User Manual
Troubleshooting
R&S
®
FPL1000
863User Manual 1178.3370.02 ─ 03
The file is stored as
C:\ProgramData\Rohde-Schwarz\ZNL-FPL\user\
<inst_model>_<serial-no>_<date_and_time>.zip
For example
C:\ProgramData\Rohde-Schwarz\ZNL-FPL\user\
FPL1003__20160803_145113.zip
Collect the error information and attach it to an email in which you describe the
problem. Send the email to the customer support address for your region as listed
on the Internet (http://www.customersupport.rohde-schwarz.com).
Packing and transporting the instrument
If the instrument needs to be transported or shipped, observe the notes described in
Chapter 4.1.1.1, "Unpacking and Checking the Instrument", on page 13.
Collecting Information for Technical Support