User Guide 28" LED TV NS-28D310NA15 Before using your new product, please read these instructions to prevent any damage.
Contents CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Connect a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 DVI (same as HDMI but requires an audio connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 VGA (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Adjust the picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Adjust the TV picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Automatically adjust the aspect ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Set the power on picture mode . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents MHL-enabled device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 INlink (CEC-compatible) device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Program universal remote controls . . . . . . . . . . . . . . . . . . . . .
f CHILD SAFETY It makes a difference how and where you use your flat panel display As you enjoy your new product, keep these safety tips in mind The issue The home theater entertainment experience is a growing trend, and larger TVs are popular purchases. However, TVs are not always supported on the proper stands or installed according to the manufacturer’s recommendations. We and the consumer electronics industry are committed to making home entertainment enjoyable and safe.
Important Safety Instructions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol indicates that dangerous voltage constituting a risk of electric shock is present within your TV. This label is located on the back of your TV. This symbol indicates that there are important operating and maintenance instructions in the literature accompanying your TV. 1 2 3 4 5 6 7 8 9 10 11 12 13 2 Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions.
NS-28D310NA15 Safety check After completing any service or repair to this device, ask the service technician to perform routine safety checks to determine that your TV is in correct operating condition. Power source Operate your TV only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult an electrician or your local power company. Servicing These servicing instructions are for use by qualified service personnel only.
Insignia 28" LED TV Insignia 28" LED TV Introduction INlink Congratulations on your purchase of a high-quality Insignia product. Your NS-28D310NA15 represents the state of the art in LED TV design and is designed for reliable and trouble-free performance. DTS Sound™ MHL™ Connect your MHL-enabled device, such as a cell phone or Roku Streaming Stick™, and view your device’s screen on your TV. Supports 1080p HD video and 5.1 digital surround sound playback from your mobile device.
NS-28D310NA15 Insignia 28" LED TV Install the stand or wall-mount bracket Notes • If you plan to wall-mount your TV, do not install the stand. • Store the stand and stand screws in case you decide to use the stand in the future. Install the stand 1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and scratches. 2 Secure the stand column to your TV with the three provided B4 16 mm screws (the shorter screws).
Insignia 28" LED TV 3 Secure the TV stand to the stand column with the four provided B4 18 mm screws (the longer screws). Screw type B4 Screw length 18 mm # of screws 4 Front 6 www.insigniaproducts.
NS-28D310NA15 Insignia 28" LED TV Install a wall-mount bracket Warning This TV is intended to be supported by a UL Listed wall mount bracket with suitable weight/load. (See “Miscellaneous” on page 81.) 1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and scratches. 2 If the stand is attached, remove the three screws that secure the stand column to the TV, then remove the stand column. www.insigniaproducts.
Insignia 28" LED TV 3 Attach the wall-mount bracket to your TV using the mounting holes on the back of your TV. See the instructions that came with the wall-mount bracket for information about how to correctly hang your TV. Notes • The length of the wall-mount screws vary depending on the wall-mount bracket you purchased. See the instructions that came with the wall-mount bracket for screw lengths. • The mounting holes on the back of your TV take type M6 screws. 3.94 in. (100 mm) 7.87 in.
NS-28D310NA15 Insignia 28" LED TV TV components Note The control buttons are on the bottom edge of the screen. Package contents • • • • • • • 28" LED TV Remote control and batteries (2 AAA) Stand column and screws (3) TV stand and screws (4) AC power adapter Quick Setup Guide Important Information # 1 Item Remote control sensor 2 Power indicator Front 3 MENU 4 INPUT 5 VOL–/VOL+ 6 CHT/CHS 7 POWER www.insigniaproducts.com Description Receives signals from the remote control. Do not block.
Insignia 28" LED TV Side jacks # Item VIDEO/Y, PB, PR 5 OR VIDEO/Y 6 # 1 Item /AUDIO OUT 2 USB DIGITAL 3 OUTPUT (Coaxial) 4 AUDIO L and R 10 Description Connect headphones, a sound bar, analog speaker system, or a home theater system to this jack to listen to TV audio through external speakers. For more information, see “Analog audio” on page 34. Connect a USB flash drive to this jack to view compatible JPEG picture files.
