power your future℠ ROCWAVE Intelligent True On‐Line UPS User Manual 1,000 VA 2,000 VA 3,000 VA
ROCPOWER ‐ ROCWAVE user manual Table of Contents IMPORTANT SAFETY INSTRUCTIONS ..................................................4 CHAPTER 1 ...........................................................................................6 LED Panel (Standard) ...........................................................................6 LCD panel (Optional) ............................................................................8 Symbols on the LCD Display Panel................................................
ROCPOWER ‐ ROCWAVE user manual CHAPTER 7 .........................................................................................40 How the UPS works............................................................................40 UPS System Block Diagram ................................................................40 When Utility is Normal.......................................................................41 When Utility is Abnormal/Absent......................................................
ROCPOWER ‐ ROCWAVE user manual IMPORTANT SAFETY INSTRUCTIONS PLEASE, SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during unpacking, installation and maintenance of the UPS and batteries. Important Notices • • • • • • • • • • • • • • • • • • • To ensure safety in all applications where a UPS is hard‐wired to the electrical supply, the connections between the UPS and the electrical supply should be made by a qualified electrical contractor.
ROCPOWER ‐ ROCWAVE user manual • • Servicing of batteries should be performed or supervised by persons knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. When replacing batteries, replace with the same number and type. CAUTION – Do NOT dispose of battery or batteries in a fire. The battery may explode. CAUTION – Do NOT open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 1 LED Panel (Standard) Control Keypads 1. ON Symbols 2. OFF 3. Self‐Test (Alarm Silence) ◎ Manual Bypass LED Indicators 4. Normal Mode LED 5. Battery Mode LED 6. Bypass Mode LED 7. Overload LED 8. Fault LED + Symbols Functional Descriptions UPS Power‐On Switch UPS Power‐Off Switch a. Command the UPS to perform self‐ testing b. Alarm Silence ‐ To mute the alarm buzzer (Press & hold for > 1 sec) Press OFF key and Self‐Test key simultaneously for approx.
ROCPOWER ‐ ROCWAVE user manual 9. Site wiring fault LED Red LED indicates Live & Neutral lines are improperly connected or there is High Neutral‐Ground voltage 10. Battery Bad/Weak LED Red LED indicates low battery power or faulty battery bank 11. Self Test LED 12. Outlet2 LED 13.
ROCPOWER ‐ ROCWAVE user manual LCD panel (Optional) LCD Display Steady Green LED indicates that the utility input voltage is within the operating range of 160VAC~288VAC; Flashing Green LED indicates that the utility input voltage is within the operating range of 120Vac~159Vac. 、 Steady Green LED indicates there is an output available at the Programmable Outlet 1 & Programmable Outlet 2. Steady Amber LED indicates the Bypass Input is normal.
ROCPOWER ‐ ROCWAVE user manual Symbols on the LCD Display Panel Ite m 1 Symbol Description LINE Utility or Bypass Source 2 Battery Low 3 Battery Abnormal 4 UPS Overloading 5 Site Wiring Fault 6 UPS Working in Service Mode 7 OFF UPS Shutoff 8 FAIL UPS Abnormal Lock 9 UPS Flow Chart 10 4 Digit Measurement Display 11 Indicate the item desired to be measured 22 Er05 Battery Weak or Dead 23 Er06 Output Short Circuit 24 Er10 Inverter Over‐current 25 Er11 UPS Overheating 26
ROCPOWER ‐ ROCWAVE user manual Real Panel Descriptions 120V 5 6 4 1KVA 1 2 3 10 2KVA 3KVA 1. USB Port 2. RS232 Port 3. Emergency Power Off (EPO) Dry Contact Signal inputs 4. Communication Card Options Slot 5. External Battery Connector 6. AC power connection socket 7. AC Outlets 8. Two programmable outlets 9. Utility Input circuit breaker 10. Cooling Fans 11. Output circuit breaker for two (2) outlets 12.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 2 Please read the Safety Instructions (pages 2 to 3) before installing the UPS. Unpacking CAUTION: Please be careful when lifting the shipping container or the UPS. These items are heavy. Improper lifting or movement may cause personal injuries or property damage. • • • Take the UPS out of the packing material. Retain it for future use. Inspect the UPS for any obvious damage. If damage exits, IMMEDIATELY contact the hipper. Standard package includes: 1 User Manual.
ROCPOWER ‐ ROCWAVE user manual Installation Location It is necessary to select a proper environment to install the unit, in order to minimize the possibility of damage to the UPS and extend the life of the UPS. Please follow the instructions below: 1. Keep minimum 20cm (8 inches) distance clearance from the rear panel of the UPS to avoid any obstructions. 2. Do not block the air‐flow to the ventilation opening of the unit. 3.
