ROCSTOR ‐ ROCPRO 850 user manual store your future ROCPRO 850 User Manual
ROCSTOR ‐ ROCPRO 850 user manual TABLE OF CONTENTS IMPORTANT NOTICES • Safety Notices ________________________________________________________ • Capacity Disclaimer • General Notices ______________________________________________________ • Care and Handling 4 4 GENERAL • Introduction ___ ________________________________________________ • Box Contents • Minimum System Requirements _____________________________________ • Connectors and Rocpro rear view 6 6 6 6 6 4 4 QUICK INSTALLATION 8 • How to Conn
ROCSTOR ‐ ROCPRO 850 user manual TROUBLESHOOTING 31 • Troubleshooting for Macintosh computers _________________________________ 31 • Troubleshooting for PC Windows based computers 33 KNOWLEDGE BASE 35 • Rocpro 850 Unique Features ________________________________________ 35 • Specifications 36 • Introduction to Interfaces (ports) and Cables ________________________________ 37 o FireWire (IEEE 1394) 37 o USB (Universal Serial Bus) ____________________________________________ 39 o SATA (Serial Advanced Tec
ROCSTOR ‐ ROCPRO 850 user manual IMPORTANT NOTICES Safety Notices • • • • • The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive. Read all Manuals and instructions carefully before using the device. Do not spill any liquid or insert any object into the device. Use the device within the specifications indicated, including but not limited to: power requirements, temperature, humidity, sunlight and magnetism from other devices such as computers and televisions.
ROCSTOR ‐ ROCPRO 850 user manual • • Do not attempt to disassemble and service the Rocpro drive during the warranty period. Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website (www.rocstor.com) for further details.
ROCSTOR ‐ ROCPRO 850 user manual GENERAL Introduction ROCPRO 850 – FireWire (800/400) eSATA and USB (1.1/2.0) The new generation of Rocpro external SATA Hard Drives delivers extraordinary performance and reliability for both Mac and PC users. Specifically designed for demanding audio/video professionals, the new Rocpro 850 contains a fast SATA high capacity 3.5” drive in a stylish and unique aluminum case that can be stacked or mounted vertically.
ROCSTOR ‐ ROCPRO 850 user manual Minimum System Requirements Mac Users: Window Users: Hardware: eSATA* or FireWire* (400 or 800) or USB (1.1 or 2.0) port(s.) Hardware: eSATA* or FireWire* (400 or 800) or USB (1.1 or 2.0) port(s.) Mac: PowerPC or Intel processor running Mac OS 9, X, Leopard Operating Systems: Microsoft Windows 2000, Me, XP, Vista Recommended memory: 512 MB RAM Recommended memory: 512 MB RAM * Many computers do not come with factory installed FireWire 800 or eSATA ports.
ROCSTOR ‐ ROCPRO 850 user manual QUCIK INSTALLATION How to Connect the Interface Cables ‐ Connecting the Drive 1. Turn ON your computer and wait until it fully boots up to load all programs. 2. Connect one end of the power cord directly to the Rocpro 850 and the other end to an AC outlet, surge protector or battery Backup (UPS). 3. Using only one interface cable at a time, select the interface port you wish to use on your computer.
ROCSTOR ‐ ROCPRO 850 user manual Cable Types FireWire 400 (IEEE 1394a) 6‐Pin FireWire 400 connector • FireWire 400 can transfer data between devices at 400 Mbits/sec FireWire 800 (IEEE 1394b) 9‐Pin FireWire 800 connector • FireWire 400 can transfer data between devices at 800 Mbits/sec USB supports three data transfer rates: • USB 2.0: A Hi‐Speed (USB 2.0) rate of 480 Mbits/s (60 MB/sec) • USB 1.1: A Full Speed rate of 12 Mbits/s (1.5 MB/sec) • USB 1.0: A Low Speed rate of 1.
ROCSTOR ‐ ROCPRO 850 user manual INSTALLING YOUR DRIVE All Rocstor hard drives are formatted as blank FAT32 (32‐bit file allocation table) volumes {unless otherwise stated on the box} that are compatible with most modern Windows and Macintosh operating systems. To begin using your Rocstor drive, simply connect a data cable and power cord. There’s no need to shut down your computer because your Rocstor drive is hot‐pluggable. Just plug it in and it’s ready to use.
