Quick Start Guide

AT ANY TIME (AND THAT THEY CANNOT BE DISABLED BY YOU);
AND (B) WILL REQUIRE AN INTERNET CONNECTION AND YOU MAY
INCUR ADDITIONAL DATA CHARGES FROM THE PROVIDER OF THE
INTERNET CONNECTION. YOU UNDERSTAND THAT THESE UPDATES ARE
NECESSARY TO MAINTAIN COMPATIBILITY WITH OTHER UPDATES TO
ROKU DEVICES OR SERVICES AND MAY BE REQUIRED FOR SECURITY
REASONS. BY USING THE ROKU DEVICE, YOU HEREBY AGREE TO
RECEIVE SUCH UPDATES.
Separately Licensed Code
Certain software components of the Software are provided under separate
third-party license terms (“Separately Licensed Code”) and your right to
use such components is governed by such license terms. Please visit https://
www.roku.com/separatelylicensedcode for more information.
WARRANTY DISCLAIMER; LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(A) EXCEPT FOR THE LIMITED PRODUCT WARRANTY ACCOMPANYING
YOUR ROKU DEVICE, THE SEPARATELY LICENSED CODE AND
THE SOFTWARE ARE PROVIDED “AS IS”, WITH ALL FAULTS AND
WITHOUT WARRANTY OF ANY KIND. ROKU DISCLAIMS ALL OTHER
WARRANTIES AND CONDITIONS, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. ROKU DOES NOT
GUARANTEE, REPRESENT, OR WARRANT THAT THE ROKU DEVICE,
THE SEPARATELY LICENSED CODE AND THE SOFTWARE WILL BE: (I)
SECURE, VIRUS-FREE OR ERROR-FREE, OR (II) FREE FROM ATTACK
OR SECURITY INTRUSION. SOME JURISDICTIONS DO NOT ALLOW
EXCLUSIONS OR LIMITATIONS ON IMPLIED WARRANTIES, SO THE
FOREGOING LIMITATIONS OF WARRANTIES MAY NOT APPLY TO YOU.
YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION
TO JURISDICTION.
(B) IN NO EVENT SHALL ROKU, ITS DIRECTORS, OFFICERS OR
EMPLOYEES BE LIABLE TO YOU FOR PERSONAL INJURY OR PROPERTY
DAMAGE, OR ANY SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE,
INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF
ANY ROKU DEVICE, THE SEPARATELY LICENSED CODE, THE SOFTWARE,
OR YOUR USE THEREOF; AND
(C) YOU AGREE THAT THE TOTAL CUMULATIVE LIABILITY OF ROKU,
ITS DIRECTORS, OFFICERS AND EMPLOYEES UNDER THIS EULA,
INCLUDING LIABILITY RELATING TO ALL ROKU DEVICES LINKED TO
YOUR ROKU ACCOUNT AND THE SEPARATELY LICENSED CODE AND
THE SOFTWARE IN SUCH ROKU DEVICES, AND YOUR USE THEREOF,
SHALL NOT EXCEED THE AMOUNT SET FORTH IN THE ROKU ACCOUNT
TERMS AND CONDITIONS YOU AGREED TO FOR YOUR ROKU ACCOUNT.
THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF THE REMEDY
PROVIDED HEREIN FAILS ITS ESSENTIAL PURPOSE AND EVEN IF ROKU,
ITS DIRECTORS, OFFICERS OR EMPLOYEES HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OF CERTAIN
WARRANTIES OR LIMITATIONS OF LIABILITY FOR CERTAIN TYPES OF
DAMAGES, SO SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY
NOT APPLY TO YOU. NOTHING IN THESE TERMS OF USE SHALL AFFECT
ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU, AND
YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION
TO JURISDICTION.