ROCPOWER ‐ ROCWAVE user manual Storage Instructions For extended storage in moderate climate, the batteries should be charged for 12 hours every three (3) months by connecting the UPS to the utility supply and switch on input breaker located at UPS rear panel. Repeat this procedure every two (2) months if the storage ambient temperature is above 30°C (86°F). Maintenance Clean the dust from the ventilation openings and intakes on the rear panel. 1. Turn OFF the UPS and wipe the casing with a damp cloth. 2.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 3 Set up Tower Configuration Setup Step 1 S2 S1 Step 2 S1 14
ROCPOWER ‐ ROCWAVE user manual Power Module + Battery Module Step 1 Step 2 S1 15
ROCPOWER ‐ ROCWAVE user manual Rack‐Mount Configuration Setup Step 1 Step 2 S2 S2 Step 3 16
ROCPOWER ‐ ROCWAVE user manual Step 4 Step 5 17
ROCPOWER ‐ ROCWAVE user manual CHAPTER 4 Operational Test LED panel (Standard) Start Up in Normal AC Mode NOTE: Charge the UPS for more than eight (8) hours after unpacking to ensure it is fully charged before use. 1. 2. 3. 4. Before commencing the installation, please ensure the UPS is properly grounded. Ensure that the utility voltage matches the input voltage of the UPS. Connect UPS main power cord to the AC utility power outlet. Turn ON the AC power source.
ROCPOWER ‐ ROCWAVE user manual Shutdown 1. Shutdown in AC Mode: Press the ‘ ’ switch for approximate five (5) seconds until the buzzer beeps. The UPS will LEDs will remain illuminated and the ventilating fans will stop power to the outlets. , continue to operate. Switch OFF the AC power source. After 10 seconds, the , LEDs will turn OFF and the ventilating fans will stop operating. The UPS is now completely shutdown. 2.
ROCPOWER ‐ ROCWAVE user manual B 3. The UPS is on Bypass Mode and will automatically conduct to a self‐test. If no abnormal message occurred, it means the pre‐start‐up of the UPS is successful and the charger is charging the batteries. 4. Press the UPS ON switch ‘ ’ for approximately three (3) sec. The Buzzer will sound twice. If the UPS start‐up is successful, the LCD will change from drawing B to drawing C. C 5. If a failure occurs in self‐test, the LCD will display drawing D.
ROCPOWER ‐ ROCWAVE user manual 6. Your start‐up operation of the UPS is now completed as indicated in drawing E. Ensure that the batteries are fully charged by connecting the UPS to a wall receptacle for at least eight (8) hours. Start‐up in Battery Mode (Cold Start) 1. Ensure that the UPS has already been installed with batteries. 2. Press the UPS ON switch for approximately three (3) seconds. The buzzer will sound twice. The LCD display will change from Drawing A to drawing G. G 3.
ROCPOWER ‐ ROCWAVE user manual Check Measured Values and Figures detected by UPS If you would like to check the measured values and messages, please use the scroll up and scroll down key pads. When you use the scroll down key pad, the LCD will display the following sequence: Drawing E (Input Voltage) Æ Drawing J (Input Frequency) Æ Drawing K (UPS Output Voltage) Æ Drawing L (UPS Output Frequency) Æ Drawing M (UPS Output Load percentage) Æ Drawing N (UPS Battery Voltage) Æ Drawing O (UPS inner temperature.
ROCPOWER ‐ ROCWAVE user manual N O UPS Default Data and Special Function Execution 1. After the UPS is turned ON successfully, use to drawing P1. key pad to change the LCD display screen P1 P2 2. Press on the key pad to scroll down the LCD screen and then check the UPS settings.
ROCPOWER ‐ ROCWAVE user manual Æ Drawing R1 (Bypass Voltage) Æ Drawing S (Output Frequency Synchronized Window) Æ Drawing T (Inverter Output Voltage) Æ Drawing U1 (UPS Operation Mode) Æ Drawing V (Output Voltage Fine Tuning) Q1 Q2 R1 R2 S 24
ROCPOWER ‐ ROCWAVE user manual T U1 U2 U3 V 25
ROCPOWER ‐ ROCWAVE user manual 3. Press the scroll up on the key pad to execute special functions. The functions include Buzzer ON (as drawing Q1) or Buzzer OFF (as drawing Q2, Alarm silence for UPS warning) and Self‐Test OFF (as Drawing R2). The UPS will execute the battery test for 10 seconds. If the Self‐Test is successful, it will show as Drawing W; otherwise, it will show as Drawing D and error message at the same time. W UPS Default Settings and Their Alternatives 1.