NS-28D310NA15 Insignia 28" LED TV Back # Item 1 DC IN 2 PC/DVI AUDIO IN 3 VGA 4 ANT/CABLE www.insigniaproducts.com Description Plug the AC power adapter into this connector. Connect the audio for a computer to this jack. For more information see “VGA (good)” on page 30. OR Connect the audio for a DVI device to this jack. For more information see, “DVI (same as HDMI but requires an audio connection)” on pages 15 or 29. Connect the video for a computer to this jack.
Insignia 28" LED TV Remote control # Button 10 FAVORITE Press to open the Favorite channel list. See “Set up a favorite channel list” on page 59 and “View a favorite channel” on page 59. 11 Media controls INlink—Press to control INlink-compatible (HDMI CEC) devices. See “Use INlink” on page 45. USB—Press to control a photo slideshow. See “View photos in a slideshow” on page 51. —Press to control a movie or show that is streaming through a connected Roku Streaming Stick.
NS-28D310NA15 Insignia 28" LED TV What connection should I use? Your TV has several connection types for connecting devices to your TV. For the best video quality, you should connect a device to the best available connection.
Insignia 28" LED TV Connect a cable or satellite box Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. For more information, see “What connection should I use?” on page 13. HDMI (best) Side of TV Cable or satellite box On your TV HDMI cable connector HDMI cable HDMI jack 1 Make sure that your TV’s AC power adapter is unplugged and all connected equipment is turned off.
NS-28D310NA15 Insignia 28" LED TV DVI (same as HDMI but requires an audio connection) Note You must use the HDMI2 (ARC/DVI) jack to connect a cable or satellite box using DVI. If you use another HDMI jack, you will not hear sound from the TV speakers.
Insignia 28" LED TV Component video (better) Note Cables are often color-coded to match color-coded jacks. Side of TV On your TV Audio cable Cable or satellite box Component Audio cable video cable connectors connectors Component video cable Component video jacks Analog audio jacks 1 Make sure that your TV’s AC power adapter is unplugged and all connected equipment is turned off. 2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
NS-28D310NA15 Insignia 28" LED TV AV (composite video) (good) Notes • Cables are often color-coded to match color-coded jacks. • The yellow video connector on the AV cable connects to the green VIDEO/Y jack. Cable or satellite box Side of TV On your TV AV (composite video) cable connector AV (composite video) jack Audio cable connectors AV cable (composite video cable) Analog audio jacks 1 Make sure that your TV’s AC power adapter is unplugged and all connected equipment is turned off.
Insignia 28" LED TV Coaxial (good) Cable or satellite box On your TV Coaxial cable connector ANT/CABLE jack Back of TV Coaxial cable 1 Make sure that your TV’s AC power adapter is unplugged and all connected equipment is turned off. 2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box. 3 Connect a coaxial cable (not provided) to the ANT/CABLE jack on the back of your TV and to the coaxial out jack on the cable or satellite box.
NS-28D310NA15 Insignia 28" LED TV Connect an antenna or cable TV (no box) On your TV Antenna or cable TV (no box) Coaxial cable connector ANT/CABLE jack Back of TV Coaxial cable 1 Make sure that your TV’s AC power adapter is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to the ANT/CABLE jack on the back of your TV and to the antenna or cable TV wall jack. 3 Plug your TV’s AC power adapter into a power outlet, then turn on your TV.
Insignia 28" LED TV Connect a DVD or Blu-ray player Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. For more information, see “What connection should I use?” on page 13. HDMI (best) Side of TV DVD or Blu-ray player On your TV HDMI cable connector HDMI jack HDMI cable 1 Make sure that your TV’s AC power adapter is unplugged and the DVD or Blu-ray player is turned off.