Export Controls
You agree not to download any Content or Software, nor otherwise export
or re-export any Roku Device or the Software into (or to a national or
resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria or any other country
as to which the United States or your country has embargoed goods, or
to anyone on the U.S. Treasury Department’s List of Specially Designated
Nationals or the U.S. Commerce Department’s Table of Denial Orders or on
similar restricted lists published by your government from time to time. By
using any Roku Device or the Software, you are representing and warranting
that you are not located in, under the control of, or a national or resident of
any such country or on any such list.
Choice of Law; Dispute Resolution
(A) Choice of Law. You agree that this EULA shall be governed by the laws
of the State of Delaware without regard to any conflict of laws principles
that may provide the application of the law of another jurisdiction; and
(B) Dispute Resolution. You and Roku agree to be bound by the procedures
set forth below to resolve any and all claims arising out of or relating to
any aspect of this EULA, whether based in contract, tort, statute, fraud,
misrepresentation or any other legal theory, including but not limited to,
claims related to the Roku Device and the Software. Each such claim is
referred to individually as “Claim” and collectively as “Claims.”
(1) Agreement to Arbitrate. YOU AND ROKU AGREE THAT, EXCEPT FOR
THE CLAIMS IDENTIFIED IN PARAGRAPH 3 OF THIS SECTION BELOW,
ANY AND ALL CLAIMS SHALL BE FINALLY SETTLED BY BINDING
ARBITRATION. THE ARBITRATION SHALL BE ADMINISTERED BY THE
AMERICAN ARBITRATION ASSOCIATION (“AAA”) PURSUANT TO THE
AAA’S THEN-CURRENT CONSUMER ARBITRATION RULES, WHICH CAN
BE FOUND AT WWW.ADR.ORG OR BY CALLING 800-778-7879. AAA’S
SUPPLEMENTARY RULES FOR CLASS ARBITRATIONS SHALL NOT APPLY.
THE ARBITRATOR HAS THE AUTHORITY TO DECIDE ALL ISSUES OF
ARBITRABILITY. PLEASE BE AWARE THERE IS NO JUDGE OR JURY IN
ARBITRATION. ARBITRATION PROCEDURES ARE SIMPLER AND MORE
LIMITED THAN THE RULES APPLICABLE IN COURT, AND REVIEW OF
THE ARBITRATOR’S DECISION BY A COURT IS LIMITED. YOU AND ROKU
FURTHER AGREE THAT EACH OF YOU MAY BRING CLAIMS AGAINST
THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF
OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE
ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE
OR JOIN MORE THAN ONE PERSON’S CLAIM AND MAY NOT PRESIDE
OVER ANY CONSOLIDATED, REPRESENTATIVE OR CLASS PROCEEDING.
ALSO, TO THE EXTENT RESTRICTIONS ON THE ARBITRATOR’S AWARD
ARE PERMITTED BY APPLICABLE LAW, THE ARBITRATOR MAY AWARD
RELIEF (INCLUDING MONETARY, INJUNCTIVE OR DECLARATORY
RELIEF) ONLY ON AN INDIVIDUAL BASIS AND MAY NOT AWARD
ANY FORM OF CONSOLIDATED, REPRESENTATIVE OR CLASS-WIDE
RELIEF. NOTWITHSTANDING ANY PROVISION IN THESE TERMS TO
THE CONTRARY, IF THE CLASS-ACTION WAIVER IN THIS PROVISION
IS DEEMED INVALID OR UNENFORCEABLE, OR IF AN ARBITRATION IS
ALLOWED TO PROCEED ON A CLASS BASIS, THEN NEITHER YOU NOR
ROKU ARE ENTITLED TO ARBITRATE THE CLAIMS. THIS ARBITRATION
PROVISION IS SUBJECT TO THE FEDERAL ARBITRATION ACT. SUBJECT
TO PARAGRAPH 6 OF THIS SECTION BELOW, THE ARBITRATOR’S
AWARD SHALL BE BINDING ON YOU AND ROKU, AND MAY BE ENTERED
IN ANY COURT OF COMPETENT JURISDICTION.