ROCSTOR ‐ ROCPRO 850 user manual Mac The easiest way to safely unmount an external hard drive is to drag its Finder icon to the Trash. An alert will notify you if the drive is in use by an application. Close any open documents or applications on the drive and try again. When the drive’s icon no longer appears on the Finder’s Desktop and the drive’s activity light is green, you can safely disconnect or turn off the drive.
ROCSTOR ‐ ROCPRO 850 user manual How to Daisy‐Chain through FireWire ports to your Rocpro Drive at one time Daisy‐Chain (Connecting Multiple Devices) means that device A is connected to device B and device B is connected to device C and so forth. All connections are made only through FireWire ports. • • • Do not mix interfaces. Select FireWire ports only. For example, do not use USB and FireWire to Daisy‐Chain.
ROCSTOR ‐ ROCPRO 850 user manual PARTITIONING AND FORMATTING THE ROCPRO DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the box. WARNING: Formatting and Partitioning the Rocpro Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device. IMPORTANT NOTES: 1. 2. 3. 4. 5. All programs should be closed before beginning. Connect the Rocstor hard disk drive to your computer using the appropriate cables.
ROCSTOR ‐ ROCPRO 850 user manual Note: If the Hard Drive is connected via USB port, the desktop would indicate the USB “Macintosh HD” icon. The same procedures would also apply to the following steps. 3. Once the icon appears on the “Desktop” click on the “Macintosh HD” icon. 4. In the “Macintosh HD” menu, click on the “Applications” icon.
ROCSTOR ‐ ROCPRO 850 user manual 5. In the “Applications” menu, click on the “Utilities” icon. 6. In the “Utilities” menu, click on the “Disk Utility” icon.
ROCSTOR ‐ ROCPRO 850 user manual 7. On the left side of the “Disk Utility” menu is a list of available drives. One will be the Rocstor drive. Click on the icon showing the disk capacity. 8. You are now in the Rocport menu. Click on the “Partition” tab and then click the “Current” tab under “Volume Scheme.” A drop down “Partition” menu will appear. In the “Partition” menu, you may select any number of partitions available under “Volume Scheme.” If you are using Panther proceed to #13 below. 9. 10.
ROCSTOR ‐ ROCPRO 850 user manual 11. If you are using Tiger, click on Options on the lower center of the window. Select the Partition Scheme for your Rocstor drive. Suggest you select “Apple Partition Map” then click OK.
ROCSTOR ‐ ROCPRO 850 user manual 12. Volume Information: select a name for your drive. 13. Format: Click on either the “Format” area or the Blue up/down arrows. Select Mac OS extended (journal). After selecting the type of format, click the “Partition” tab in the lower right of the screen. On the next screen, Partition Disk, click “Partition” again. 14.
ROCSTOR ‐ ROCPRO 850 user manual 15. The drive will begin to format and upon completion; the same icon that first appeared on the Desktop will reappear with your designed name on the Desktop. 16. You can now Exit or close to return to the desktop.
ROCSTOR ‐ ROCPRO 850 user manual PARTITIONING AND FORMATTING THE ROCPRO DRIVE ON WINDOWS 2000, XP AND VISTA All Rocstor drives are factory formatted with FAT32. WARNING: Formatting and Partitioning the Rocpro Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device. IMPORTANT NOTES: 1. 2. 3. 4. 5. 6. 7. 8. All programs should be closed before beginning. Connect the Rocstor hard disk drive to your computer using the appropriate cables.
ROCSTOR ‐ ROCPRO 850 user manual DIFFERENT WAYS TO GET TO THE CONTROL PANEL: (You may use any one of the following methods) 1. If the icon “My Computer” shows on your desktop, click or double click on the icon. Under “Other Places” click on “Control Panel.” Under Windows XP under Vista OS 2. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is displayed, click on the Control Panel link.
ROCSTOR ‐ ROCPRO 850 user manual 3. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is not displayed, click on the Settings link and then click on the Control Panel link. 4. Click on the Start icon on the lower left of your screen. Click on Run. Delete anything listed in the Open window. Type the following: compmgmt.msc and then click OK.
ROCSTOR ‐ ROCPRO 850 user manual INSTRUCTIONS UPON REACHING CONTROL PANEL a. After reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management.
ROCSTOR ‐ ROCPRO 850 user manual INSTRUCTIONS FOR PARTITIONING AND FORMATING FROM FAT32 to NTFS 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.” WARNING: Formatting and Partitioning the Rocpro Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device. 2. The next window is “Delete primary partition.” Click on Yes. 3.
