ROCPRO T24 4-Bay RAID System User Manual
TABLE OF CONTENTS IMPORTANT NOTICES ............................................................................................................ 4 SAFETY NOTICES .............................................................................................................................. 4 GENERAL NOTICES............................................................................................................................ 4 CAPACITY DISCLAIMER ..........................................................
SPECIFICATIONS................................................................................................................... 26 IMPORTANT NOTES ............................................................................................................. 27 KNOWLEDGE BASE .............................................................................................................. 28 LIMITED WARRANTY.........................................................................................................
IMPORTANT NOTICES Safety Notices The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive. Read all Manuals and instructions carefully before using the device. Do not spill any liquid or insert any object into the device. Use the device within the specifications indicated, including but not limited to: power requirements, temperature, humidity, sunlight and magnetism from other devices such as computers and televisions.
Do not spill any liquid or insert any object into the device. Do not attempt to disassemble and service the Rocpro drive during the warranty period. Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website (www.rocstor.com) for further details. FCC-B RADIO FREQUENCY INTERFERENCE STATEMENT This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
Use only the power supply cable provided with the RAID System unit. Any loss, corruption, or destruction of data is the sole responsibility of the user of the RAID System. Under no circumstances will the manufacturer be held liable for the recovery or restoration of any data Please thoroughly read and follow the instructions provided in this manual. Failure to do so may result in damage to the RAID System, and any or all of the connected devices.
GENERAL Introduction Rocpro T24 Thunderbolt 2 4 - Bay Desktop RAID The new Rocpro T24 Thunderbolt 4-Bay RAID system provides massive storage capacity and advanced RAID configuration in a compact storage device. The Rocprot T24 delivers extraordinary performance and reliability. Specifically designed for demanding audio/video professionals, the new Rocpro T24 utilizes fast SATA high capacity 3.5” drives or Solid State Drive; in heat dissipating aluminum case.
BOX CONTENTS Rocpro T24 x 1(with removable drive tray enclosed x 4) Thunderbolt cable x 1 Power Cable x 1 Accessories Kit CD ( User Manual / Software ) x 1 Please make sure that the contents listed above are not damaged or missing. If you should find damages or missing contents, please contact your supplier immediately. Please keep (store) all package contents and packaging material during the limited warranty period.
MINIMUM SYSTEM REQUIREMENTS To utilize the RAID, the minimum system configuration in the host computer requires the following: Mac Users: Hardware: Thunderbolt port(s.) Mac: Any Mac with a Thunderbolt port running OS X 10.9 or later. Memory RAM: 4 GB RAM 3.5 or 2.5 inch SATA-compatible hard drive and/or 2.5-inch Solid State Drive(s) (SSD) are required for the RAID System.
CONNECTORS Thunderbolt 2 port x2 Power Input ON/OFF Power Switch Lock Port/Slot SYSTEM VIEWS Front and Rear View The status indication of each LED indicator is listed under the LED INDICATORS section below. A. B. C. D. E. F. G. H.
Hard Drive Installation 1. Open the package and take out the product making sure that all the enclosed contents are not damaged or missing. Should you find damages or missing contents, please contact your supplier immediately. 2. Place the enclosure on a stable surface, ensure that it is well ventilated without blockage to the vent and kept away from locations near water or where the product may become vulnerable resulting in damages. 3.
Management Software Installation. Installation of Monitoring Software Please install from product CD in the accessory package or download it from www.Rocstor.com. Step 1. Select “Security & Privacy” under “System Preferences”. Step 2. Click on the lock icon from the bottom-left corner to unlock settings under “General”.
Step 3. Insert your “Username” & “Password” for the computer. Step 4. Select “Allow from anywhere” for App downloads. Step 5. Click on the lock icon from the bottom-left corner to lock settings. Step 6. Run MSU application to proceed installation for “Introduction” > “License” > “Destination Select” > “Installation Type” > “Installation” > “Summary”, and please click on “Continue” for “Introduction”.
Step 7. Please click on “Continue” for “License”. Step 8. Please click on “Agree” in the popped-up dialogue of “License” to continue.
Step 9. “Installation Type” indicates the size of space will occupy, please click on “Install”. Step 10. Insert your “Username” & “Password” for the computer then please click on “Install Software” to continue. Step 11. Software installation completed, please click on “Close” button to exit installation.
Step 12. Please launch the monitoring software after restarting the computer from software installation. Operation of Monitoring Software Before operating MSU, please verify ROCPRO T24 has already connected to the computer with HDD installed and powered on. Please choose enterprise standard HDD for surveillance with identical brand and capacity. Step 1. Insert your “Username” and “Password” for the computer. Step 2.
RAID Settings A. If installed HDD was used for RAID on other devices, please assure that previous RAID info in HDD has been successfully removed/erased and HDD has been reformatted. B. Please backup all data before configuring/changing to desire RAID mode. C. JBOD: To use individual capacity of each installed HDD. D. RAID-0: Only enhances the performance of data accessing, it does not provide backup/fail-safe for stored data. Step 1. Please select “Device” > “Adapter” > “Operation” > “Create RAID”.
Step 4. Please verify RAID level and number of HDD selected are indicated correctly, and then click on “Next” to continue. Step 5. Please verify selected RAID level and relevant information are indicated correctly, and then click on “Submit” to continue Step 6. Click for confirmation in the popped-up dialogue to proceed with selected RAID level.
Step 7. RAID level completed The naming sequences of adapter set assigns from “Adapter 0”, ”Adapter 1”… to ”Adapter 5”, and ROCPRO T24 may adopt maximum of 6 sets. RAID: Default name is “VD_R0_1”. The options in the top-right corner may apply for “Modify” or “Restore”. HDD ID: Each set of HDDs within will be indicated as 0, 1, 2 and 3. Deletion of RAID Please backup stored data before deleting RAID, once RAID been deleted all data within shall be erased. Step 1.