NS-28D310NA15 Insignia 28" LED TV Component video (better) Note Cables are often color-coded to match color-coded jacks. Side of TV DVD or Blu-ray player On your TV Component video cable connectors Audio cable connectors Audio cable Component video cable Component video jacks Analog audio jacks 1 Make sure that your TV’s AC power adapter is unplugged and the DVD or Blu-ray player is turned off.
Insignia 28" LED TV AV (composite video) (good) Notes • Cables are often color-coded to match color-coded jacks. • The yellow video connector on the AV cable connects to the green VIDEO/Y jack. Side of TV DVD or Blu-ray player On your TV AV (composite video) cable connector AV (composite video) jack Audio cable connectors Analog audio jacks AV cable (composite video cable) 1 Make sure that your TV’s AC power adapter is unplugged and the DVD or Blu-ray player is turned off.
NS-28D310NA15 Insignia 28" LED TV Connect a Roku Streaming Stick You can connect a Roku Streaming Stick® to your TV to enjoy streaming video and audio. Note You must use the purple HDMI1(MHL) jack to connect a Roku Streaming Stick. Side of TV Roku Streaming Stick 1 Plug the Roku Streaming Stick (not provided) into the purple HDMI1(MHL) jack on the side of your TV. 2 If your TV is turned on, press ENTER when a message appears. Your Roku Streaming Stick’s menu opens.
Insignia 28" LED TV Connect an MHL-enabled device You can connect an MHL-enabled device, such as a cell phone, and view your device’s screen on your TV. Note You must use the purple HDMI1(MHL) jack to connect an MHL-enabled device. Side of TV On your TV MHL-enabled device HDMI cable connector HDMI1(MHL) jack MHL cable 1 2 3 4 Connect the small connector on an MHL cable (not provided) to the micro USB port on the MHL-enabled device.
NS-28D310NA15 Insignia 28" LED TV Connect a game console HDMI (best) Side of TV On your TV Game console HDMI cable connector HDMI jack HDMI cable 1 Make sure that your TV’s AC power adapter is unplugged and the game console is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the game console. 3 Plug your TV’s AC power adapter into a power outlet, then turn on your TV.
Insignia 28" LED TV Component video (better) Note Cables are often color-coded to match color-coded jacks. Side of TV On your TV Component video cable connectors Game console Audio cable connectors Console-specific component video and audio cable Component video jacks Analog audio jacks 1 Make sure that your TV’s AC power adapter is unplugged and the game console is turned off.
NS-28D310NA15 Insignia 28" LED TV AV (composite video) (good) Notes • Cables are often color-coded to match color-coded jacks. • The yellow video connector on the AV cable connects to the green VIDEO/Y jack. Side of TV Game console On your TV AV (composite video) cable connector Audio cable connectors Console-specific AV cable (composite video cable) AV (composite video) jack Analog audio jacks 1 Make sure that your TV’s AC power adapter is unplugged and the game console is turned off.
Insignia 28" LED TV Connect a computer HDMI (best) Side of TV On your TV HDMI cable connector HDMI cable HDMI jack 1 Make sure that your TV’s AC power adapter is unplugged and the computer is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the computer. 3 Plug your TV’s AC power adapter into a power outlet, then turn on your TV and the computer. 4 Press INPUT to open the INPUT SOURCE list.
NS-28D310NA15 Insignia 28" LED TV DVI (same as HDMI but requires an audio connection) Note You must use the HDMI2 (ARC/DVI) jack to connect a computer using DVI. If you use another HDMI jack, you will not hear sound from the TV speakers. Side of TV On your TV HDMI cable connector HDMI2 (ARC/DVI) jack Audio cable connector PC/DVI AUDIO IN jack Back of TV HDMI cable with HDMI-DVI adapter Audio cable 1 Make sure that your TV’s AC power adapter is unplugged and the computer is turned off.
Insignia 28" LED TV VGA (good) On your TV VGA cable connector Audio cable connector Back of TV VGA jack PC/DVI AUDIO IN jack VGA cable Audio cable 1 Make sure that your TV’s AC power adapter is unplugged and the computer is turned off. 2 Connect a VGA cable (not provided) to the VGA jack on the back of your TV and to the VGA jack on the computer. 3 Connect an audio cable (not provided) to the PC/DVI AUDIO IN jack on the back of your TV and to the AUDIO OUT (headphone) jack on the computer.
