User's Manual

The License Agreement
Use of the Roku player (“Player”) requires you
to establish an account on Roku’s website and
consent to the terms and conditions provided in
connection with your account setup. If you do not
agree to these terms and conditions and you are
within the allowable time period for returns under
the applicable return policy, you may return the
Player to the place where you obtained it for a
refund, subject to the terms of such return policy.
You should perform a factory reset on the Player
before you return it. For instructions on how to
reset your Player, please visit our website.
Safety Precautions
This product has been designed with the highest
concern for safety. However, any electrical device, if
used improperly, has the potential for causing fire,
electrical shock or personal injury. To help ensure
accident-free operation, follow these guidelines:
• Observe all warnings, precautions & instructions.
• Regularly inspect the AC power adapter for
damage.
• Stop use, unplug the AC power adapter from the
electrical outlet and disconnect any other cables
immediately if the Player functions in an abnor-
mal manner, produces unusual sounds or smells
or becomes too hot to touch.
• For more information on product safety and
troubleshooting, please go to
www.roku.com/support.
Use and Handling
• Do not operate the Roku remote using any vigor-
ous motions or gestures.
• Keep the Player and accessories, including cable
ties and fasteners, out of the reach of small chil-
dren.
• Do not touch the Player or connected cables
during an electrical storm.
• Do not allow liquid, small particles or other
foreign objects to get into the Player or acces-
sories.
• Do not expose the Player to smoke or steam.
• Do not expose the Player or accessories to high,
temperatures, high humidity or direct sunlight.
• Do not place the Player or the remote on
the floor or in a place where they may cause
someone to trip or stumble.
• To prevent possible hearing damage, do not listen
at high volume levels for long periods.
• Place your player within range of
your wireless network.
• Do not place your player in an
enclosed cabinet; it may interfere
with the wireless signal.
• Do not place anything on top
of your player; it may cause the
player to overheat.
IMPORTANT tips about
battery handling!
Inserting batteries: When inserting batteries, be
sure to insert each battery negative (-) side first,
pushing it into the coil and then into the compart-
ment. Never insert batteries positive (+) side first.
Replacing batteries: Always replace dead batter-
ies with two brand-new batteries from the same
manufacturer. Never use damaged batteries.
Disposal of batteries: Always dispose of batteries
following federal guidelines or local ordinances. Do
not dispose of used batteries in an open fire.
Warning signs: If your remote gets warm/hot
during use, discontinue use and contact Roku
Customer Support immediately at roku.com/
support. There is a risk of explosion if battery is
replaced by an incorrect type.
Limited Hardware Warranty
Subject to the additional terms and conditions set
forth below, Roku provides this Limited Warranty:
• Only to the person or entity that originally
purchased the Player from Roku or from one of
its authorized resellers or distributors; and
• One (1) year limited hardware warranty for
Players purchased and delivered to the end user
within the United States.
Limited Warranty
Roku warrants the Player hardware against defects
in materials and workmanship under normal use for
a period of one (1) year from the date of purchase
(“Warranty Period”). If Roku determines that the
Player’s hardware is defective, Roku will either
repair the unit or replace the unit with either a
new or rebuilt Player, at its option. If the Warranty
Period has expired or is otherwise not applicable
(see Scope and Limitation on Warranty below),
we will return the Player to you at your cost and
expense. More information about this warranty can
be found at www.roku.com/support. THE FOREGO-
ING SETS FORTH ROKU’S SOLE OBLIGATION AND
YOUR EXCLUSIVE REMEDY IN THE EVENT OF
ANY BREACH OF THIS LIMITED WARRANTY.
Return and Warranty Service Process
Please access and review Roku’s online help
resources at support.roku.com before seeking
warranty service. Returns for your new Player must
be within the 30-day return period (if purchased
directly from Roku’s website) or in accordance
with the return policy period of the applicable
retailer from which you purchased the Player.
Warranty service requests for your new Player
must be within the original product warranty
period. You must first obtain a Return Merchandise
Authorization (RMA) number from Roku Customer
Support by visiting our website or contacting
888-600-7658. RMA numbers expire 30 days from
issuance. Roku may attempt to troubleshoot a
warranty-related problem prior to issuing a RMA
number. Please be prepared to provide additional