ROCPOWER ‐ ROCWAVE user manual 9. When all the setting changes are completed and Drawing X is displayed, press the enter key pad to save all the changes. The changes will be activated only when the UPS is restarted. The LCD screen will be back to the default screen before setting. X 10. Turn OFF the UPS and the utility input breaker. 11. Your Setting changes are complete. UPS Shuts Down for Unknown Reasons 1. If a serious abnormal condition occurs, the UPS will turn itself OFF as shown in drawing Y.
ROCPOWER ‐ ROCWAVE user manual (d) Turn OFF the utility circuit breaker. (e) The UPS should reset. Shutting OFF the UPS 1. Press on the key pad for about five (5) seconds. The Inverter output will turn OFF. The UPS will stop power supply to the outlets and the LCD screen will show Drawing B. 2. Turn OFF the utility circuit breaker. 3. The UPS is completely turned OFF. Status & Alarm Buzzer The following table helps define the common UPS Status Definitions and Buzzer Beep Descriptions.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 5 Replacing the Battery Step 1 Step 2 29
ROCPOWER ‐ ROCWAVE user manual Step 3 Step 4 1KVA 2K/3KVA 30
ROCPOWER ‐ ROCWAVE user manual Recycling the Used Battery Contact your local recycling or hazardous waste center for information on the proper disposal of the used batteries.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 6 PRODUCT INTRODUCTION General Characteristics True online technology continuously supplies your critical device with a stable, regulated, transient‐free pure AC sine wave. 1. High‐efficiency Pulse Width Modulation (PWM) sine‐wave topology yields excellent overall performance. The high crest factor of the inverter handles all high in‐rush current loads without the need to upgrade the power rating. 2.
ROCPOWER ‐ ROCWAVE user manual Special Features 1. High Frequency Transformer‐less technology with rack/tower convertible enclosure allows use even in the most difficult of environment with space constraints 2. This UPS is equipped with fully digitalized control logic circuit for greater functionality and enhanced high level power protection. Digital signal processing (DSP) also provides powerful communication capability with enhanced flexibility for easy remote control and monitoring 3.
ROCPOWER ‐ ROCWAVE user manual Operating Modes & Voltage System Configurations Download and open the UPS Setting Tool Software to see the screen as below System Configuration Settings 1. 2. 3. 4.
ROCPOWER ‐ ROCWAVE user manual 5. Bypass Voltage Windows: Sensitivity: Select Sensitivity Low/Sensitivity High** 110V System Sensitivity Low Sensitivity High 92V～130V 97V～130V 6. Syn‐Frequency Window: Select 3Hz/1Hz Inverter Freq synchronizing range 7. Com Port: elect the Com Port of PC 8. Click on “Write” to confirm the configuration settings. The UPS will beep twice to acknowledge setting is successful. 9.
ROCPOWER ‐ ROCWAVE user manual Programmable outlet setting The UPS is equipped with two (2) programmable outlets for less critical loads. These outlets can be disabled during back‐up modes or overload conditions to provide power to the more critical loads connected to the UPS. Click on the “Programmable outlet setting” bar to enter the outlet settings screen as shown below.
ROCPOWER ‐ ROCWAVE user manual 1. Outlet Turns ON after UPS is Turned ON – select the time to automatically enable this outlet within the specified time when the UPS is powered ON. If “0” seconds is selected, the outlet will be enabled once the UPS is powered ON. 2. Outlet Turns OFF After AC Failure – select this option to automatically disable the outlet within the specified time after the utility outage to provide longer battery back‐up time for the other more critical loads connected to the UPS. 3.
ROCPOWER ‐ ROCWAVE user manual Communication Port Explanation The UPS is equipped with EPO dry contacts input, true RS232 & USB Communication ports as standard. This provides communication with bundled UPS monitoring software for remote monitoring of UPS status via PC. There are four (4) other optional interface cards available to meet various communication needs, i.e., DCE (dry contact relay card), R2E, USE and SNMP/WEB card (see Chapter 8).
ROCPOWER ‐ ROCWAVE user manual The Pin Assignments of the true RS232 port are illustrated as follows： 5 4 3 2 1 9 8 7 6 Pin 3: RS232 Rx Pin 2: RS232 Tx Pin 5: Ground USB Port Descriptions The following is the USB communication protocol definition: 1. Comply with USB version 1.0, 1.5Mbps 2. Comply with USB HID Version 1.0. 3.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 7 HOW THE UPS WORKS UPS System Block Diagram Fig 1 The above illustrates the True On‐Line Double Conversion architecture of the UPS system.