NS-28D310NA15 Insignia 28" LED TV Connect a USB flash drive Side of TV USB flash drive 1 Plug a USB flash drive into the USB port on the side of your TV. Caution Do not remove the USB flash drive or turn off the TV while using the USB flash drive. You may lose data or damage the USB flash drive. 2 If your TV is turned on when you connect the USB flash drive, press S or T to select Yes in the message that appears. The PHOTOS menu opens.
Insignia 28" LED TV Connect headphones When you connect headphones, the TV speakers are muted. Warning Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still lets you hear the sound. Side of TV 1 Connect the headphones to the /AUDIO OUT jack on the side of your TV. 2 In the screen that opens, press W or X to highlight Headphones, then press ENTER. For more information, see “Select the audio out mode” on page 56.
NS-28D310NA15 Insignia 28" LED TV Connect external speakers or a sound bar You can connect external speakers or a sound bar to the digital audio jack. Digital audio Digital speaker system Side of TV On your TV Sound bar Digital coaxial audio cable connector Digital coaxial audio cable Digital coaxial audio jack 1 Make sure that your TV’s AC power adapter is unplugged and the digital speaker system or sound bar is turned off.
Insignia 28" LED TV Analog audio When you connect an analog system or a sound bar to the /AUDIO OUT jack, the TV speakers are muted. Side of TV On your TV Analog speaker system Audio cable connector Audio cable Sound bar /AUDIO OUT jack 1 Make sure that your TV’s AC power adapter is unplugged and the analog speaker system or sound bar is turned off.
NS-28D310NA15 Insignia 28" LED TV Connect a home theater system with multiple devices DVD or Blu-ray player Cable or satellite box AV receiver Game console USB flash drive Antenna or cable TV connected directly to the wall jack Computer The connections you make depend on the video and audio jacks available on your devices. Refer to the documentation that came with your devices for connection information. Just remember to use the best connection types available for the best picture and sound.
Insignia 28" LED TV Connect power 1 Connect the AC power adapter to the DC IN connector on the back of your TV. 2 Connect the other end of the adapter to a power outlet. Cautions • Your TV should only be operated from the power source indicated on the label. • Always unplug the AC power adapter from the power outlet when you will not be using your TV for an extended period of time. 36 www.insigniaproducts.
NS-28D310NA15 Insignia 28" LED TV Use the remote control Install remote control batteries 1 While pressing the release latch on the back of the remote control, lift the battery compartment cover off the remote control. Cautions • Batteries should not be exposed to excessive heat, such as sunshine, heat registers, or fire. • Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin, wash immediately.
Insignia 28" LED TV Turn on your TV for the first time The first time you turn on your TV, the TV SETUP wizard opens. The wizard guides you through setting up basic settings including the menu language, time setting, picture mode, TV signal source, and the channel list. 1 Make sure that you have: • Installed the remote control batteries. (See page 37 for details.) • Connected an antenna, cable TV, or satellite TV. (See page 14 through 19 for details.) • Connected the AC power adapter.
NS-28D310NA15 Insignia 28" LED TV 13 Press S or T to highlight Antenna, Cable Service, or Satellite Service, then press ENTER. A If you select Antenna, your TV scans for available channels. The scan may take several minutes. B If you select Cable Service, a message asks if you have a cable box: • Select No, then press ENTER if no cable box is connected. Your TV scans for available channels. The scan may take several minutes. • Select Yes, then press ENTER if a cable box is connected.
Insignia 28" LED TV C If you select Satellite Service, a message asks how you connected the satellite box to your TV: Understand the basics Turn your TV on or off 1 Make sure that the AC power adapter is connected to a power outlet. 2 Press (power) to turn on your TV. The power indicator turns off. 3 Press (power) again to turn off your TV. Your TV enters standby mode, and the power indicator turns red.