(2) Fees and Costs. Information on AAA and how arbitration is initiated can
be found at www.adr.org or by calling 800-778-7879. For Claims of $75,000
or less, you will be responsible for the initial arbitration filing fee, up to the
amount of the initial filing fee if you were to initiate a lawsuit against Roku
based on such Claims in court. If the arbitrator finds such Claims to be non-
frivolous, Roku will pay any dierence in such filing fees plus the arbitrator
fees. For Claims in excess of $75,000, if you are able to demonstrate that the
costs of arbitration will be prohibitive as compared to the costs of litigation,
Roku will pay as much of your actual filing fees and the arbitrator fees for
the arbitration as the arbitrator deems necessary to prevent the arbitration
from being cost-prohibitive as compared to the cost of litigation.
In addition to the foregoing, if the arbitrator issues you an award based on
the merits of your Claim that is greater than the value of Roku’s last written
settlement oer made before an arbitrator was selected (or Roku did not
make a settlement oer before an arbitrator was selected), then Roku will
pay you the amount of the award or $10,000, whichever is greater.
(3) Exclusions. This agreement to arbitrate does not apply to any Claim
(a) in which a party is attempting to protect its intellectual property rights
(such as its patent, copyright, trademark, trade secret, or moral rights, but
not including its privacy or publicity rights), or (b) that is properly brought
in small-claims court.
(4) Jurisdiction. If the agreement to arbitrate in this provision is found to
be invalid, unenforceable or inapplicable to a given Claim, then any and all
proceedings to resolve such Claim must be brought exclusively in a federal
court of competent jurisdiction in the Northern District of California or in a
state court in Santa Clara County, California. You hereby irrevocably consent
to the exclusive jurisdiction and venue of such courts.
(5) Appeal. Any award issued by an arbitrator pursuant to this agreement
shall be final and binding on all parties, except (1) for judicial review
expressly permitted by law; or (2) if the arbitrator’s award includes an award
of injunctive relief against a party, in which case the enjoined party shall
have the right to seek judicial review of the injunctive relief in a court of
competent jurisdiction that shall not be bound by the arbitrator’s application
or conclusions of law.
(6) 30-Day Right to Opt Out. You have the right to opt out of this
agreement to arbitrate by sending a written notice of your decision to opt
out to the following address: Legal Department, Roku, Inc., 150 Winchester
Circle, Los Gatos CA 95032, USA; provided that, such notice must be
postmarked on or before the 30th day after the date you create your
Roku Account if you do not already have one. If you have an existing Roku
Account, all Roku Devices you choose to link to your Roku Account or pair
to a Roku Device, and all Roku Services accessed using these products, will
be subject to this agreement to arbitrate. Your notice should include your full
name, your current postal address, telephone number and email address, the
product name and serial number for your Roku Device, and a copy of the
original proof of purchase for your Roku Device. If you timely send a notice
in compliance with this paragraph 6, the agreement to arbitrate will not
apply to either you or Roku. If you do not timely send this notice, then you
agree to be bound by this agreement to arbitrate.
(7) Changes. Notwithstanding any provision in this EULA to the contrary,
you agree that, if Roku seeks to delete or materially modify the agreement
to arbitrate described herein, any such deletion or modification will not
apply to any individual Claim of which you have notified Roku prior to such
modification.
Miscellaneous
Roku may transfer its rights and obligations under this EULA to another
organization. You may only transfer your rights or your obligations under
this EULA to another person if Roku agrees in writing. This EULA is between
you and Roku. No other person shall have any rights to enforce these terms.
Each of the paragraphs of this EULA operates separately. If any court or
relevant authority decides that any of them are unlawful, the remaining
paragraphs will remain in full force and eect. If Roku fails to insist that
you perform any of your obligations under this EULA, or if Roku does not
enforce its rights against you, or if Roku delays in doing so, that will not
mean that Roku has waived its rights against you, or that you do not have
to comply with those obligations. If Roku does waive a default by you, Roku
will only do so in writing, but that will not mean that Roku will automatically
waive any later default by you.
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