Step 2. Confirmation dialogue will appear for deletion. Step 3. Second confirmation dialogue will appear to proceed with delete. Step 4. Final confirmation dialogue will appear to delete partition information.
Step 5. After RAID has been deleted, each of the HDD will revert to original connecting status individually. Frequently Asked Questions A. ROCPRO T24 will goes into sleep mode when Thunderbolt cable is not connected, while fan and LED indication of ROCPRO T24 will not be functioning until connecting with Thunderbolt cable. B. When ROCPRO T24 goes into sleep mode that fan and LED indication of ROCPRO T24 will not be functioning, until ROCPRO T24 has been reactivated. C.
Visual Status Indicator Definitions Status Power on / NO HDD Power on / HDD Idle Power on / HDD Access Power on / HDD Fail Power LED Blue On Blue On Blue On Blue On HDD LED N/A Blue On Blue Blinks N/A Connecting Multiple Devices Up to six Thunderbolt compatible devices can be connected to the computer via Daisy Chain, including: the Rocpro T24 , other computer hardware (i.e. DVD writer), high-resolution displays, digital devices (i.e. digital video camera), and more.
RAID Definition RAID 0 (Striping) RAID 0 (Striping) is a performance-oriented, non-redundant data mapping technique. It combines multiple drives into a single logical unit. Instead of viewing several different drives, the operating system sees only one large drive. Striping splits data evenly across two or more disks simultaneously, dramatically increasing performance.
RAID 1 (Mirroring) RAID 1 (Mirroring) consists of at least two drives storing duplicate copies of the same data. In this configuration (mode) the data is simultaneously written to two drives (HDD or SSD). Thus, the storage capacity of a two-disk (SSD) array is combined into a single disk and the capacity is limited to the size of the smallest disk. The speed of operation is average in comparison to other RAID modes.
JBOD (JUST A BUNCH OF DISKS) Just a Bunch of Disks (JBOD) refers to a group of drives. In JBOD, the number of logical drives is equal to the number of physical drives (HDD and/or SSD.) This mode allows the RAID System to operate as a multi-disk storage enclosure, but provides no data redundancy. The speed of operation is fast in comparison to other RAID modes.
SPECIFICATIONS Device Type: Hard Drive Array interface: Thunderbolt™ 2 Installed Devices / Modules: 4 SATA Drives Maximum Supported Drives: SATA-600 Localization: United States Storage Controller: Hardware RAID ( SATA 6Gb/s ) – RAID 0, 1, 10 (0+1), JBOD Hard Drive: SSD or HDD SATA 6Gb/s – Hot-swap OS Required: Microsoft® Windows®, Apple® Mac® OS X 10.8.5 or later Dimensions: 6.54” (H) x 4.89” (W) x 8.27“ (D), (166x124x210 mm) Weight (Without HDD): 7.25 Lbs (3.
IMPORTANT NOTES: 1. 2. 3. 4. 5. 6. 7. 8. All programs should be closed before beginning. Connect the Rocstor hard disk drive to your computer using the appropriate cables. Turn ON the Rocstor hard disk drive. The initial goal is to reach the Control Panel. If you know how to get there, skip this section and go directly to Instruction 1 (Instructions for Partitioning and Formatting from FAT 32 to NTFS.
KNOWLEDGE BASE Introductions: Interfaces (ports) and Cables Thunderbolt is the brand name of a hardware interface that allows the connection of external peripherals to a computer. Thunderbolt 1 and 2 use same connector as Mini DisplayPort (MDP), while Thunderbolt 3 uses USB Type-C. It was initially developed and marketed under the name Light Peak,[1] and first sold as part of a consumer product on February 24, 2011.
LIMITED WARRANTY This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for all lines of products. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARCTICULAR PURPOSE. ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY.
(a) as a result of accident, misuse, abuse, or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product and/or posted on the Rocstor website; (c) by the use of parts not manufactured or sold by Rocstor; (d) as a result of normal wear; or (e) by modification or service by anyone other than (i) Rocstor, (ii) a Rocstor authorized service provider, or (iii) your own installation of end-user replaceable Rocstor or Rocstor approved parts i
original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee. Types of Limited Warranty Service Your Rocstor Limited Warranty consists of repair or replacement of defective parts, including hard drives identified by Rocstor Support Organization as “pre-failure.
TECHNICAL SUPPORT Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Rocstor on the Rocstor branded product or that was included with the Rocstor branded product at the time of your purchase or lease of the product. Technical support for software is available for the first ninety (90) days from date of product purchase or lease.
COPYRIGHTS © 2016 Rocstorage, Inc. This Manual is protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of Rocstorage, Inc. You may not alter or remove any trademark, copyright or other notice from copies of this Manual. Assembled and integrated in U.S.A. using domestic and / or foreign components.
CONTACT INFORMATION Corporate Headquarters 9445 De Soto Ave Chatswoth, CA 91311 Office: +1 (818) 727-7000 Fax: +1 (818) 998-8777 Email: info@Rocstor.com Technical Support / RMA Tel: (888) 877-7716 (USA and Canada) Tel: +1 (818) 727-7000 (Domestic and Internationals) Fax: +1 (818) 998-8777 Hours: 9:00 am - 5:00 pm PST Mon - Fri (excluding holidays) Email: support@Rocstor.com Sales Info Hours: 8:00 am - 5:00 pm PST Mon - Fri (excluding holidays) Email: sales@Rocstor.
Thank you for purchasing the Rocpro T24 4-Bay RAID. Rocstor Rocpro T24 Ver.