NS-28D310NA15 Insignia 28" LED TV On-screen menu overview SETTINGS menu (TV mode) Notes • Depending on the signal source selected, you may see different options on your screen. • Menu items that are not selectable are grayed out. • The screens shown in this manual are for explanation purposes and may vary from the actual screens on your TV. PICTURE menu (TV mode) PHOTOS menu (USB mode) AUDIO menu (TV mode) Navigate the menus Press MENU to open the on-screen menu.
Insignia 28" LED TV Select a channel Adjust the volume • Press CH or CH to go to the next or previous channel on the memorized channel list. • Press the number buttons to enter the channel number you want, then wait for the channel to change or press ENTER to immediately change the channel. • To select a digital sub-channel, press the number buttons to select the main digital channel, press (sub-channel), then press the number button for the sub-channel.
NS-28D310NA15 Insignia 28" LED TV Use a Roku Streaming Stick 3 Use the following buttons to navigate on your Roku Streaming Stick: You can connect a Roku Streaming Stick and enjoy streaming video and audio. Note • You can purchase a Roku Streaming Stick at www.bestbuy.com, www.bestbuy.ca, or www.futureshop.ca. • You must use the purple HDMI1(MHL) jack to connect a Roku Streaming Stick. Navigate Roku screens. Close a menu or video. Connect and use 1 Connect a Roku Streaming Stick to your TV.
Insignia 28" LED TV Switch back to the Roku Streaming Stick • Press (home). OR Press INPUT, press S or T to select HDMI 1(Roku), then press ENTER. Use an MHL-enabled device You can connect your MHL-enabled device, such as a cell phone, and view your device’s screen on your TV. Note You must use the purple HDMI1(MHL) jack to connect an MHL-enabled device. Connect and use 1 Connect an MHL-enabled device to your TV. For connection instructions, see “Connect an MHL-enabled device” on page 24.
NS-28D310NA15 Insignia 28" LED TV Switch back to a connected device 1 Press INPUT, then press S or T to select HDMI 1(MHL). OR Press MENU, then press W or X to highlight MHL/ACC. Use INlink INlink lets you control HDMI CEC-compatible devices connected to the HDMI jacks on your TV using the remote control that came with your TV. To use INlink, you must set the INlink Control setting on the SETTINGS · INlink menu to On. Notes • HDMI cables must be used to connect HDMI CEC-compatible devices to your TV.
Insignia 28" LED TV Turn Device Auto Power Off on or off 46 Turn TV Auto Power On on or off When INlink is set to On, Device Auto Power Off automatically turns off HDMI CEC devices when you turn off your TV. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. TV Auto Power On automatically turns on your TV when an HDMI CEC device is turned on, if the device has this feature. 1 Press MENU. The on-screen menu opens.
NS-28D310NA15 Insignia 28" LED TV Turn Audio Receiver on or off Display a list of INlink-compatible devices When INlink is turned on and you have connected an HDMI CEC-compatible audio receiver to your TV, turning on Audio Receiver lets you use your TV’s remote control to control the volume on the audio receiver. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens.
Insignia 28" LED TV Select an INlink-compatible device When you have more than one INlink-compatible device connected, you can select the device you want to use. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. Open an INlink-compatible device’s root menu You can open an INlink-compatible device’s root menu, then use your TV’s remote control to control the device, if the device has this feature.
NS-28D310NA15 Insignia 28" LED TV Use a USB flash drive Browse photos You can connect a USB flash drive to your TV to view compatible JPEG pictures. 1 Switch to USB mode. See “Switch to USB mode” on page 49. The PHOTOS menu opens. Notes • Never remove the USB flash drive or turn off your TV while viewing JPEG pictures. • The JPEG picture viewer only supports JPEG format images (with “.jpg” file extensions) and not all JPEG files are compatible with your TV.
Insignia 28" LED TV When a photo is displayed full-screen, a control bar appears at the bottom of the photo. The file name, picture resolution, size, and date are displayed on the bottom of the control bar. If you do not press a button within 10 seconds, the control bar closes. Press INFO to open the control bar again. 4 To navigate on the photo screen, press: • W to go to the previous photo. • X to go to the next photo. • ENTER to rotate the photo clockwise.