ROCPOWER ‐ ROCWAVE user manual Utility Conditions UPS Operating Modes LEDs Display Indications Rectifier converts AC to DC, battery is charging. Inverter , , LEDs Utility Normal converts DC to AC and supplies are illuminated loads with clean & stable power. Rectifier and charger stop operating，Battery is looped via Utility Abnormal the DC~DC boosts circuit and (under or over provides power to the Inverter. LED OFF, LED voltage) / Loads continue to receive power illuminated Absent from Inverter.
ROCPOWER ‐ ROCWAVE user manual The working principle of the UPS under normal utility conditions is illustrated as follows: When the utility is normal, the AC source is rectified into DC. The utility is partially fed into the charger to charge battery and partially fed into the inverter. The inverter changes the DC to AC to supply power to the load connected. The utility LED and inverter LED light up.
ROCPOWER ‐ ROCWAVE user manual Overload Condition The working principle of the UPS when overloaded is illustrated as follows: Fig 4 1. Generally, modern day electronics and IT equipment generate an inrush current when switching on. The amount of inrush current varies from equipment to equipment. Some can be as high as six (6) times its rated capacity while others produce negligible inrush.
ROCPOWER ‐ ROCWAVE user manual 2. The UPS Bypass loop is also equipped with overload protection. Its overload capacity is illustrated by the graph and table below. Inverter Failure Output Load Short Circuited when power is supplied via the Inverter If the output load is short circuited while being supplied via the inverter, the UPS will automatically shutdown the inverter and stop power to the loads. The fault LED lights up and the buzzer will continuously beep.
ROCPOWER ‐ ROCWAVE user manual Inverter/Internal Overheating If the UPS experiences overheat when the utility is normal, it will switch to Bypass Mode. The UPS will switch back to Inverter Mode when the overheating is eliminated. If it happens when the utility is abnormal, the buzzer will beep continuously and the fault LED will light up. The output of the UPS will also be shut OFF.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 8 Bundle Software Installation Guide Hardware Installation 1. Connect the male connector of RS232/USB* cable to the UPS communication port. 2. Connect the female connector of the RS232/USB* cable to a dedicated RS232 port of the Computer. 3. For optional interface cards, please go to the next page for more details. EPO G DC 36V 1 2 AC OUTPUT *Note: Only an RS232 cable is provided with the UPS.
ROCPOWER ‐ ROCWAVE user manual Optional Communication Cards R2E (2nd RS‐232) card CN1 is for RS232 DB9. For communication protocol, please refer to page 39. Installation Position: Optional Slot. USE (USB) card CN1 is for USB. For communicaiton protocol, please refer to page 40.
ROCPOWER ‐ ROCWAVE user manual DCE (Dry Contact) card The pin assignments of 10‐Pin Terminal： 1 2 3 4 4 5 6 7 8 9 10 1 Æ UPS on Bypass Mode (Bypass) 2 Æ Utility Normal (Normal close contact) 3 Æ Utility Normal (Normal open contact) 4 Æ Inverter On 5 Æ Battery Low 6 Æ Battery Bad or abnormal 7 Æ UPS Alarm 8 Æ Common 9 Æ Shutdown UPS positive (+) signal 10 ÆShutdown UPS negative (‐) signal The shutdown function will be activated, after a +6~+25VDC output is put between pin 9 and pin 10 for five (
ROCPOWER ‐ ROCWAVE user manual SNMP Cards SNMP/WEB card For installation, please refer to the user’s manual attached with the card. Installation Position: Optional Slot SNMP card of Megatec For installation, please refer to the user’s manual attached with the card.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 9 Troubleshooting When the UPS becomes faulty or malfunctions during operation, you may check the fault lists below for possible solutions. Should the problem persist, please contact your local dealer for assistance. Situation UPS Fault Check Items / LED Display Solution LED Read the error code 1.Er05, Er25, (see next page for error readings) displayed by the various LEDs and verify the fault as follow: 1. Check battery connections.
ROCPOWER ‐ ROCWAVE user manual UPS fails to provide battery backup or its back up time is shorter than its intended performance. UPS is normal but Check if all power cables there is no Output to are properly connected. the load The UPS switches to Is any power strip is Battery Mode then connected to the UPS? back to Utility Mode, Verify that wall outlet is when the connected functioning and all power device is turned ON. cords, plugs and cables Or, the UPS switches are working.
