User Manual

Troubleshooting
R&S
®
FPL1000
1031User Manual 1178.3370.02 ─ 09
Figure 12-1: Event Viewer
5. Enter a file name and select "Save"
Collect the error information and attach it to an email in which you describe the prob-
lem. Send the email to the customer support address for your region as listed in Chap-
ter 12.7, "Contacting Customer Support", on page 1031.
Packing and transporting the instrument
If the instrument needs to be transported or shipped, observe the notes described in
Chapter 13, "Transporting", on page 1033.
12.7 Contacting Customer Support
Technical support – where and when you need it
For quick, expert help with any Rohde & Schwarz product, contact our customer sup-
port center. A team of highly qualified engineers provides support and works with you
to find a solution to your query on any aspect of the operation, programming or applica-
tions of Rohde & Schwarz products.
Contact information
Contact our customer support center at www.rohde-schwarz.com/support, or follow this
QR code:
Contacting Customer Support