NS-28D310NA15 Insignia 28" LED TV View photos in a slideshow Customize slideshow settings You can view your photos in a slideshow. 1 Switch to USB mode. See “Switch to USB mode” on page 49. The PHOTOS menu opens. 2 If the photos you want to view are in a folder on the USB flash drive, select the folder. For information about selecting a folder, see “Browse photos” on page 49 or “View favorite photos” on page 50. 3 Press MENU. The PHOTOS menu opens again.
Insignia 28" LED TV Adjust the picture • Movie—(a finely detailed picture). Adjusts the brightness and contrast and lowers the sharpness for a more realistic picture. This selection is good for watching the highest quality video such as Blu-ray Discs, DVDs, and HDTV. • Game—Adjusts the picture for the ultimate gaming experience. Adjust the TV picture You can adjust various settings to improve the quality of the TV picture. Also, you can reset all picture settings to the factory default. 1 Press MENU.
NS-28D310NA15 Insignia 28" LED TV • Aspect Ratio—Adjusts how the picture fills the screen. You can select: Aspect ratio options Normal: Displays the image in the original aspect ratio. Black bars appear if the image is not in the widescreen (16:9) aspect ratio. Zoom: Expands the image to fill the screen. The top and bottom of the image may be cropped. Example Wide: Use this option to view content recorded in a 16:9 (wide-screen) aspect ratio.
Insignia 28" LED TV Automatically adjust the aspect ratio Auto Aspect Ratio automatically changes how the picture looks on the screen (aspect ratio) based on the TV program you are viewing. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight CHANNELS, then press T or ENTER. The CHANNELS menu opens. 3 Press S or T to highlight Auto Aspect Ratio, then press ENTER.
NS-28D310NA15 Insignia 28" LED TV Adjust the computer image When you connect a computer to your TV using the VGA jack, you may need to adjust the computer image to improve the quality. Note The Computer Settings option is only available when a computer is connected to the VGA jack on the back of your TV. 1 Make sure that your TV is in VGA mode. For more information, see “Select the video input source” on page 40. 2 Press MENU. The on-screen menu opens.
Insignia 28" LED TV • Digital Audio/SPDIF—Sends digital audio to an external audio system. You can select: • RAW (to pass through the original digital audio sound). • PCM (to output audio in 2-channel stereo). • Digital Audio Delay—Fine tunes the audio when it is not in sync with the video. • MTS/SAP—(Analog channels only) Selects the audio mode. You can select: • Mono—Select this option if there is noise or static on weak stereo broadcasts. • Stereo—Select this option for programs broadcast in stereo.
NS-28D310NA15 Insignia 28" LED TV Play TV audio only You can turn off the picture on your TV and listen to the program audio only. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight CHANNELS, then press T or ENTER. The CHANNELS menu opens. 3 Press S or T to highlight Audio Only, then press ENTER. 4 Press S or T to select On. 5 Press MENU to return to the previous menu, or press EXIT to close the menu. 3 Press S or T to highlight Auto Channel Search, then press ENTER.
Insignia 28" LED TV B If you select Cable Service, a message asks if you have a cable box: C If you select Satellite Service, a message asks how you connected the satellite box to your TV: • Select No, then press ENTER if no cable box is connected. Your TV scans for available channels. The scan may take several minutes. • Select Yes, then press ENTER if a cable box is connected. A message asks how you connected the cable box to your TV.
NS-28D310NA15 Insignia 28" LED TV Hide channels Set up a favorite channel list You can hide channels in the channel list. When you press CH or CH , your TV skips the hidden channels. You can still tune to a hidden channel by pressing the number buttons for the channel. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight CHANNELS, then press T or ENTER. The CHANNELS menu opens.
Insignia 28" LED TV Add or change a channel label Check the digital signal strength If a channel is not already labeled, you can label the channel to make it easier to identify. You can also relabel a channel that is already labeled. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight CHANNELS, then press T or ENTER. The CHANNELS menu opens. 3 Press S or T to highlight Channel Labels, then press ENTER. The CHANNELS · CHANNEL LABELS screen opens with the channel number field highlighted.
