Warranty

8/11/2016 RokuPlayerLimitedWarrantyandEndUserAgreementInformation–RokuSupport
https://support.roku.com/hc/enus/articles/208757158RokuPlayerLimitedWarrantyandEndUserAgreementInformation 7/11
applicable Warranty Period, then follow the appropriate links below to initiate
the warranty claim process via phone or live chat. For more extensive
information please see the Roku player Important Product Information Link.
USA
Support.roku.com/hc/en-us (/hc/en-us/articles/208756978)
Canada - English
Support.roku.com/hc/en-ca (/hc/en-ca/articles/208756978-Contact-
Support)
Canada - French
Support.roku.com/hc/fr-ca (/hc/fr-ca/articles/208756978)
UK/Ireland
Support.roku.com/hc/en-gb (/hc/en-gb/articles/208756978)
Mexico
Support.roku.com/hc/es-mx (/hc/es-mx/articles/208756978)
France
Support.roku.com/hc/fr-fr (/hc/fr-fr/articles/208756978)
†Product Returns
If you purchased your player from roku.com and are within the 30-day return
period, you can use the link below to initiate the return.For purchases from all
other retailers, please contact them directlyfor more information as the
return is subject to the policies of thatretailer.
What is Roku's 30 day money back guarantee policy? (/hc/en-
us/articles/208757078-What-is-Roku-s-30-day-money-back-guarantee-
policy-)
Factory Reset
Before you return, sell, or give away your existing Roku player or Roku TV,you