ROCPOWER ‐ ROCWAVE user manual Note: When the Fault LED is illuminated, press and hold the ‘ ’ key to check the error code. The error code is represented by the five LED percent bars (10%, 25%, 50%, 75%, and 100%). Each LED bar represents a number as shown in the figure below. For example, in the figure below, the 25% LED bar, 75% LED bar & 100% LED bar are key was pressed. The error code is 8 + 2 + 1 = 11, or Er11, illuminated when the which indicates that the UPS is overheating.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 10 Specifications Model VA Rating Apparent Output Power Active Output Power Power Factor Topology Type Agency Approvals 1,000 VA 2,000 VA 3,000 VA 1000VA 700Watts 2000VA 3000VA 1400Watts 2100Watts 0.
ROCPOWER ‐ ROCWAVE user manual Harmonic Distortion Transient Response (ms) Waveform To AC Mode (Full load) Efficiency To Battery Mode (Full load) Battery System Type Number of Batteries Backup Time (Full Load) Recharging Time Charging Current (Max.
ROCPOWER ‐ ROCWAVE user manual (Battery Mode) ＜105％ continuous ＞106％～120％ for 30 seconds shuts down ＞121％～150％ for 10 seconds shuts down ＞150％ immediately shuts down Buzzer continuously alarms. (Bypass Mode) ＜105％ continuous ＞106％～120％ for 250 seconds shuts down ＞121％～130％ for 125 seconds shuts down ＞131％～135％ for 50 seconds shuts down ＞136％～145％ for 20 seconds shuts down ＞146％～148％ for 5 seconds shuts down ＞149％～157％ for 2 seconds shuts down ＞158％～176％ for 1 seconds shuts down ＞177％～187％ for 0.
ROCPOWER ‐ ROCWAVE user manual 115V Output Connection 5‐15R×6 230V (6) 10A,IEC 320‐C13 Environmental Operation Temperature Noise Level Relative Humidity Interface Interface Type 1 *USB port+ 1*RS‐232 port Power management from SNMP manager and Web browser Windows 95/98/NT/2000/XP, Vista?? Novell NetWare, Linux, etc.
ROCPOWER ‐ ROCWAVE user manual CHAPTER 11 LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor, Rocpower and Rocsecure lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ROCPOWER ‐ ROCWAVE user manual This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the ordinary course of your business. Descriptions, Drawings and Specifications Rocstor products will substantially conform to the descriptions, drawings and specifications published by Rocstor. However, the descriptions, drawings and specifications are not warranties of performance and not warranties of fitness for a particular purpose.
ROCPOWER ‐ ROCWAVE user manual Buyer’s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold, leased, bartered or otherwise changed possession. The buyer must notify Rocstor and show proof of notification through any reasonable means of communication in which there is acknowledgment of receipt. See full street address, email address and toll free phone numbers below.
ROCPOWER ‐ ROCWAVE user manual THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Limitation on the Use of Any Rocstor “Rocpower” Product The product you purchased was not designed for direct or indirect patient care and treatment.
ROCPOWER ‐ ROCWAVE user manual After the first ninety (90) days, technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.
ROCPOWER ‐ ROCWAVE user manual Service Upgrades Rocstor offers extra coverage for your product. For information on service upgrades, visit www.Rocstor.com. Service upgrades purchased in one country are not transferable to another country. Manual – Disclaimer Revisions to this manual occur periodically. Please go to the Rocstor website, www.rocstor.com to obtain the most current version of the User Manual.
ROCPOWER ‐ ROCWAVE user manual Trademarks Acknowledgements © 2008, Rocstorage, Inc; acknowledges the following trademarks for company names or products mentioned within the Rocstor site, portal pages and articles/text/manuals: Rocstor, Rocsecure and Rocpower are registered trademarks of Rocstorage, Inc. Rocwave, Rocforce, Smartroc, Rocsafe … are the trademarks of Rocstorage, Inc. "store your future", "secure your future" and “power your future” are the slogan marks of Rocstorage, Inc.
ROCPOWER ‐ ROCWAVE user manual Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park, CA 91304‐4129 Office: +1 (818) 449‐2000 Fax: +1 (818) 884‐8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877‐7716 (USA and Canada) Tel: +1 (818) 449‐2000 (Domestic and Internationals) Fax: +1 (818) 884‐8777 Hours: 9:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: support@Rocstor.com Sales Info Hours: 8:00 am ‐ 5:00 pm PST Mon ‐ Fri (excluding holidays) Email: sales@Rocstor.
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