NS-28D310NA15 Insignia 28" LED TV Set parental controls Parental controls let you prevent your children from watching inappropriate material on TV. When set, parental controls read the rating of the program (with some exceptions, such as news and sports) and deny access to programs that exceed the ratings level you select. To watch programs that exceed the selected rating, you must enter a password. 4 Press the number buttons to enter the four-digit password. The default password is 0000.
Insignia 28" LED TV Lock control buttons Block unrated TV When the button lock is turned On, the buttons on the side of your TV are locked, and you can only operate your TV using the remote control. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. 3 Press S or T to highlight Parental Controls, then press ENTER. The Enter password screen opens. 4 Press the number buttons to enter the four-digit password.
NS-28D310NA15 Insignia 28" LED TV Set parental control levels You can set parental controls for the U.S. and Canada. U.S. rating levels U.S.
Insignia 28" LED TV 5 Press S or T to highlight USA Parental Locks, then press ENTER. (To set Canadian ratings, select Canadian Parental Locks.) USA Parental Locks Download rating information If the program you are viewing has downloadable rating information, you can download the information to use when setting parental controls. Note If the program you are viewing does not have RRT5 rating information, RRT5 is grayed on the SETTINGS · PARENTAL CONTROLS menu and cannot be selected. 1 Press MENU.
NS-28D310NA15 Insignia 28" LED TV 5 Press S or T to highlight RRT5, then press ENTER. The SETTINGS · PARENTAL CONTROLS · RRT5 screen opens. The screen that opens may vary depending on the broadcaster. Use closed captioning Closed captioning displays a text version of the TV program audio or displays information provided by the broadcaster. Turn closed captioning on or off 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens.
Insignia 28" LED TV Select the analog closed captioning mode 66 Select the digital closed captioning mode Analog channels usually have one or more closed captioning modes. The CC1 mode usually displays a text version of the TV program audio in a small banner. The other CC modes display information provided by the broadcaster. The Text modes display information in a box that covers half of the screen. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER.
NS-28D310NA15 Insignia 28" LED TV Customize digital closed captioning settings 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. 3 Press S or T to highlight Closed Caption, then press ENTER. The SETTINGS · CLOSED CAPTION menu opens. 4 Press S or T to highlight Digital CC Settings, then press ENTER. The SETTINGS · CLOSED CAPTION · DIGITAL CC SETTINGS menu opens with Style highlighted.
Insignia 28" LED TV Adjust time settings 4 Press S or T to highlight Date/Time, then press ENTER. The SETTINGS · TIME · DATE/TIME menu opens. When you set up your TV for the first time, the clock was set up. If you move your TV to a different time zone, you need to reset the clock to the correct time. Set the clock 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. 3 Press S or T to highlight Time, then press ENTER.
NS-28D310NA15 Insignia 28" LED TV Set the sleep timer You can specify the amount of time before your TV automatically turns off. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. Adjust menu settings Select the menu language Your TV can display the on-screen menu in English, French, or Spanish. When you set up your TV for the first time, you selected the language. You can change the menu language to a different language.
Insignia 28" LED TV Label an input source Turn Input Sensor on or off You can add a label to an input source to make it easier to identify. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. When the Input Sensor feature is turned on, your TV automatically detects which video jacks have devices connected to them and turned on.
NS-28D310NA15 Insignia 28" LED TV Troubleshooting View system information You may need to view system information during troubleshooting. 1 Press MENU. The on-screen menu opens. 2 Press W or X to highlight SETTINGS, then press T or ENTER. The SETTINGS menu opens. Warning Do not try to repair your TV yourself. Contact authorized service personnel. Restore settings to the defaults When you restore default settings, all the settings you have customized (including parental controls) are reset. 1 Press MENU.
Insignia 28" LED TV Update the TV firmware If your TV is behaving oddly and you have tried all the solutions in the troubleshooting pages, you may need to update the TV firmware. 6 Press S or T to highlight System Info, then press ENTER. The SETTINGS · UPDATE FIRMWARE menu opens. Cautions • Make sure that you have tried all other solutions before you upgrade the firmware. • While the firmware is updating, do not turn off your TV.
