User Manual

25
°
Troubleshooting
Problem Items to Check Action Page
The sound of
the higher notes
suddenly changes
from a certain key
This simulates the characteristics of an acoustic piano,
and is not a malfunction.
The sound will change where there is a change in the
number of strings per key or a transition from wound
strings to unwound strings.
High-pitched
ringing is heard
If you don’t hear it through headphones:
It may be that the piano has malfunctioned. Please
contact your dealer or a Roland customer service center.
If you also hear it through headphones:
To decrease the metallic ringing, adjust the following
settings.
5 Ambience (p. 6)
5 String Resonance (p. 13)
When you press a
key, the sound of
a note you didn’t
press is also faintly
heard
In some cases, a note you play might cause a dierent
note (whose frequency is an integer multiple of the
rst note) to resonate, producing the sensation that the
sound has changed; this is not a malfunction.
Lower the Piano Designer’s “String Resonance” value, or
turn it o.
p. 13
Low notes sound
wrong, or are buzzy
Could the volume be
set to maximum?
Lower the volume. p. 6
If you also hear it through headphones:
It may be that the piano has malfunctioned. Please
contact your dealer or a Roland customer service center.
If you don’t hear it through headphones:
Objects near the piano are resonating because of
the high volume of sound coming from the speakers.
You can take the following measures to minimize
resonances.
5 Locate the speakers 10–15 cm (4–6 inch) away from
walls or other surfaces.
5 Keep the volume down.
5 Move away from the objects that are resonating.
Song does not play correctly
The selected sound
changes when you
play back a song
Could the SMF
Play Mode be set
to “Auto-Select” or
“Internal”?
Set the SMF Play Mode to
“External.
p. 23
The pianos tonal
character changes
when you record
Could you be
recording with a tone
that you created in
Piano Designer?
The Piano Designer settings
might not be reproduced when
you play back a song.
Could you be playing
back the audio-
recorded sound?
Record as SMF. p. 10
Only the sound
of a particular
instrument in a
song does not play
Could the Part [Upper] [Lower] sliders both be lowered?
If the Part sliders are lowered, no sound is heard.
p. 6
No sound when you
play back a song
Could the [Song Vol] slider or Part [Lower] [Upper]
sliders be set to “0”?
p. 6
p. 9
Song volume is too
low / Volume diers
between recording
and playback
Could the [Song Vol] slider or Part [Lower] [Upper]
sliders be set too low?
p. 6
p. 9
Can’t play back a
song saved in USB
ash drive
Three types of le can be played back: audio les, MP3,
and MIDI les.
Audio les
File extension .wav, 44.1 kHz,
16-bit linear,
MP3
File extension .mp3, 44.1 kHz,
64 kbps–320 kbps
MIDI File extension “.MID”?
Titles of songs
saved on the USB
ash drive do
not appear in the
screen
Could the song name information in the le be blank or
consist of only spaces?
Is the lename extension .MID”? Song titles can be
shown in the screen only for les that have a .MID”
extension.
Could the le
name contain
two-byte characters
(such as Japanese)?
Rename the le so that it consists
only of single-byte alphanumeric
characters.
Can’t record
Can’t record audio
Is a USB ash drive connected to the USB Memory port?
Problem Items to Check Action Page
Even though you’re
using headphones
to mute the sound,
a thumping sound
is heard when you
play the keyboard
The keyboard of this piano is designed to simulate the
mechanism of an acoustic piano. Even on an acoustic
piano, a thumping sound is actually being produced
when you press a key. Such sounds do not indicate a
malfunction.
Power turns o on
its own
Could the Auto O
setting be something
other than “O”?
If you don’t need the power to
turn o automatically, turn the
Auto O setting “O.
p. 24
Power does not
turn on
Is the AC adaptor connected correctly?
Pedal does not
work, or is “stuck”
Is the pedal connected correctly?
Check the pedal cord, and the Pedal jack located on the
back of the piano.
Could you have
disconnected or
connected the pedal
cord while the power
was on?
Power-o the piano before you
connect or disconnect the pedal
cord.
Could you have
changed the
function of the
pedal?
Return the pedal function (Center
Pedal, Left Pedal) to its previous
setting.
p. 23
Could you be using the page-turning function? p. 20
Could you be using Registration Shift? p. 24
“Buzz” is heard
from external
devices
Are the external
devices connected
to more than one AC
power outlet?
If you connect external devices,
be sure to connect them to the
same AC outlet.
The volume level
of the device
connected to Input
Stereo jack is too
low
Could the “Input/Bluetooth Vol. be turned down? p. 23
Could the volume of the connected device be turned
down?
Notes don’t sound right
No sound
Are your amp, speakers, headphones, etc., connected
correctly?
p. 5
Is the volume turned down? p. 6
Could headphones or an adaptor plug be inserted in the
Phones jacks?
The speakers will not produce sound if headphones or
plug are connected to the Phones jacks.
p. 4
Has Local Control
been set to “O”?
Set Local Control to “On. p. 24
Could the Speaker [O/On] switch be “O”?
If the Speaker [O/On] switch is “O, sound is not
output from the speakers of the FP-60.
p. 5
Could the Part [Upper] [Lower] sliders both be lowered?
If the Part sliders are lowered, no sound is heard.
p. 6
Could you be using
an expression pedal?
Use an expression pedal to adjust
the volume.
Pitch of the
keyboard or song is
incorrect
Could you have made Transpose settings? p. 6
Is the Master Tuning setting appropriate? p. 22
Is the setting for the Temperament correct? p. 22
Is the Single Note Tuning setting appropriate?
p. 13
Notes are
interrupted
Could you be holding down the damper pedal and
sounding a large number of notes?
Could you be using Dual Play or playing along with a
song?
Sounds are heard
twice (doubled)
when the keyboard
is played
Is the piano in Dual
Play?
Press the [Split/Dual] button to
turn o “Dual Play.
p. 7
Could the piano be
connected to an
external sequencer?
If you don’t want the other sound
module to produce sound, turn
your DAWs soft thru function
O.”
If Local Control is turned “On, set
Local Control to “O.
p. 24
Sound appears
dierent when
using “Dual Play”
or “Split Play”
When using “Dual Play which layers two tones, or “Split
Play” which lets you play dierent tones with the left
and right hands, the sound might appear dierent with
certain combinations of tones.
Reverberation
remains even if
you defeat the
Ambience eect
Even if the Ambience eect is o, the acoustic pianos
own resonance remains.
Only high or low
sound is heard
Could you have adjusted the equalizer? p. 6