ROCSTOR ‐ ROCPRO 850 user manual 4. The Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. You are taken to “Welcome to the New Partition Wizard.” Click “Next”.
ROCSTOR ‐ ROCPRO 850 user manual 8. Click on “Primary partition” (it should be selected as the default partition). Click “Next”.
ROCSTOR ‐ ROCPRO 850 user manual 9. Under “Specific Partition Size,” click Next to accept the default setting, which is the maximum size allowed.
ROCSTOR ‐ ROCPRO 850 user manual 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”. 11. In the “Format Partition,” accept the default setting.
ROCSTOR ‐ ROCPRO 850 user manual 12. The “Volume label” can be changed to any name up to 11 characters. 13. Suggest that “Quick Format” be selected and then click “Next”. 14. You now reached the “Completing the New Partition Wizard” screen. It displays the various settings you previously selected. If you are satisfied with your selections, click “Finish” to complete the new formatting. At this time the Rocstor disk drive is being formatted, which may take a few minutes.
ROCSTOR ‐ ROCPRO 850 user manual 15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected. If no new name was entered in the “Volume label,” the Rocstor drive will show up as “New Volume.” To rename the volume at this time, right click “New Volume” and click “Properties.” You can now change the volume name up to 11 characters. Click OK. 16.
ROCSTOR ‐ ROCPRO 850 user manual Troubleshooting Rocstor data storage products are subjected to several quality control tests before leaving our factory. However, from time to time, the product may not work after shipment or would experience intermittent problems under certain criteria and/or situations. Should you experience a problem with your Rocpro HD, please review the Manual and read the possible solutions that fit your problem.
• ROCSTOR ‐ ROCPRO 850 user manual Review the manual that came with your computer to ensure that the file system is compatible with the operating system. Problem: The Rocpro drive is not working fast enough. Solution: • You may have too many devices connected to your computer (such as Laptop computers.) Disconnect some devices and observe if there is an improvement in performance. Problem: There is a decrease in performance when the Rocpro drive is connected via the USB cable to a USB 2.0 port.
ROCSTOR ‐ ROCPRO 850 user manual Troubleshooting for PC WINDOWS based computers Problem: The computer does not appear to recognize the drive. Solutions: • A window should appear, notifying you that a device is connected and/or the Rocpro HD icon should appear on the “My Computer” folder. • Your computer’s Minimum requirements may not meet the minimum system requirements as indicated in this Manual.
ROCSTOR ‐ ROCPRO 850 user manual Problem: The performance and/or transfer speeds are slow when the Rocpro drive is connected to my USB port. Solution: • USB ports come in different speeds from 12Mbits/ s to 480MBits/s. USB 2.0 is a High‐Speed connection. If the Rocpro HD is connected to a USB 1.1 port (low speed) or hub, the drive will work slower than if connected to a USB 2.0 port or hub. Problem: There is no increase in performance when the Rocpro drive is connected via the USB cable to a USB 2.
ROCSTOR ‐ ROCPRO 850 user manual KNOWLEDGE BASE Rocpro 850 Unique Features • Built‐in power supply (No bulky AC adapter necessary.) Direct Connection to Electricity. U.S.A. and International Auto‐Switch Power Supply. • Free carrying case. • The Advanced Aluminum Material enclosure performs as a heat sink around the hard drive. The state of the art casing is designed and engineered to maximize heat dissipation. • • The Fan‐less enclosure significantly reduces noise and vibration.
ROCSTOR ‐ ROCPRO 850 user manual Specifications • Dimensions: 5.8 x 8.7 x 1.6 inches 14.7 x 22.0 x 4.1 cm • Weight: 2.9 pounds (1.3 kilograms) • Transfer rates: eSATA up to 1,500 Mbits/s; FireWire up to 800 MB/s; FireWire 400 up to 400 Mbits/s; USB 2.0 up to 480 Mbits/s; or USB 1.1 up to 12 Mbits/s.
ROCSTOR ‐ ROCPRO 850 user manual Introductions: Interfaces (ports) and Cables FireWire is Apple Inc.’s brand name for the IEEE 1394 interface (although the 1394 standard also defines a backplane interface). FireWire is also known as i.LINK (Sony’s name) and DV (Panasonic’s name, not to be confused with DV camcorder tapes). It is a serial bus interface standard for high‐speed communications and isochronous real‐time data transfer, frequently used in a personal computer and digital audio / digital video.