NS-28D310NA15 Insignia 28" LED TV Video and audio Problem Problem Solution Picture does not fill the screen. There are black bars around the picture. • Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See the “Aspect Ratio” option in “Adjust the TV picture” on page 52. No picture (screen is not lit) and no sound. • Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See “Play TV audio only” on page 57.
Insignia 28" LED TV Problem Solution Problem Only snow (noise) appears on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connect a cable or satellite box” on page 14 or “Connect an antenna or cable TV (no box)” on page 19. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Check the digital signal strength” on page 60.
NS-28D310NA15 Insignia 28" LED TV Problem Good picture, but no sound. Solution Problem • Increase the volume. • Make sure that the sound is not muted. • Make sure that you do not have headphones connected. When headphones are connected, no sound comes from the TV speakers. • Change to a different audio mode. • If you are using a home theater system, sound bar, or external speaker system, make sure it is turned on and is not muted.
Insignia 28" LED TV Problem Solution Trouble programming your existing universal remote control. Problem • See instructions and a table of common codes in “Program universal remote controls” on page 82. • Codes are subject to change. For up-to-date codes, go to When I press INPUT, I cannot select my device (it is grayed out). • One or more channels do not display. • Make sure that the channels are not blocked. See “Set parental control levels” on page 63.
NS-28D310NA15 Insignia 28" LED TV Problem A retail banner is displayed. Solution Problem • You selected “Retail Mode” when you ran the TV setup wizard. Reset your TV to the factory defaults, then select Home Use Mode on the What is your viewing environment screen. See “Restore settings to the defaults” on page 71. I cannot connect to my wireless network. • Make sure that there are no obstructions, like cement walls, between your Roku Streaming Stick and your wireless router.
Insignia 28" LED TV Problem Solution Problem My TV is not displaying the video or playing the audio from the connected mobile device. • Make sure that the cable is securely connected to the purple HDMI1(MHL) jack. • Make sure that the cables are securely connected. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner.
NS-28D310NA15 Insignia 28" LED TV INlink (CEC-compatible) device Problem Problem Solution My TV is not displaying the video from the connected CEC device. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC device. See the documentation that came with the device for more information. • Make sure that the correct video input source is selected.
Insignia 28" LED TV Problem My TV does not turn on when I turn on my device. The Audio Receiver setting on the INlink menu keeps turning back on after it is turned off. 80 Solution Problem • Make sure that the INlink feature is turned on. See “Turn INlink on or off” on page 45. • Make sure that TV Auto Power On is set to On on the INlink menu. See “Turn TV Auto Power On on or off” on page 46. • The device may not support this feature.
NS-28D310NA15 Insignia 28" LED TV Specifications Outputs Specifications are subject to change without notice. Dimensions and weight Without stand With stand 25.3 × 3.0 × 15.5 in. (64.2 × 7.7 × 39.3 cm) 8.6 lbs. (3.9 kg) 25.3 × 6.3 × 17.4 in. (64.2 × 16 × 44.1 cm) 10.1 lbs. (4.
Insignia 28" LED TV Program universal remote controls You can operate your Insignia TV with a new or existing universal remote control. 1 See the table in “Common universal remote control codes” on page 82 for common codes. If you have problems programming your remote or need a different remote control code: • Contact the universal remote control or cable/satellite company of the remote control you are trying to program • Visit www.insigniaproducts.
NS-28D310NA15 Insignia 28" LED TV Legal notices Dolby License Notice and Trademark Acknowledgement Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Insignia 28" LED TV One-year limited warranty Insignia Televisions Definitions: Insignia Products ("Insignia") warrants to you, the original purchaser of this new Insignia-branded television ("Product"), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product ("Warranty Period").
www.insigniaproducts.com (877) 467-4289 INSIGNIA is a trademark of Best Buy and its affiliated companies. Registered in some countries. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2014 Best Buy. All rights reserved.
