. Click OK. 16. You can also change the name at any time in the future by reaching the “Properties” menu of the Rocstor drive. 17. You can now Exit or close to return to the desktop.
Troubleshooting Rocstor data storage products are subjected to several quality control tests before leaving our factory. However, from time to time, the product may not work after shipment or would experience intermittent problems under certain criteria and/or situations. Should you experience a problem with your Hawker HD, please review the Manual and read the possible solutions that fit your problem. (The User Manual is updated regularly so check the Rocstor website for an updated Manual.
• Have you checked to confirm that the computer’s operating system works with the file system? • Review the manual that came with your computer to ensure that the file system is compatible with the operating system. Problem: The Hawker drive is not working fast enough. Solution: • You may have too many devices connected to your computer (such as Laptop computers.) Disconnect some devices and observe if there is an improvement in performance.
Troubleshooting for PC WINDOWS based computers Problem: The computer does not appear to recognize the drive Solutions: • A window should appear, notifying you that a device is connected and/or the Hawker HD icon should appear on the “My Computer” folder. • Your computer Minimum requirements may not meet the minimum system requirements as indicated in this Manual. See Page 7 • Hawker is bus-powered through USB port and turn ON automatically.
Problem: The performance and/or transfer speeds are slow when the Hawker drive is connected to my USB port. Solution: • USB ports come in different speeds from 12Mbits/ s to 480Mbits/s. USB 3.0 is a SupperSpeed connection. If the Hawker HD is connected to a USB 1.1 or 2.0 port (low speed) or hub, the drive will work slower than if connected to a USB 3.0 port or hub. Problem: There is no increase in performance when the Hawker drive is connected via the USB cable to a USB 3.0 port.
KNOWLEDGE BASE Hawker HX Unique Features Special Features: • Secure Encrypted Mobile Ruggedized external storage drive • Secured by AES-256 Real-Time Hardware Encryption • The encryption chipset bears certifications from the NIST and FIPS for a Cryptographic Module • Authentication: Key-Toke • Incorporates SATA Hard Drive or Solid State • Contains USB 3.0 and eSATA connections • Compatible with USB 2.
Encryption Technology One of the most secure and cutting-edge hardware-based encryption chipsets is integrated into the internal circuitry of the Hawker lines. The chipset contains features such as Advanced Encryption Standard Algorithm AES-256 bit key strength, and real-time encryption so that there is virtually zero time in encrypting and decrypting the data.
Rocsecure—Hawker external drives use hardware-based security, performed by eNova’s X-Wall MX, to provide reliable security for your stored data. Every bit and byte on the hard drive is strongly encrypted by AES (Advanced Encryption Standard). There is no possibility that clear text will remain on the hard drive. Q: What is hardware-based encryption? A: Encryption is a sophisticated mathematical calculation (or algorithm) combining a “secret key” and clear text.
A: No. AES is a complicated mathematical algorithm that computes the original data with 128 or 256 bit key length. Regardless of the size of the encryption key, the size of data file after encryption remains unchanged. Q: Are Hawker encrypted drives compatible with all disk drive types? A: Hawker encrypted hard drives are compatible with Ultra SATA/eSATA compliant disk drives in real-time performance.
Encryption Algorithm Overview The X-Wall MX family ASIC (Application Specific Integrated Circuit) is the 7th generation of XWall Technology. It is engineered specifically to encrypt/decrypt entire SATA hard drive including boot sector and operating system in real-time performance. The cryptographic engine of the X-Wall MX is NIST (National Institute of Standards and Technology) of USA and CSE (Communications Security Establishment) of Canada certified hardware AES (Advanced Encryption Standard) algorithm.