ROCSTOR ‐ ROCPRO 850 user manual FireWire 800 (IEEE 1394b) 9‐pin FireWire 800/3200 (IEEE 1394b) connector was introduced commercially by Apple in 2003. This newer 1394 specification (1394b) and corresponding products allow a transfer rate of 786.432 Mbits/sec full‐duplex via a new encoding scheme termed beta mode. It is backwards compatible to the slower rates and 6‐pin connectors of FireWire 400.
ROCSTOR ‐ ROCPRO 850 user manual Universal Serial Bus (USB) is a serial bus standard to interface devices. USB was designed to allow peripherals to be connected using a single standardized interface socket and to improve Plug‐and‐play capabilities by allowing devices to be connected and disconnected without rebooting the computer (hot‐swapping).
ROCSTOR ‐ ROCPRO 850 user manual Serial Advanced Technology Attachment (SATA) is a computer bus primarily designed for transfer of data between a computer and storage devices (like hard disk drives or optical drives). The main benefits are faster transfers, ability to remove or add devices while operating (hot‐ swapping), thinner cables that let air cooling work more efficiently, and more reliable operation with tighter data integrity checks than the older Parallel ATA interface. SATA 1.
ROCSTOR ‐ ROCPRO 850 user manual Compassion Chart: Raw Bandwidth Transfer Speed (Mbits/s) (Mbits/s) Max. Cable Length Feet (meters) Power Provided SAS 3000 375 26 Ft (8 m) No 4 eSATA 3000 375 6.5 Ft (2 m) No 1 (15 W/ port multiplier) Device per channel SATA 300 3000 375 3.3 Ft (1 m) No 1 per line SATA 150 1500 187.5 3.3 Ft (1 m) No 1 per line PATA (133) 1064 133 18 inches (0.
ROCSTOR ‐ ROCPRO 850 user manual Introductions: Formatting File Allocation Table (FAT) FAT is a file system developed by Microsoft for MS‐DOS and is the primary file system for consumer versions of Microsoft Windows. The FAT file system is relatively uncomplicated and is supported by virtually all existing operating systems for personal computers.
ROCSTOR ‐ ROCPRO 850 user manual HFS Plus or HFS+ This is a file system developed by Apple Inc. to replace their Hierarchical File System (HFS) as the primary file system used in Macintosh computers (or other systems running Mac OS). It is also one of the formats used by the iPod digital music player. HFS Plus is also referred to as Mac OS Extended (or, erroneously, “HFS Extended”), where its predecessor, HFS is also referred to as Mac OS Standard (or, erroneously, as “HFS Standard”).
ROCSTOR ‐ ROCPRO 850 user manual LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for all lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY.
ROCSTOR ‐ ROCPRO 850 user manual PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. ROCSTOR IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTOR WHEN THE PRODUCT WAS MANUFACTURED. Rocstor does not warrant that the operation of this product will be uninterrupted or error‐free. Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product.
ROCSTOR ‐ ROCPRO 850 user manual LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED REPRESENTATIVE OF ROCSTOR OF THE POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
ROCSTOR ‐ ROCPRO 850 user manual Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10% lower than stated under different Operating Systems and formatting. The storage volume is measured in total bytes before formatting. References to round numbers of gigabytes or terabytes are an approximation only. For example, a disk drive labeled as having 500GB (Gigabytes) has space for approximately 500,000,000 bytes before formatting.
ROCSTOR ‐ ROCPRO 850 user manual Trademarks Acknowledgements © 2008, Rocstorage, Inc; acknowledges the following trademarks for company names or products mentioned within the Rocstor site, portal pages and articles/text/manuals: Rocstor, Rocsecure and Rocpower are registered trademarks of Rocstorage, Inc. Rocpro, Rocport, Rocbit, Rocsafe … are the trademarks of Rocstorage, Inc. "store your future", "secure your future" and “power your future” are the slogan marks of Rocstorage, Inc.
ROCSTOR ‐ ROCPRO 850 user manual Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park, CA 91304‐4129 Office: +1 (818) 449‐2000 Fax: +1 (818) 884‐8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877‐7716 (USA and Canada) Tel: +1 (818) 449‐2000 (Domestic and Internationals) Fax: +1 (818) 884‐8777 Hours: 9:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: support@Rocstor.
ROCSTOR ‐ ROCPRO 850 user manual Available in Silver, Red and Black Thank you for purchasing Rocpro 850. Rocstor Ver.