Key Benefits • Offers wire speed performance at sustained 150MB/sec on all encryption strengths • Operating System independent (No software installations required) • FIPS (US Federal Information Processing Standard) 140-2 Level 3 Cryptographic Engine validated for Physical Security • Provides iron-clad security through hardware-based NIST & CSE certified cryptographic AES engine • Simplify engineering design for security targets As the entire SATA hard drive is encrypted, there is no possibility of any secr
Introductions: Interfaces (ports) and Cables Universal Serial Bus (USB) is a serial bus standard to interface http://en.wikipedia.org/wiki/Electrical_connectordevices. USB was designed to allow peripherals to be connected using a single standardized interface socket and to improve Plug-and-play capabilities by allowing devices to be connected and disconnected without rebooting http://en.wikipedia.org/wiki/Rebootingthe computer (hot-swapping).
Serial Advanced Technology Attachment (SATA) is a computer bus primarily designed for transfer of data between a computer and storage devices (like hard disk drives or optical drives). The main benefits are faster transfers, ability to remove or add devices while operating (hotswapping), thinner cables that let air cooling work more efficiently, and more reliable operation with tighter data integrity checks than the older Parallel ATA interface. SATA 1.
Compassion Chart: SAS eSATA SATA 300 SATA 150 PATA (133) FireWire 3200 FireWire 800 FireWire 400 USB 2.0 USB 3.0 Ultra -320 SCSI Fiber Channel Over Copper Cable Fiber Channel Over Fiber Infiniband 12x quad-rate Raw Bandwidth Transfer Speed (Mbits/s) (Mbits/s) Max. Cable Length Feet (meters) Power Provided 3000 3000 3000 1500 1064 3144 786 393 480 4800 2560 375 375 375 187.5 133 393 98.25 49.13 60 600 320 26 Ft (8 m) 6.5 Ft (2 m) 3.3 Ft (1 m) 3.3 Ft (1 m) 18 inches (0.
Introductions: Formatting File Allocation Table (FAT) FAT is a file system developed by Microsoft for MS-DOS and is the primary file system for consumer versions of Microsoft Windows. The FAT file system is relatively uncomplicated and is supported by virtually all existing operating systems for personal computers.
HFS Plus or HFS+ This is a file system developed by Apple Inc. to replace their Hierarchical File System (HFS) as the primary file system used in Macintosh computers (or other systems running Mac OS). It is also one of the formats used by the iPod digital music player. HFS Plus is also referred to as Mac OS Extended (or, erroneously, “HFS Extended”), where its predecessor, HFS is also referred to as Mac OS Standard (or, erroneously, as “HFS Standard”).
LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for all lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY.
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. ROCSTOR IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA.
MALFUNCTION IN CONDITIONS OF NORMAL USE. ROCSTOR IS NOT LIABILE FOR ANY DAMAGE TO ANY OTHER PRODUCT CONNECTED TO A ROCSTOR PRODUCT. Limitation on Consequential Damages ROCSTOR IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.
Rocstor Replaceable Parts Program Where available, the Rocstor Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty. This will save considerable repair time. After you call the Rocstor Technical Support Center at 888.877.8777 a replaceable part can be sent directly to you. Once the part arrives, call the Rocstor Technical Support Center. A technician will assist you over the phone to ensure that the installation is quick and easy.
“Rocstor” makes no representation or warranty as to the suitability or fitness of these devices for any specific application. Technical Support All Rocstor hard drives are backed by free telephone technical support for two (2) years from the date of purchase. Please register your product with Rocstor. To register, fill in the Limited Warranty Registration form in the Support tab at www.rocstor.com. Free telephone technical support is available weekdays from 9 AM until 6 PM Pacific Standard Time.
Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park, CA 91304-4129 Office: +1 (818) 449-2000 Fax: +1 (818) 884-8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877-7716 (USA and Canada) Tel: +1 (818) 449-2000 (Domestic and Internationals) Fax: +1 (818) 884-8777 Hours: 9:00 am - 5:00 pm PST Mon - Fri (excluding holidays) Email: support@Rocstor.com Sales Info Hours: 8:00 am - 5:00 pm PST Mon - Fri (excluding holidays) Email: sales@Rocstor.
Thank you for purchasing Hawker HX. Rocstor Ver.
